Brake Master Cylinder Cup Replacement Recall Repair
#16
Moderator
It's my understanding that Recalls are safety related and apply warranty or not. On the other hand, Technical Service Bulletins (TSB) are applied at no cost only under warranty.
#17
TSB's can be done on your car, free if under warranty (depends on notations made on TSB). Sometimes you can get them done under "goodwill."
Otherwise it is like a normal repair and you will be quoted the cost to do it.
Otherwise it is like a normal repair and you will be quoted the cost to do it.
#19
* Car was washed per usual.
* They did not add fuel to the car. Not sure if this is Lexus mandated or not. Anyone hear the definitive from Lexus on whether this is required?
#21
Well, I'm finally getting the master cylinder and carpet issues done tomorrow. Started planning this back in June and then time got away from me. I was able to get a last minute appointment for Friday (11/11/11). The only issue the dealership raised was that they couldn't guarantee me a loaner for that day...but I wll be curious about the gas and car wash. I'll have about a half-tank when it goes in and it does need washed! I'll try and give a report by Monday on how it went.
#22
It's now 11/14/11. Had the recall work done on Friday. Seemed to go well, and right on time. Car was washed, gassed and ready to go. Thought I noticed a slightly improved braking performance. They checked out everything and found a side marker light out, a battery going bad (failed the load test) and a serpentine belt that will go bad. Funny thing is that they offered to change the battery (which I declined for now), did change the light (cost a little for that) and never mentioned the belt (saw it on the inspection sheet). The RX had almost 67,000 miles on it so the belt issue is understandable. I'll take a look at it and the idler pulley and consider doing those myself. Put a Gatorback belt on my truck and loved it.
About the battery. Lexus of Easton (Columbus) wanted $180 installed for a new one (Toyota True Start - made by Interstate according to the service rep). The only reason I didn't have it done is that the battery in the RX when I bought it was new - it wasn't a Toyota/Lexus battery. Since I have owned it for about two years, there should be some warranty on that battery. I'll go back to the dealer I bought the RX from if necessary.
Overall, good experience, no pressure from the service guy to buy their service/parts - he understood the battery issue. We did not get a loaner, but we knew it might happen that way (the place was a zoo that morning). That was no big deal for the day, and they did offer us a ride. I could have walked out of there paying out no cash at all. As it was, it was less that $50.
The short story is that Lexus took care of the issue in a friendly and efficient manner, and the dealership was easy to work with. At least this time!
And another thing...
Forgot that I had also asked them about the rattle from the fuel tank shield. They looked at it and "adjusted" it...so it doesn't rattle now. I don't know what they did, but it's quiet.
About the battery. Lexus of Easton (Columbus) wanted $180 installed for a new one (Toyota True Start - made by Interstate according to the service rep). The only reason I didn't have it done is that the battery in the RX when I bought it was new - it wasn't a Toyota/Lexus battery. Since I have owned it for about two years, there should be some warranty on that battery. I'll go back to the dealer I bought the RX from if necessary.
Overall, good experience, no pressure from the service guy to buy their service/parts - he understood the battery issue. We did not get a loaner, but we knew it might happen that way (the place was a zoo that morning). That was no big deal for the day, and they did offer us a ride. I could have walked out of there paying out no cash at all. As it was, it was less that $50.
The short story is that Lexus took care of the issue in a friendly and efficient manner, and the dealership was easy to work with. At least this time!
And another thing...
Forgot that I had also asked them about the rattle from the fuel tank shield. They looked at it and "adjusted" it...so it doesn't rattle now. I don't know what they did, but it's quiet.
Last edited by shoebopper; 11-15-11 at 04:44 AM. Reason: Additional Info
#23
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Does anyone else have a hard time braking after this recall repair? I got the repair done over a year ago, and it hasn't been the same since. Even had the brakes redone, still takes forever to stop.
#24
I didn't notice any difference from the recall. I had an issue w/ ceramic pads where I didn't have enough stopping power. I changed back to OEM semi-metalic pads. What type and brand pads are you using?
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