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Originally Posted by bc6152
(Post 9246658)
Well, as Art pointed out, there is a leak allowing water to enter the cabin. To me this is a warranty issue and should be corrected free of charge by Lexus. In my opinion you shouldn't have to spend a nickel. Is there no way you can appeal this dealer's refusal to help? Can't you go above the phone agent's level and request assistance? I wouldn't give up just yet but try more complaining and being a PITA. I think that you are being treated poorly.
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Originally Posted by sporty87
(Post 9246667)
I have talked all the way to Corporate Lexus and they say it is not covered and won't budge.
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Originally Posted by sporty87
(Post 9246663)
Service Manager called back and has the part. I will pick it up this afternoon and give it to the shop that is now working on the car.
Toyota Part # 87265-33010 ARINIX TIP |
Originally Posted by sporty87
(Post 9247701)
If anyone is interested in installing this part here is the part # and name. It has a pesticide in it to keep out bugs and spiders and has a 5 year life.
Toyota Part # 87265-33010 ARINIX TIP |
Originally Posted by Mike728
(Post 9247737)
If that's the cause of your problem, Lexus would be responsible for the damage.
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Originally Posted by mspearl95
(Post 9247842)
i just had this part installed when i had wet carpet, and it wasn't covered. Had to pay for it. It was nowhere near 2500 tho, and my carpets were pulled, dried and disinfected. Final bill was less than half that price, at the dealer.
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Originally Posted by Mike728
(Post 9247879)
This is an obvious design issue. I'm very surprised they aren't covering it. I would be pissed! Is there a TSB on it?
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1 Attachment(s)
Here is a TSB but it is for Toyota Models. Attachment 373709
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Originally Posted by jollick
(Post 9247975)
Here is a TSB but it is for Toyota Models. Attachment 373709
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I just did some research. Apparently, this has been an issue for quite a while. There's an old Lexus TSB that states it was covered under warranty at the time. Search: L-SB-0016-10
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1 Attachment(s)
Originally Posted by Mike728
(Post 9248001)
I just did some research. Apparently, this has been an issue for quite a while. There's an old Lexus TSB that states it was covered under warranty at the time. Search: L-SB-0016-10
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that TSB looks like a many of hours labor, and a 1 dollar part.
I've had several cars a/c evaporators backup, and leak living in FLA. But it was always one side, passengers footwell under the dash.. That leads me to think its coming from the windshield/firewall area. it was just damp but never wet? that could be humidity. |
Originally Posted by mrBillFL
(Post 9248542)
that TSB looks like a many of hours labor, and a 1 dollar part.
I've had several cars a/c evaporators backup, and leak living in FLA. But it was always one side, passengers footwell under the dash.. That leads me to think its coming from the windshield/firewall area. it was just damp but never wet? that could be humidity. |
Why not just observe to see if their is proper discharge out of the evaporator drain area before doing all the TSB disassembly. You may not be able to access the drain itself but you could at least observe is water is coming out of the drain area.
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I've had many Lincoln Town Cars leak water. A design flaw where the plastic shroud (where air is drawn in by the blower motor) was sealed with foam stripping.
In a heavy rain, water would seep through the foam & into the cabin via the blower motor. I had to remove the surrounding shroud, and replace the foam strip with caulking. I'd be interested to see, how Lexus seal the blower motor shroud. |
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