Originally Posted by tqh
I had the complimentary 5K service last week with tire rotation. Right after I got my car back it pulled slightly to the right while driving so I came back to the dealer to diagnose. They swapped my two front tires to see if it's a "tire radial pull" problem. They said they had a test drive and found that it was not tire radial pull but the steering wheel is not straight, so they performed a full alignment (for free, they said Lexus has provisions for adjustments in the first 12k miles). The car seems to be ok for now, but I think it's still strange because it was perfectly fine before the tire rotation. What do you think? Anyone had problem with alignment after tire rotation before?
i had the same problem with my RAV4 EV after the first 5,000 mile service.
and like yours, the wheel alignment was done for free.
although i have to go back the next day, which was as waste of time.
the explanation i got from the service advisor was uneven wear of the tires ( back and front) which cause the steering wheel to be off center AFTER the tire rotation.
the RAV4 EV is very Torquey, you can do a burn out even at 30mph when on Sport mode.
that's what he said.
This was a first me as well, i've owned a number of vehicles and NONE of them needed wheel alignment after tire rotation.