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Old Dec 15, 2005 | 09:08 AM
  #31  
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Originally Posted by ajc
Hey cuz - you were not there and don't know all the facts - so i think you should think before you make the remark.
YOU posted and all we could base on was what YOU said. if you don't like what some other people said constructively based on what YOU said, then you can choose not to post this to begin with
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Old Dec 15, 2005 | 09:11 AM
  #32  
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Originally Posted by rpwsrw
Treat people with respect and you'll get it back. You sound like a pain to deal with. You don't get to control the market at which cars sell.

Hardly.

I'm a younger person and I don't 'dress' the part and you'd be amazed how long I have to wait for someone to:

greet me
ask me if I was already helped
what I am interested in


I've owned 2 lexus cars already. I purchased my first Lexus at 21 and bought it loaded (sans Nav) for $500 over invoice. The next time I purchased a car things did not go as smoothly. The sales people were rude / inconsiderate and a pain to deal with.

Only once they learned my bank account / credit rating did they run over and play ball.




To the original poster.
Use the internet. Just fill out a quote request on cars.com or a similar site and wait for the replies. Eventually you'll hit on a rep that is willing to deal with you.

Good luck!
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Old Dec 15, 2005 | 09:44 AM
  #33  
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Originally Posted by chuckb
it's just a game. learn how to play it. pissing people off will get you nowhere.

Damn right, you have to speak their language to achieve YOUR desired goal. Sometimes backing up a few steps would further advance your position considerably.
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Old Dec 15, 2005 | 09:58 AM
  #34  
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Dude, how can you demand to pay 750$ over invoice a car that people pay MSRP and more on??? they cant even keep the car in stock, you act like its a camry and they have 65 of them sitting on the lot collecting dust. There are tons of people willing to pay more then you to buy the car, ITS CALLED SUPPLY AND DEMAND.

and lexus probably isnt building the base is250 right now, why would they? 99% of people who buy it will want some sort of a package, even if its a small one. and lexus isnt going to build your "special order" until they fill all the demand for the IS's that people want. nothing they said to you was stupid. Walking into a dealership that sells a limited car and demanding thousands off is retarted and I cant think of one person in the worl who would take you seriously.

I was considering the new Jeep grand cherokee srt8. 420hp, 0-60 un under 5 secs, 1/4 time of about 13.6. DEALERS WANT 3-5K OVER STICKER!!! and theres no bargaining. there will only be 1000 made for 2006 so who am I to fight it? wake up and look around you. if you want a car for invoice go to a hyundai dealer and pick out a base elantra.
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Old Dec 15, 2005 | 10:20 AM
  #35  
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Originally Posted by ajc
Hey cuz - you were not there and don't know all the facts - so i think you should think before you make the remark.
Hmm, thought I did think before I posted. If I overlooked something, then please enlighten me with all the facts. You posted:

"I went to two dealers and told them that I wanted to purchase the 2006 250 IS with no options. They gave me the typical salesman BS. Do you have to be a moron to be a car salesman? I have not met one who wasn't a moron."

What was the typical salesman BS? Was it a high pressure pitch? Was it that you had to special order the car? What was it that the salesperson said that made him a moron? And then you imply that you have to be a moron to be a salesperson. I've met some less than desirable salespeople in my days, but also have met fantastic ones.

They said, "Well the standard 250 IS has to be a special order". I said so order it. "Well you have to wait 6 months for that car because they are not building them".

What's wrong with this? If the car you want isn't allocated to them or scheduled to be built, you have to special order...and wait. Sounds reasonable.

I said order the car and I will pay you $750 over invoice. "We are getting full MSRP for the car". I said stick the IS up your A&&%^%^$%S and walked out.

Offering $750 over invoice is fine. Nothing wrong with trying to get a good deal. Not suprisingly , they say no. Did you honestly expect them to say yes right away??? And you tell them to stick it up their ***? Well, maybe that's your style of negotiating.

I will keep my car. I don't want to deal with these moron car salesmen

Good luck on finding a new IS.
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Old Dec 16, 2005 | 01:31 PM
  #36  
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Originally Posted by holaback
Why can't buying a car be simple. I want this car w/ so and so stuff on it.

