RX - 2nd Gen (2004-2009) Discussion topics related to the 2004 -2009 RX330, RX350 and RX400H models

Driver's side Head Light

Thread Tools
 
Search this Thread
 
Old 02-15-11, 12:11 AM
  #1  
frankeysd
Driver School Candidate
Thread Starter
 
frankeysd's Avatar
 
Join Date: Jan 2011
Location: California
Posts: 40
Likes: 0
Received 0 Likes on 0 Posts
Default Driver's side Head Light

My driver's headlight - low beam, flickers then goes out completely upon turning turning it on, so I decided to buy a new bulb from the dealer, my mechanic swapped out the bulb and the result after is the same. Upon further investigation, found out water made it inside the ballast - see pictures attached.

"Good Faith" will Lexus replace this free of charge? looks to me it's a flaw on the sealing of the ballast. I am the original owner and have more than 100000 miles already on my 2005 Lexus RX330. I live in San Diego.

Thanks in advance!
Attached Thumbnails Driver's side Head Light-cimg3668.jpg   Driver's side Head Light-cimg3669.jpg   Driver's side Head Light-cimg3672.jpg   Driver's side Head Light-cimg3673.jpg  
Old 02-15-11, 06:43 AM
  #2  
lexus114
Lexus Champion
 
lexus114's Avatar
 
Join Date: Aug 2007
Location: Bethlehem Twsp. Pennsylvania
Posts: 4,507
Received 35 Likes on 34 Posts
Default

since your the original owner, you have a pretty good chance. try it. maybe they will cover at least half the cost. seem`s like striving for perfection has a long way to go.
Old 02-15-11, 07:53 AM
  #3  
redrocks
Lexus Test Driver
 
redrocks's Avatar
 
Join Date: Oct 2008
Location: VA
Posts: 1,308
Likes: 0
Received 4 Likes on 4 Posts
Default

With over 100K miles on the RX, seems unlikely for Lexus to cover this. Time has shown that even Lexus is far from perfect. Doesn't hurt to try to get a "good faith" repair. Better yet, buy a new RX!
Old 02-15-11, 08:45 AM
  #4  
mandyfig
Moderator
 
mandyfig's Avatar
 
Join Date: Apr 2007
Location: GA
Posts: 12,298
Received 408 Likes on 359 Posts
Default

Depends on how much you have spent with the dealer for your stuff like tires, batteries, accessories, etc. You might get at least the part free, but most probably will be charged the labor.

Anyway good luck.
Old 02-15-11, 09:00 AM
  #5  
redrocks
Lexus Test Driver
 
redrocks's Avatar
 
Join Date: Oct 2008
Location: VA
Posts: 1,308
Likes: 0
Received 4 Likes on 4 Posts
Default

Originally Posted by mandyfig
Depends on how much you have spent with the dealer for your stuff like tires, batteries, accessories, etc. You might get at least the part free, but most probably will be charged the labor.

Anyway good luck.
Mandyfig,

You're right! If you've paid an arm and leg for overpriced parts/labor at a Lexus Dealership, they just must cut you a break!

I laugh to myself everytime I see the hitch on my Lexus and think that a Lexus dealership wanted $400 to install it. U-haul did it for $30! LOL
Old 02-15-11, 09:11 AM
  #6  
mandyfig
Moderator
 
mandyfig's Avatar
 
Join Date: Apr 2007
Location: GA
Posts: 12,298
Received 408 Likes on 359 Posts
Default

Been there done that. In my case I have never spent a dime with them. So when I tried to negotiate some goodwill on my headlamp condensation...guess what I got? Big fat NO! LOL! But I de-bugged my condensation (knock on wood) so no harm.
Old 02-15-11, 10:09 AM
  #7  
kickin8
2IS/2RX/4RX
iTrader: (1)
 
kickin8's Avatar
 
Join Date: Feb 2007
Location: SF Bay Area
Posts: 6,851
Received 25 Likes on 20 Posts
Default

doubt if they will fix it for free....but wont hurt to try...

good luck and keep us posted
Old 02-15-11, 12:26 PM
  #8  
frankeysd
Driver School Candidate
Thread Starter
 
frankeysd's Avatar
 
Join Date: Jan 2011
Location: California
Posts: 40
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by mandyfig
Depends on how much you have spent with the dealer for your stuff like tires, batteries, accessories, etc. You might get at least the part free, but most probably will be charged the labor.

Anyway good luck.
You're absolutely right, words uttered from service ref "last time we saw you is many moons ago" well then I'm gonna take it further then, gave Lexus a chance, my brother is a lawyer onmanufacturing Flawed Design. A very expensive part is not protected from harsh weather element, forums will back it up for defective sealing the Ballast Chamber.
Old 02-15-11, 01:11 PM
  #9  
redrocks
Lexus Test Driver
 
redrocks's Avatar
 
Join Date: Oct 2008
Location: VA
Posts: 1,308
Likes: 0
Received 4 Likes on 4 Posts
Default

Good luck, the leaking headlights are a known issue. There is a TSB, right? Some folks have had the headlights replaced more than once. My former RX had both lights replaced under warranty by the previous owner. I noticed water in one headlight in the Spring after washing the SUV. Well, the basic warranty had expired two months before. Corporate Lexus said, "Sorry". I went to the customer relations manager at the local dealership and she got Lexus to cover the expenses.
Old 02-15-11, 01:14 PM
  #10  
mandyfig
Moderator
 
mandyfig's Avatar
 
Join Date: Apr 2007
Location: GA
Posts: 12,298
Received 408 Likes on 359 Posts
Default

And I bet you've spent some dough on the dealership, right? Good for you.
Old 02-15-11, 02:37 PM
  #11  
redrocks
Lexus Test Driver
 
redrocks's Avatar
 
Join Date: Oct 2008
Location: VA
Posts: 1,308
Likes: 0
Received 4 Likes on 4 Posts
Default

Originally Posted by mandyfig
And I bet you've spent some dough on the dealership, right? Good for you.
Nope, just basic maintenance (twice) before I upgraded to a GX470.
Old 02-15-11, 03:11 PM
  #12  
Rainbird
Moderator
 
Rainbird's Avatar
 
Join Date: Apr 2006
Location: California
Posts: 1,562
Likes: 0
Received 12 Likes on 10 Posts
Default

There is a class action lawsuit that has been filed regarding the Lexus headlight condensation moisture issue
http://www.topclassactions.com/lawsu...t-class-action
Old 02-15-11, 03:14 PM
  #13  
mandyfig
Moderator
 
mandyfig's Avatar
 
Join Date: Apr 2007
Location: GA
Posts: 12,298
Received 408 Likes on 359 Posts
Default

How legit is this? Has it been filed? Or are they fishing?
Old 02-15-11, 03:47 PM
  #14  
redrocks
Lexus Test Driver
 
redrocks's Avatar
 
Join Date: Oct 2008
Location: VA
Posts: 1,308
Likes: 0
Received 4 Likes on 4 Posts
Default

Looks like the lawsuit was filed... Never, in over 30 years of car ownership have I ever had headlights getting moisture inside, until I owned a RX. I'm going to follow this closely.
Old 02-15-11, 05:47 PM
  #15  
redrocks
Lexus Test Driver
 
redrocks's Avatar
 
Join Date: Oct 2008
Location: VA
Posts: 1,308
Likes: 0
Received 4 Likes on 4 Posts
Default

frankeysd,

I think your chances of getting the light replace have increased exponentially! Since you're in Cali, it might be worth a call to the law firm representing the class action lawsuit.


Quick Reply: Driver's side Head Light



All times are GMT -7. The time now is 09:47 AM.