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Letter from Lexus headlight condensation....

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Old 12-23-13, 11:03 AM   #1
5gears-IS
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Default Letter from Lexus headlight condensation....

Well I guess we all won and the headlights will be replaced on certain vins???
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Old 12-23-13, 11:09 AM   #2
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How is this? Where did you hear?
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Old 12-23-13, 11:13 AM   #3
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Care to share the contents of the letter from Lexus?
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Old 12-23-13, 11:14 AM   #4
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Scan and post letter please
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Old 12-23-13, 11:53 AM   #5
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Default .............

Will post the letter I received when I get home.

I did not read the whole thing but it said that on certain RX350's the healights will hold moisture blah blah blah will read and post it here. Just wanted to know if anyone else received this letter??
It also said something about an extended warranty on it?? Sorry I am not sure guys I was half asleep and very tired when I browsed through it.

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Old 12-23-13, 02:39 PM   #6
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Got one too.
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Old 12-23-13, 03:10 PM   #7
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No way! Seriously!?!?! Please post a copy of the letter, need to see if my vehicle is included. Make a day trip over the border to get me some headlights.

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Old 12-23-13, 03:25 PM   #8
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http://www.courthousenews.com/2012/05/25/Toyota.pdf
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Old 12-23-13, 04:29 PM   #9
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This link was posted by another member in another thread

http://www.lexusreimbursement.com
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Old 12-23-13, 06:10 PM   #10
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Would this apply to the 330 as well. I see the court docs in the link above only mention the 350. I bought a used rx330 recently and just noticed tonight after a run through a brush-less car wash that condensation is now in the passenger side light.
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Old 12-24-13, 09:28 AM   #11
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Quote:
Originally Posted by jwminzen View Post
Would this apply to the 330 as well. I see the court docs in the link above only mention the 350. I bought a used rx330 recently and just noticed tonight after a run through a brush-less car wash that condensation is now in the passenger side light.
Got the letter. Bought an '05 330 six months ago, and mailed the new owner registration form in (located in back of supplemental service manual).
My take is that all RXs are covered, but must show cosmetic damage or lamp failure from moisture. Also, letter alluded to reimbursement for prior replacement.
There may be a delay for Toyota to ramp up production of new units for cosmetic replacement.
I'd talk to my dealer if you have an issue.
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Old 12-24-13, 11:20 AM   #12
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Hello,
I received the letter from Lexus this morning concerning the moisture in the headlights. I replaced one headlight two years ago due to this problem. A year ago I replaced the other, disappointing to say the least. I was charged $1200.00 for the first headlight and only $950.00 for the second. I was told that Toyota lowered the price as many customer were disappointed. Somehow the $950.00 seems to be no bargain when I think back to a 1994 Saturn I have owned for nearly 20 years. No major problems and the headlights are just fine!
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Old 12-24-13, 03:46 PM   #13
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Default moisture in headlight warranty enhancement

Just got this today from Lexus, looks like enough people complained and they will be covering the defective moisture in headlight issue. Primary coverage till 10-31-15 secondary coverage will be 9 years from date of first use regardless of mileage. There will also be a reimbursement process if you paid for the work already.
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Old 12-24-13, 05:33 PM   #14
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That is great news; hopefully Lexus Canada adopts this as well
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Old 12-26-13, 07:15 AM   #15
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Got my letter too.
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Old 12-26-13, 07:15 AM
 
 
 
 
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