I have a 2025 EX300H with about 6000 mi. When i start it up with my favorites on the radio, it comes up saying , It has never done this since before.
What does this mean? and what do I do to stop this? I press the X and it goes away but then comes back.

Any help will be gratefully appreciated.
TKS

Looking on line, I found this:

Why am I being prompted to enter my PIN?

You may be prompted to enter the 6-digit PIN when loading your profile to the vehicle or when switching between profiles in the vehicle. We ask for your PIN so we can confirm it's really you. If you are having trouble remembering your User Profile PIN, please use the following link to help you reset your PIN inside the Lexus app.

Check out this webpage for more.

https://support.lexus.com/s/article/PIN-Popup

Open the Lexus App on your phone
Touch the tiny "Head and Shoulders" icon, upper right
Touch the "Account" tab below your name
Tap "Security Settings"
Under Account PIN, touch "Reset PIN"
Compose a 6-digit PIN, Birthday, Anniversary...
Enter again to confirm
Next time you get the dash pop up, enter the newly minted PIN

TKS I got it working

I am no longer in possession of the smart device I used to link up with the ES. After some time it requested I log back in with the pin but it longer requests the pin and everything seems to work. Transparency of what is going on would be nice.

I have had my ES for over a year and have not had that PIN request pop up yet, but, after reading these posts, I went into the Lexus App and set a double-secret PIN, just in case.
Thanks to MCOMER for that information.

Can you enter the steps needed using desktop PC to update the PIN? I do not have smart phone.