Worn area on navigation screen
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Worn area on navigation screen
I just purchased a 2010 Lexus IS250C that is in impeccable condition except for the navigation screen which has some wear of the coating, especially in the lower right corner (where you tap "I agree" on the map display). I've attached a picture. I tried cleaning it with eyeglass cleaner to no avail and will also try a screen cleaner. Does anyone have other ideas for how to deal with this? I'm planning to apply a screen protector to make the screen easier to clean and prevent further damage but would like to get the screen in as good as condition as possible before I apply the protector. Thank you for your help!
#2
I'm not an expert at this, but if the coating (anti-glare coating I think) is worn off, you really can't "clean" it out - If anything, you'd have to apply something (anti-glare screen protector?) to make it match up with the rest of the screen.
Sorry, wish I knew what would fix this. Maybe other folks who know more will be able to provide more guidance
Sorry, wish I knew what would fix this. Maybe other folks who know more will be able to provide more guidance
#3
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Sounds like have to replace the screen if one really wanted. If one is comfortable in taking stuff apart, there was one forum member who replace a cracked/defective screened by getting a used one off a salvaged car and use it's screen as a replacement. Save some good $ instead of replacing a whole new NAV unit.
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I am not optimistic the dealer will replace the screen for this as my guess is this is considered normal wear though I could certainly ask. I've read what some people have tried with other makes but was curious if any Lexus owners had success fixing this. And by fixing, I don't mean removing the entire screen.
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#9
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Nail usage is a pita. If no one here has a solid answer to remove them, it might be worth a trip to a junkyard with some plastic polish to see if that'll remove it. As it is a touchscreen, it is not advisable to use much pressure. Of course, this is also under the assumption that the material is plastic and not some crazy hybrid material that you can't polish...
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#12
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I'm sure the OP won't want to hear this, but it sure looks to me like "long fingernail" wear. It's worth a try to ask Lexus to replace the screen as it seems to not wear well, but I'll be interested in their response. Seems a 50/50 shot to me. I've had touch screen nav in my last 3 Lexus, each of which were 7-years old when I sold them, and each had only very very minimal wear -- nothing I would ever complain about -- but then again, No one with nails has done a constant tap-tap-tap on the screens either.
Good luck to the OP in her pursuit with Lexus service!
Good luck to the OP in her pursuit with Lexus service!
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I made my third trip to the dealer today (met with SA first time who bumped me to manager for second visit who had me come today to meet with some factory rep), and they are going to replace the navigation system. They can't just replace the screen. She said it was more wear and tear than would be expected for the car age (2010) and mileage (26K). I think it helped that this is our third Lexus, which shows our brand loyalty. She also wanted to know if we typically service our cars at the dealer, which we don't. She said she hoped this would encourage me to do so in the future. I am very pleased and will definitely put a screen protector on the new system as soon as I get it.
#15
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That's great news. Most likely the previous owner had some good nails to do that pretty rapidly.
At Lexus they will simply replace the whole NAV system. Technically the screen can be replaced with the right expertise and time. There was a member who replaced their own NAV screen by getting a salvaged one and getting one off there.
Here is the thread which talks about the NAV screen replacement.
https://www.clublexus.com/forums/is-...on-screen.html
At Lexus they will simply replace the whole NAV system. Technically the screen can be replaced with the right expertise and time. There was a member who replaced their own NAV screen by getting a salvaged one and getting one off there.
Here is the thread which talks about the NAV screen replacement.
https://www.clublexus.com/forums/is-...on-screen.html