Can anyone help my mom diagnose her 2017 Lexus ES 350? She says this happens fairly regularly but it never seems to happen when she finally gets it to the dealership.

https://youtube.com/shorts/yGJsYI81i2k?feature=share

 

The sound seems to be coming from the cabin rather from the engine bay. If that's the case, it sounds like the rail of the steering wheel/column or the seat needs some lubrication.

If it's the seat, the fix is probably much simpler, could just spray a bit of silicone grease. If the sound is coming from the steering column, then the car might have to be taken to the shop to have the column covers taken off.

Good luck.

 

Does she go to the dealership in the morning before it’s hot? She probably doesn’t run the A/c in morning, she just needs to get a serpentine belt, they don’t get as good of grip as they get older and then squill when they try turn the ac compressor in the summer time

 

Telescopic motor screw needs some grease.