Lexus GX-460 and Human Factors Engineering
03-25-13, 09:16 PM
#1
Driver School Candidate
Thread Starter
Join Date: Mar 2013
Location: OR
Posts: 24
Likes: 0
Received 0 Likes
on
0 Posts
Lexus GX-460 and Human Factors Engineering
Our new Lexus GX-460 came with the following documentation:
-Owner's Manual - 844 pages
-Owner's Manual Quick Guide - 94 pages
-Navigation System Owner's Manual - 425 pages
-On-board Communications Tools - 41 pages
-Warranty and Services Guide - 76 pages
-Lemon Law Guide - 53 pages
The documentation totals 1533 pages of instruction. Why should anyone have to read all that documentation in order to understand and drive their Lexus? The guides form a pile 3" thick and fill the glove compartment. Lexus needs to reassess their human engineering approach to the design and operation of their automobiles. For example, Lexus should take a look at how Apple manages to take very complex technology and make it easy to use without requiring the user to read through voluminous documentation.
And that is not all. There are additional instruction sheets for various items that come with the vehicle. It is very difficult to find a specific piece of instruction because of the large volume of the documentation. Its like looking for a needle in a haystack.
-Owner's Manual - 844 pages
-Owner's Manual Quick Guide - 94 pages
-Navigation System Owner's Manual - 425 pages
-On-board Communications Tools - 41 pages
-Warranty and Services Guide - 76 pages
-Lemon Law Guide - 53 pages
The documentation totals 1533 pages of instruction. Why should anyone have to read all that documentation in order to understand and drive their Lexus? The guides form a pile 3" thick and fill the glove compartment. Lexus needs to reassess their human engineering approach to the design and operation of their automobiles. For example, Lexus should take a look at how Apple manages to take very complex technology and make it easy to use without requiring the user to read through voluminous documentation.
And that is not all. There are additional instruction sheets for various items that come with the vehicle. It is very difficult to find a specific piece of instruction because of the large volume of the documentation. Its like looking for a needle in a haystack.
Last edited by OrangeKid; 03-26-13 at 07:48 AM. Reason: Error: Published in wrong section.
Thread
Thread Starter
Forum
Replies
Last Post