I will pay this amount no more and no less. Take it or leave it.

End of story. Whats with this negotiating thing.
Thats how Saturn does it.

I always find its easier to get help, or be taken seriously if you drive in sporting a luxury car. When I want to test drive a new 4 Runner at the Toyota dealership I take my Lexus SUV and get the royal treatment. Same thing when I'm looking at apartments to rent, when 3 people are at the apartment the landlords seems to give the lease to the person with the Lexus and not the Kia, LOL, its true.

Expensive cars are status symbols and a necessity when doing a large financial transaction, remember that.

Last edited by toy4two; Dec 16, 2005 at 01:49 PM.
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Old Dec 26, 2005 | 08:38 PM
  #37  
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As an ex volkswagen sales person it was hard for me to pay sticker for the IS350. But as others have stated, it's all about supply and demand. MY IS350 is in transit somewhere. they have none on the lot.

There is another way you can negotiate though. Your trade in. I worked with two dealerships in town and eventually got my payment down from $570.00 a month to $514.00 a month. It's still $14.00 more a month than I wanted to pay, but I figured, what the heck, that's close enough.

Remember, the used car manager will hold back money on your trade. That makes more money for his department and the dealership. I finally got the second dealer to change his quote on my trade in and that got my payments back down to a reasonable level.

One thing I noticed about Lexus dears is that they give you no worksheet when negotiating. This makes it very hard to know exactly where they are getting their numbers. My salesman didn't even know what one is.

I made the salesmanager write it all out for me. There are things like dealer services fees, that you can negotiate as well. So I paid sticker for the car, but I negotiated ohter elements of the deal. It's called working the front end or the back end.

If they say you have to pay sticker because it's a hot car ( which it is) then just say ok and start there. You can negotiate whith the decision makers in the dealership. The salesman usually doesn't have the power to even make decisions.

Hopes this helps
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Old Dec 26, 2005 | 08:48 PM
  #38  
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i do sales for toyota. ill give u hints on how to buy the car. first off. its a new model either way u cut it u WILL pay MSRP. every dealer will sell at sticker or above. make sure u have great credit. o yeah to get a really good deal. send in a lead through the internet. internet sales works from invoice up. floor room sales works msrp down. u will ALWAYS get a better deal if u go through the internet. by that i mean edmunds, autobytel, or just www.lexus.com. but i think ur gonna end up paying sticker if u really want the car. just dont get fooled into the hidden dealer fees. make sure they break down the price for u.
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Old Dec 26, 2005 | 10:15 PM
  #39  
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Originally Posted by ajc
I went to two dealers and told them that I wanted to purchase the 2006 250 IS with no options. They gave me the typical salesman BS. Do you have to be a moron to be a car salesman? I have not met one who wasn't a moron. They said, "Well the standard 250 IS has to be a special order". I said so order it. "Well you have to wait 6 months for that car because they are not building them". I said order the car and I will pay you $750 over invoice. "We are getting full MSRP for the car". I said stick the IS up your A&&%^%^$%S and walked out. I will keep my car.
I don't want to deal with these moron car salesmen

I pride myself with giving the best possible customer service I can possibly give. I work at a retail bussiness. But Im glad my company gives me the option to ask people that are not customers but actually looking for someone to yell at to leave. And leave the premises.

Youd be surprised what you can get when you treat people with respect. Ill give you an example. An older gentleman wants to attempt to install his own food disposer. That is fine we do offer an installation for that but if he wants to attempt it more power to him. Ill will go out of the way to explain it to him, whip out instructions go over it with him highlight certain parts. And write down for him which wire is which when it comes to the connection. I did not make an installation sale and he bought an economical food dispenser but who cares I have gained the trust of the customer and he was impressed with the service that I know hell be back again.

