routine maintenance
Lexus Fanatic
Joined: May 2012
Posts: 69,226
Likes: 4,223
From: Maryland
You will pay more at a Lexus dealer, but I have personally found it to be worth the cost. Every single independent I have tried out, has either scratched or smudged my car in some shape or form. For about 20-30% more cost (use online coupons), I rather have the white glove treatment. I even found a dealer that gives free loaners and picks up/drops off my car for ANY service, even out of warranty. Just can't beat it.
This is probably a non-issue for the average person, but I am extremely an*l about my investment.
This is probably a non-issue for the average person, but I am extremely an*l about my investment.
Driver School Candidate
Joined: Nov 2017
Posts: 10
Likes: 2
From: New Zealand
Doing my own maintenance.
I have been driving now since March 1968. In all that time I have only ever taken a vehicle to a service station, agent or specialist - - TWICE. As I am now getting a little older and it is getting harder to roll around under the car on concrete floors, two weeks ago I had the Lexus dealer change the rear left shock absorber. I purchased the part from the parts department and got a $55 discount and then drove it to the service department. When I purchase a vehicle I buy a notebook and write everything in it relating to the car or truck. Keep all records, receipts and part numbers so that it is easier next time. My advice is, give it a go.
Thread Starter
Driver School Candidate
Joined: Jan 2020
Posts: 9
Likes: 0
From: Texas
Sorry, I might miss some of your points. Was the parts department and service department you dealt with in the same dealership? Would it be any different if you just deal with their service department vs procuring parts yourself instead? Could I bring in parts bought from out of dealer's loop for them to put on?
Instructor
Joined: Oct 2016
Posts: 857
Likes: 47
From: Oregon
I had asked a similar question a few months ago, seeing that 0W-20 synthetic was rather expensive and that it would be easy for a crooked repair place to substitute cheap oil and pocket the difference. So I bought the oil and filter and changed it on my RX450h myself, a very simple task as it turned out.
There should be a way to easily verify that the good stuff was used.
There should be a way to easily verify that the good stuff was used.
Driver School Candidate
Joined: Nov 2017
Posts: 10
Likes: 2
From: New Zealand
Sorry, I might miss some of your points. Was the parts department and service department you dealt with in the same dealership? Would it be any different if you just deal with their service department vs procuring parts yourself instead? Could I bring in parts bought from out of dealer's loop for them to put on?
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Driver School Candidate
Joined: Nov 2017
Posts: 10
Likes: 2
From: New Zealand
I had asked a similar question a few months ago, seeing that 0W-20 synthetic was rather expensive and that it would be easy for a crooked repair place to substitute cheap oil and pocket the difference. So I bought the oil and filter and changed it on my RX450h myself, a very simple task as it turned out.
There should be a way to easily verify that the good stuff was used.
There should be a way to easily verify that the good stuff was used.
Rookie
Joined: Jan 2020
Posts: 25
Likes: 2
I just use the dealership. Since I got the car there, I have something like 8 $50 service coupons they automatically apply. So I can get annual/10k service for generally about $40. Plus I drop it off and get a loaner for the day no questions asked.
Not sure all dealers have that coupon deal for customers though. I could probably buy the filter and oil for $30, but my time is worth more than $10 savings.
If I had an older car, I’d probably take it to an independent shop for minor things. Just depends on the car and how I feel at the time.
Not sure all dealers have that coupon deal for customers though. I could probably buy the filter and oil for $30, but my time is worth more than $10 savings.
If I had an older car, I’d probably take it to an independent shop for minor things. Just depends on the car and how I feel at the time.
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