Q&A with A Mark Levinson Amp Repair Tech
#16
Moderator
Thread Starter
When you facilitate and attend as many conference calls as I do on the weekly basis this phone call was a breeze!
#17
#18
Lexus Fanatic
Oh man, you need to go to Bimmerfest and specifically the E65 forum, where there are more posts there than here about the LOGIC 7 amps (Harmon Kardon). I never had an issue with mine, but there were places to send the amps in for repair, similar to where Tee sent his. In those amps, it was failure of capacitors. When you looked at them on the failing amps, you could see the caps were swelled and leaking/oozing.
#19
Ah, I haven't been on that forum, but I will definitely take your word for it.
#20
Pole Position
Hi,
Last summer my ML amp had the same problem. (by ca. 50 k miles).. I sent it also to United Radio for repair....
It took 16 days from when I shipped from Norway before they got it...the same day Joe from United Radio called me and told me he would repair it the next day.....next day Joe called me again ..and said it was repaired (installed a new board) and wanted to know how he should ship it....got also my credit card details....US$ 760.. incl. shipping to Norway.... arrived at my door 4 days later...installed it in 30 minutes...and have worked like a champ after that..
Joe also told me that this would not happen again..and that it had nothing to do with heat..He had built in a new modified board...and was as friendly as could be..
Very happy with the service at UR :-)
Arvid
Last summer my ML amp had the same problem. (by ca. 50 k miles).. I sent it also to United Radio for repair....
It took 16 days from when I shipped from Norway before they got it...the same day Joe from United Radio called me and told me he would repair it the next day.....next day Joe called me again ..and said it was repaired (installed a new board) and wanted to know how he should ship it....got also my credit card details....US$ 760.. incl. shipping to Norway.... arrived at my door 4 days later...installed it in 30 minutes...and have worked like a champ after that..
Joe also told me that this would not happen again..and that it had nothing to do with heat..He had built in a new modified board...and was as friendly as could be..
Very happy with the service at UR :-)
Arvid
#21
Oh man, you need to go to Bimmerfest and specifically the E65 forum, where there are more posts there than here about the LOGIC 7 amps (Harmon Kardon). I never had an issue with mine, but there were places to send the amps in for repair, similar to where Tee sent his. In those amps, it was failure of capacitors. When you looked at them on the failing amps, you could see the caps were swelled and leaking/oozing.
#22
Driver School Candidate
Join Date: Mar 2014
Location: AP
Posts: 1
Likes: 0
Received 0 Likes
on
0 Posts
I had mine repaired for a flat fee of $400...that was in 2011. Been working great ever since.
Customer Service Representative
United Radio Service, Inc.
5705 Enterprise Pkwy
E Syracuse NY 13057
(800) 448-0944 ext.3578
Customer Service Representative
United Radio Service, Inc.
5705 Enterprise Pkwy
E Syracuse NY 13057
(800) 448-0944 ext.3578
#24
Moderator
Thread Starter
#25
Moderator
Thread Starter
If anyone was curious what it sounds like when the ML amp dies, I uploaded and posted a youtube vid in the first post. I forgot that I recorded it so others would know how annoying it sounds!!!
#29
Pole Position
googled and selected these.
http://beckerautosound.com/lexus-mark-levinson/3125466
http://us.lexusownersclub.com/forums...on-amp-repair/
http://www.db-r.com/cs/css/ttx.cgi
http://www.ebcelectronics.com/mark-levinson-repair.php
http://www.carstereohelp.com/CarStereoRepair.htm
I believe that typically, the amp can be fixed easily - especially from the 2nd unit onwards. Most of them probably have the same common failures. The united guy is probably taking advantage.
If I were to lose my amp, I would try one of the above, to see if they are cheaper.. $350 range would be acceptable..
http://beckerautosound.com/lexus-mark-levinson/3125466
http://us.lexusownersclub.com/forums...on-amp-repair/
http://www.db-r.com/cs/css/ttx.cgi
http://www.ebcelectronics.com/mark-levinson-repair.php
http://www.carstereohelp.com/CarStereoRepair.htm
I believe that typically, the amp can be fixed easily - especially from the 2nd unit onwards. Most of them probably have the same common failures. The united guy is probably taking advantage.
If I were to lose my amp, I would try one of the above, to see if they are cheaper.. $350 range would be acceptable..
#30
Lexus Fanatic
googled and selected these.
http://beckerautosound.com/lexus-mark-levinson/3125466
http://us.lexusownersclub.com/forums...on-amp-repair/
http://www.db-r.com/cs/css/ttx.cgi
http://www.ebcelectronics.com/mark-levinson-repair.php
http://www.carstereohelp.com/CarStereoRepair.htm
I believe that typically, the amp can be fixed easily - especially from the 2nd unit onwards. Most of them probably have the same common failures. The united guy is probably taking advantage.
If I were to lose my amp, I would try one of the above, to see if they are cheaper.. $350 range would be acceptable..
http://beckerautosound.com/lexus-mark-levinson/3125466
http://us.lexusownersclub.com/forums...on-amp-repair/
http://www.db-r.com/cs/css/ttx.cgi
http://www.ebcelectronics.com/mark-levinson-repair.php
http://www.carstereohelp.com/CarStereoRepair.htm
I believe that typically, the amp can be fixed easily - especially from the 2nd unit onwards. Most of them probably have the same common failures. The united guy is probably taking advantage.
If I were to lose my amp, I would try one of the above, to see if they are cheaper.. $350 range would be acceptable..
Regardless, I'd gladly pay 700 dollars to repair mine. Most here are very happy with the results and are getting repairs that update the amp to current reliability found in newer LS'. That said, if you find out that these other companies do in fact repair mobile amps such as ours, let us know!