I get the same call... angry spoiled brat of a chick. she wants to know the exact same thing, but her approach was very demeaing. She gives me her old wiring description over the phone gets impatient as I pull out instructions. Obviously she was to cheap to get the install done for her, and obviously shes having trouble doing it herself, especially since shes not really capable of reading the instructions for herself. However I am not required and in fact discouraged to talk people through an installation, for if she were to screw up (and im sure she would.) Based on her very disrespectful attitude (Can i get someone that knows what theyre talking about?!?!?!? my knee jerk thought that comes to mind? f-you b**** read the instructions!) shed be very fast to pin the blame on me and hold me liable for any problems she might have...

So what do I do? I stick to policy I tell them Im not required to give out install information. And infact discouraged to do so. If she wants installed shes welcome to arranged someone install it for her. Why should I go out of my way for someone that treated me less then human? Its just an example of how a client basically screwed themselves over from the get go. You might be thinking well what about her bussiness? You wont get it again!! Well unfortunately for her there is a market for home improvement.

Last edited by Inabj2; Dec 26, 2005 at 10:33 PM.
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Old Dec 26, 2005 | 10:36 PM
  #40  
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I don't think a salesman is an a-hole because they wouldn't take 750 over invoice. As everyone else said, its supply and demand. I'm sure you could've gotten a 05 IS300 for invoice+750 because they weren't really selling, the 06 is a different story.

And when you think about it, the sales associates are people too. They are real people, with families and bills to pay like the rest of us. I know a couple different sales people.... for example when my friend sells a new Nissan for 750 over invoice, he makes $100. If he sells 15-20 cars per month all at that rate, thats not a WHOLE lot to live on.

Also think about it this way... people go to electronics store of their choice and buy a TV for $3500. At places like Best Buy, prices are non-negotiable. Chances are, the store is making 800-1000 in profit. So whats wrong with paying $3,500 over invoice for a $30-35,000 car. People don't ever complain how much Best Buy is making a 30% markup on the TV.... why complain that the dealer is making 10% out of something which you get MUCH more utility and use out of.
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Old Dec 26, 2005 | 10:43 PM
  #41  
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Originally Posted by Faraaz23
I don't think a salesman is an a-hole because they wouldn't take 750 over invoice. As everyone else said, its supply and demand. I'm sure you could've gotten a 05 IS300 for invoice+750 because they weren't really selling, the 06 is a different story.

And when you think about it, the sales associates are people too. They are real people, with families and bills to pay like the rest of us. I know a couple different sales people.... for example when my friend sells a new Nissan for 750 over invoice, he makes $100. If he sells 15-20 cars per month all at that rate, thats not a WHOLE lot to live on.

Also think about it this way... people go to electronics store of their choice and buy a TV for $3500. At places like Best Buy, prices are non-negotiable. Chances are, the store is making 800-1000 in profit. So whats wrong with paying $3,500 over invoice for a $30-35,000 car. People don't ever complain how much Best Buy is making a 30% markup on the TV.... why complain that the dealer is making 10% out of something which you get MUCH more utility and use out of.
Not to mention... that a large portion of that money goes to the selling associate, an appliance salesmen makes as much if not more then a car salesmen.. Think about that one ... Prices are non negotiable.. and its most all on spiffs. If they make 50-80k a year (sometimes very busy/lucky salesmen might break 100k though not common.) Its all on spiffs since their actual base wages ranges anywhere in the high 20s to low 30s. only a fraction on what they really make on commissions and bonuses.... this applies to most appliance stores...
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Old Dec 27, 2005 | 04:33 AM
  #42  
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Originally Posted by rpwsrw
We as a dealership are going to sell what we can get for a car. The MSRP is what we are suppose to sell them for. Due to the domestic market it has become very common to purchase cars less than MSRP. A Lexus over any other brand is worth paying sticker for. The value is there. If you can get one for less than that, congrats. Selling a car for what it's worth doesn't make the salesman a "arrogant *****". I suppose the customer is an "arrogant *****" for suggesting less than that and lying to boot by your theory.

.
You guys may WANT to get list price for them, but if people are not willing to pay list, you have to do some adjusting too. If things get to the point where ( like the original poster here ) people start getting up and walking out, you get ZERO....and maybe the next dealership down the street DOES get the sale.
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