ah. dealerships..
Lexus Test Driver
Joined: Mar 2008
Posts: 9,999
Likes: 250
From: California
True to a point, as far as trying to make money to keep a business going. But flat out lying is not acceptable in my opinion. I run a retail business, and the idea of bolstering the bottom line is to offer extra batteries and accessories for each sale. These are items that aren't immediately needed, but will enhance the buyer's operating experience and possibly save them a trip from coming back for the same accessories later on. Something like that is forgivable, and everyone more or less comes out ahead when it's done.
you've got that right, and in fact new car sales are the least profitable part of car dealers. service makes far and away the most money, followed by used cars (where the consumer is at a disadvantage in many ways), and then new ones.
Lexus Test Driver
Joined: Jan 2018
Posts: 1,419
Likes: 11
From: California
My wife has a 2017 Camry Hybrid, we purchased in Sept 2016, the car has around 6,000 miles on it, Wife is a stay at home mother and only drives surface streets for our kids school and activities and shopping etc. Last year she barely put 2,800 miles on the car, this year a bit more because our daughter moved to high school which a bit further away.
She got 2 years free maintenance, on the car; today was her final appointment for free services. Dealer tried to upsell her intake air filter, cabin air filter and brake job. The air filters according to the manual are a 30,000 mile replacement in normal driving conditions, her front brakes are at 8mm and the rears are at 6mm and they are recommending replacement.. only $1,400 for everything.
It is unbelievable in this day and age that dealerships still pull this crap. Then they told her that future oil changes are $175 and recommend them every 3 months (on a hybrid LOL), even though the free only covers them every 6 months..
She got 2 years free maintenance, on the car; today was her final appointment for free services. Dealer tried to upsell her intake air filter, cabin air filter and brake job. The air filters according to the manual are a 30,000 mile replacement in normal driving conditions, her front brakes are at 8mm and the rears are at 6mm and they are recommending replacement.. only $1,400 for everything.
It is unbelievable in this day and age that dealerships still pull this crap. Then they told her that future oil changes are $175 and recommend them every 3 months (on a hybrid LOL), even though the free only covers them every 6 months..
And $175 oil change? Does that oil change come with gold or something? Jesus.
Serious question though: Why is the dealer charging so much on the oil change on a Camry? Isn't it minus 60 dollars usually (at dealer)?
Lexus Fanatic
Joined: Oct 2003
Posts: 94,695
Likes: 290
From: Virginia/D.C. suburbs
Same chit happens at the tire shop. I went in for a tire rotation at Americas Tire, and the deskdude said I had 4/32" left on my tires, and tried to sell me a whole new set of tires, pointing at the stupid sign in the store saying 4/32" is recommended to change them.
I have my own tread gauge, and I know i have 5-6/32" left, some a tad less. But my Conti DWS tires have their own tread indicators, and the "S" in "DWS" is only a little worn out, indicating I still had enough tread for dry and wet driving.
I have my own tread gauge, and I know i have 5-6/32" left, some a tad less. But my Conti DWS tires have their own tread indicators, and the "S" in "DWS" is only a little worn out, indicating I still had enough tread for dry and wet driving.
Did you take out your gauge and actually show him the 5/32" left?Having said that, though, IMO it certainly wouldn't have hurt to go ahead and get new rubber, even at 5/32". That's still not a whole lot of tread left, particularly in heavy rain, where that tread depth could be subject to hydroplaning. Your car (or life) is not worth trying to stretch out an old set of tires, trying to get every last mile out of them. In addition, new tires would probably give you a quieter, more comfortable ride, with less road noise, which often develops over time.
Racer
Joined: Aug 2012
Posts: 1,952
Likes: 28
From: CALIFORNIA
I didn't make a big deal about the tire situation. It wasn't worth my time to disagree with him. He was just being a salesman.
It was a low pressure situation, and I just said I don't need tires right now.
In super dry los angeles, I'm not too worried about the tread I have left.
It was a low pressure situation, and I just said I don't need tires right now.
In super dry los angeles, I'm not too worried about the tread I have left.
Thread
Thread Starter
Forum
Replies
Last Post
