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Old Jun 13, 2008 | 04:18 PM
  #16  
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Originally Posted by adam8065
My brother has become very close friends with the general Manager at Bentley Dealership in Pasadena and he told me this story. A women that lived in Inglewood recently won the lottery and purchased a brand Bentley Gt convertible from Pasadena. When the general manager asked her why she purchased the car from Pasadena the lady replied that she went to the Beverly hills dealership and not one person even acknowledged her!

I will say one thing about the Pasadena Bentley no matter what you are wearing
they are the most courteous and nicest people around! They even letting my brother drive a Flying Spur demo for a week; and don't think for a second I won't be borrowing that car either

I was say don't judge a book by it's cover
that lady has an new account with my guys at Smith Barney. They were just chatting with me and they said she spent $80,000 at Gucci in one month. At Gucci. Gucci? Really? Frick. Well anyways apparently her spending is out of control so she's trying to figure out ways to stop spending.

Smart Lotto winners take the money and use it to make more money.
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Old Jun 13, 2008 | 06:24 PM
  #17  
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Originally Posted by jracerlmn
that lady has an new account with my guys at Smith Barney. They were just chatting with me and they said she spent $80,000 at Gucci in one month. At Gucci. Gucci? Really? Frick. Well anyways apparently her spending is out of control so she's trying to figure out ways to stop spending.

Smart Lotto winners take the money and use it to make more money.
Is that ethical for the S.B. guys to be discussing another clients business/spending??
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Old Jun 13, 2008 | 06:24 PM
  #18  
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Originally Posted by Chops@MVP
Guess when it's finally time to buy my IS250/350 I'll have come dressed in suit and tie :P.
WRONG.

Personally, I wouldnt dress nice when it comes to shopping for a car. Whoever wants to help me no matter what I look like or how I dress will get my business.
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Old Jun 13, 2008 | 07:12 PM
  #19  
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I think it's anoying when sales people do that ... luckily in vancouver they're usually a little better because there are a lot of people w. money to burn that for some unknown reason cant dress (or just dont, what ever)

save the porsche dealership on 3rd @ pine street ... DONT BUY YOUR PORSCHE THERE, they tell you that test drives happen after you order the car

but the point was that in vancouver sales people are usually better about that sort of thing, but dont let it bug you, the main thing is that YOU know you can afford it
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Old Jun 13, 2008 | 10:56 PM
  #20  
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Originally Posted by LexBob2
Is that ethical for the S.B. guys to be discussing another clients business/spending??
they never divulged anything confidential, and people talk. You hear lawyers discussing cases with each other over beer after work all the time. It's not some huge big deal.
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Old Jun 14, 2008 | 02:28 PM
  #21  
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Originally Posted by chrisyano
That's a great story and I was actually going to post a reference to it myself. Perfectly relevant here.
haha too bad that stanford story is fake. but thats not the point of that story.
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Old Jun 14, 2008 | 04:47 PM
  #22  
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i personally like not having car salesmen come up to me but I believe they should be accessible if needed and they should stay cognizant of customers who prefer to browse on their own and make themselves available if the customer seems to have a question.

Like, if you're browsing the car and checking it out and then actively look up to see if there is anyone around to answer questions, that's when they should show up.

As far as overreacting... until you pulled up in your IS, I didn't think it was a big deal but once they noticed you had an IS and inquired about you wanting a diff car, I think it's clear the sales guy merely wanted to talk to you about a sale vs answering any of your questions. i would have said something to the guy. not anything insulting but just to let him know how you felt like a walking wallet vs a valued customer.
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Old Jun 14, 2008 | 09:20 PM
  #23  
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Originally Posted by f=ma
haha too bad that stanford story is fake. but thats not the point of that story.
Really? Did not know that. I was told that story before as if it were factual. Good to know. Thanks.

As far as car salesmen go, there are some really good ones and some terrible ones out there. Some of them just know what to say and do and others press way too hard. After all, you never know who it is you're dealing with. That's what I always tell my people when dealing with customers. You could blow a huge lead if you look down or mistreat the wrong person.
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Old Jun 15, 2008 | 08:31 AM
  #24  
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Originally Posted by f=ma
haha too bad that stanford story is fake. but thats not the point of that story.
Never let the truth get in the way of a good story!
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Old Jun 15, 2008 | 09:45 AM
  #25  
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if you come dressed in a suit and tie they probably think you are a what sociologists call a conspicuous consumer...alot of truly rich people (who do not need to entire world knowing they have money like celebrities do) dress in ordinary jeans and whatnot...

