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sticky melting dash
#166
Lexus Fanatic
My guess is that's the grey dash not the black dash.
#167
#168
Posts #148 & 151 are mine.
I noticed my dashboard was doing this yesterday morning;
Convinced it was now exhibiting signs of "sticky/melting dash", I abruptly went to the dealer and met with the service manager who finally acknowledged the issue and ordered a new dash!
Hoping they can address the airbag recall at the same time but I am in Zone B which my dealer claims is still waiting on parts.
I noticed my dashboard was doing this yesterday morning;
Convinced it was now exhibiting signs of "sticky/melting dash", I abruptly went to the dealer and met with the service manager who finally acknowledged the issue and ordered a new dash!
Hoping they can address the airbag recall at the same time but I am in Zone B which my dealer claims is still waiting on parts.
#170
#171
Got dashboard replaced after around 3 months bring it in for recall. The old one is still good as new with only a few scratches, but they replaced anyway as they made money from Lexus corp i guess. New one looks good and no smell at all like some previous posts, so i am happy for a 10 years old car getting a $1750 dashboard with labor for free, plus more than a day of free 2017 Rx350 loaner to drive around.
#173
After 3 months i just called them about the status of my recall and was told the dash was there a quite awhile but no one at dealer nor my service adviser did bother to call me. So i guess you should give them a call to find out.
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SUNUK (02-25-18)
#174
I called them. they said the dashboard was there and scheduled for the repair to be done. Car is looking much better now but the dashboard feels like the same as original material. hope this one doesnt melt.
#175
I received a call yesterday from my Lexus dealer stating that the dash for my car had finally come in and I could set up an appointment to have it installed. The crazy thing is, I was unaware that a dash was even on order for my vehicle. I bought the car in August 2017 so they believe maybe the previous owner was on the waiting list. I haven't noticed any melting or stickiness on my dash. I went ahead and set up an appointment anyway. Should I go through with having it replaced or "if it ain't broke don't fix it"? Is the material any different?
#176
Driver School Candidate
Join Date: Dec 2009
Location: LA
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I would do it.
The original dashboard material was supposed to be biodegradable. Problem was that is warm climates, it degraded a little too quickly. The replacement is supposed to be different. You might also check to see if that car had the airbag recall done. I think it would make sense to o it at the same time
#177
The original dashboard material was supposed to be biodegradable. Problem was that is warm climates, it degraded a little too quickly. The replacement is supposed to be different. You might also check to see if that car had the airbag recall done. I think it would make sense to o it at the same time
#178
Driver School Candidate
Does anyone have the part number for the gray replacement dashboard? I have a 2007 Lexus ES350. Somehow I missed this bulletin, so I may have to do this myself...
#179
When I finally convinced Lexus to cover it, this was the portion of the repair ticket with all kinds of codes/numbers for labor/parts I presume;
Good luck!
#180
Driver School Candidate
Codejd,
Thanks for that part number.
So it appears that "black" is the same as "gray". I can't see where they offer a replacement in gray? I have the gray/black and ivory color interior color scheme in my 350.
One last request, would you care to elaborate on how you were eventually able to get Lexus to step up and cover your replacement?
Thanks again for your help!
Thanks for that part number.
So it appears that "black" is the same as "gray". I can't see where they offer a replacement in gray? I have the gray/black and ivory color interior color scheme in my 350.
One last request, would you care to elaborate on how you were eventually able to get Lexus to step up and cover your replacement?
Thanks again for your help!