Anyways, back to the topic...I think it depends on what dealership you go to. I went to one and had a similar situation as you; then I went to another dealership and got immediate assistance. They told me just to give them my license to copy and test drive the car immediately. From the time we got to the dealership to the time the papers were signed, it must have taken only 20-25 minutes.
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Old Jun 16, 2008 | 09:08 AM
  #26  
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Originally Posted by Hartawan
WRONG.

Personally, I wouldnt dress nice when it comes to shopping for a car. Whoever wants to help me no matter what I look like or how I dress will get my business.
I was just being sarcastic. I would never dress up in suit and tie to go buy a car. When I'm actually ready to go buy it I'll just dress in my usual attire, jeans/shorts depending on weather and a t-shirt . If nobody is willing to help me I'll just go to another dealership.
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Old Jun 16, 2008 | 11:01 AM
  #27  
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Yea since I'm young I've had similar experiences ... When I dropped off my GS430 to have my 45k service I walked over to the showroom and started looking around since I was bored. I was wearing jean shorts and a cutoff shirt with sneakers, I was mostly looking at the newer GS450h ... I was also there with my g/f and she wanted to look at the SC430 ... Not one salesperson came to talk to me and I promise almost every single one looked at me and my g/f, I guess it doesn't help that I also have a big tattoo on my shoulder ...

So anyways after about 30 minutes I walk up and talk to one of the sales people and ask them about the SC, they answer all of my questions and are pretty cooperative until I ask for a test drive for my g/f ... The guy takes my license and is gone for about 15 minutes and when he comes back he says that we can't test drive it because the one we are looking at is already sold (it had nothing on it saying it was sold) and there were no other SC430's on the lot ...

Ok fine I tell my g/f sorry we'll go check one out somewhere else and I ask to test drive the GS450h for myself, once again the salesman says there are none on the lot except for the one in the showroom, ok so I ask about a GS460 then, once again nothing ... Funny though because outside I saw a couple GS350 and GS460. He didn't even offer a test drive for the the GS350, instead he kept on insisting I try out the IS250.

I guess he thought that was the only one I'd be able to afford since I'm young. At that point I walked out. Anyways after I picked my GS back up from service I went back to the showroom and the same guy came back up to me saying "good news, we just got a GS460 in would you like to test drive it?" I said no and walked past him to the next sales person and asked him for the test drive and he happily agreed. Even though I really don't have the money to buy a new GS I just wanted to test it out to give me something to look forward to, and to **** off the last salesman since he pissed me off and my girl.

I do have to say though, the power in the GS460 is alot nicer and smoother than in my 430, I want one ...
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Old Jun 16, 2008 | 12:44 PM
  #28  
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samething happended to me, I went to the dealer trying to pick up some parts. and I was driving my friend's Camry.
While I was waiting for the parts, I decided to check out the LS460L. Before I even open the door, one sales man pop out and said" ohh, this is for display, and please don't touch it! " I was shocked on how he treated me, and then I start laughing so hard and walked away. Stupid salesman, he judged me on how I dress ( I was in T-shirt and shorts since I plan to work on my car after I get the parts, but I was clean! ), and also what I drive. I guess people drives a Camry can't afford a LS460L.
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Old Jun 16, 2008 | 12:49 PM
  #29  
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Yeah happens to me all the time, It doesnt even bother me anymore, I just walk up to someone and say "Hey, could you help me with this??",

To me its a business transaction.
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Old Jun 17, 2008 | 08:02 AM
  #30  
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Originally Posted by jracerlmn
that lady has an new account with my guys at Smith Barney. They were just chatting with me and they said she spent $80,000 at Gucci in one month. At Gucci. Gucci? Really? Frick. Well anyways apparently her spending is out of control so she's trying to figure out ways to stop spending.

Smart Lotto winners take the money and use it to make more money.
I guess I can't blame her, I mean if I won the lottery I would waste some money on frivolous things in the beginning too! And since she has Financial advisors already she is definitely ahead of the game more than 90% of Lottery Winners!
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