Rough Ride and Squeaks! - Page 2 - Club Lexus Forums


Rough Ride and Squeaks!

Reply
 
 
 
Thread Tools Search this Thread
Old 06-10-14, 09:31 AM   #16
peteybabes
Lexus Test Driver
Thread Starter
 
peteybabes's Avatar
 
Join Date: Jul 2012
Location: Ohio
Posts: 870
Default Additional Photos showing the no longer existent rear suspension

Also had to remove the rear reclining seats to get to remove the strut top!
Attached Thumbnails
Rough Ride and Squeaks!-img_0384.jpg   Rough Ride and Squeaks!-img_8470.jpg  
peteybabes is offline   Reply With Quote
Old 06-10-14, 11:20 AM   #17
greg3852
Lexus Test Driver
 
greg3852's Avatar
 
Join Date: Mar 2014
Location: Massachusetts
Posts: 1,097
Default

Wow. No wonder it costs so much. Glad it was covered
greg3852 is offline   Reply With Quote
Old 06-10-14, 09:22 PM   #18
CJITTY
Moderator
 
CJITTY's Avatar
 
Join Date: Jul 2010
Location: The South
Posts: 4,608
Default

Great news..i am looking forward to how these repairs improve..the control arm replacement alone will be a noticeable improvement
CJITTY is offline   Reply With Quote
Old 06-11-14, 06:11 AM   #19
peteybabes
Lexus Test Driver
Thread Starter
 
peteybabes's Avatar
 
Join Date: Jul 2012
Location: Ohio
Posts: 870
Default

Great-ish news. . .CJITTY.

I drove through the lot last night and saw that my car was out there and sent the shop manager a text saying that the car looked done, and he was like "who told you that?"

I told him that i had seen the car outside and assumed it was finished! lol

He wrote back: "Extended warranty is coming out for a inspection tomorrow! There has been a big mix up and i will work with them tomorrow! Then let you know" To which I said "wth? now i'm worried."

His reply: "wrong buttons were pushed and the parts weren't approved yet! So we will be working backwards on the approval process"

So my car may be a day delayed getting back to me, but i can only hope that they replaced more than they were supposed to, (like entire suspension ), and eat the cost of the mistake and not bother fixing something they messed up with. . .idk. i'll keep everybody posted.
peteybabes is offline   Reply With Quote
Old 06-11-14, 06:39 AM   #20
sktn77a
Lexus Champion
iTrader: (1)
 
sktn77a's Avatar
 
Join Date: Oct 2002
Location: Chapel Hill, NC
Posts: 2,395
Default

Well, they aren't going to take out the parts they already put in! Just tell them you need your car and they can do whatever they need to do to sort out their internal process without further inconveniencing you.
sktn77a is offline   Reply With Quote
Old 06-11-14, 06:46 AM   #21
peteybabes
Lexus Test Driver
Thread Starter
 
peteybabes's Avatar
 
Join Date: Jul 2012
Location: Ohio
Posts: 870
Default

Hold on to your chairs everybody!

And sktn77a i would never want to call you a liar, but here's this mornings response when i asked for an update: "I think they are going to make us put the parts back on the car and then test drive with them ?? I will update you when I know more"

To which i replied in disbelief and haven't heard anything else yet.
peteybabes is offline   Reply With Quote
Old 06-11-14, 08:19 AM   #22
Ascari_2
Lead Lap
 
Ascari_2's Avatar
 
Join Date: Sep 2001
Location: IL
Posts: 463
Default

Quote:
Originally Posted by peteybabes View Post
Hold on to your chairs everybody!

And sktn77a i would never want to call you a liar, but here's this mornings response when i asked for an update: "I think they are going to make us put the parts back on the car and then test drive with them ?? I will update you when I know more"

To which i replied in disbelief and haven't heard anything else yet.
What's the point of having Lexus techs if their diagnoses and their word cannot be trusted by Lexus?
Ascari_2 is offline   Reply With Quote
Old 06-11-14, 09:28 AM   #23
peteybabes
Lexus Test Driver
Thread Starter
 
peteybabes's Avatar
 
Join Date: Jul 2012
Location: Ohio
Posts: 870
Default

Well good news finally!

I just received text messages from the shop manager saying that no parts had to be removed, and everything stayed put. they are putting the car back together completely and will do a final test drive.

I think i'll be good for a pick up tonight or tomorrow at the latest.

i'll be sure to drop back in to report the ride in the next few days.
peteybabes is offline   Reply With Quote
Old 06-11-14, 05:19 PM   #24
peteybabes
Lexus Test Driver
Thread Starter
 
peteybabes's Avatar
 
Join Date: Jul 2012
Location: Ohio
Posts: 870
Default

I got the car back with about 50 test miles on it or so and the ride is as follows:

Not as immediately smooth as i thought it would have been, but the car was absorbing the jarring bumps much better. the car seemed to be sitting higher and felt like it bounced a bit more with more side to side movement and body roll. I took to the highway, and the car certainly felt more floaty like the whole system was rebounding quicker which i'm sure is a good thing.

Note that all this was done in "comfort" mode which is where i had the original complaint. I'm hoping that the ride will continue to smooth out a bit more as the parts break in perhaps. somebody who has had this procedure done can tell me what to expect in the next few months I'm sure.

Oh and i should say, the total tab for work done came to $4351.14!! All covered under Platinum Warranty

Last edited by peteybabes; 06-11-14 at 05:23 PM.
peteybabes is offline   Reply With Quote
Old 06-11-14, 05:37 PM   #25
greg3852
Lexus Test Driver
 
greg3852's Avatar
 
Join Date: Mar 2014
Location: Massachusetts
Posts: 1,097
Default

Wow. Good deal for you! Congrats.
greg3852 is offline   Reply With Quote
Old 06-12-14, 04:47 AM   #26
peteybabes
Lexus Test Driver
Thread Starter
 
peteybabes's Avatar
 
Join Date: Jul 2012
Location: Ohio
Posts: 870
Default

Two things i'm going to have to have looked at in the next week or two is the car now has very heavy steering like my dad's and brother's GS's, and now the car pulls to the left real bad. . .

I'm most surprised about the steering as it is all electronic, but the front steering rack has probably been all tightened up i'm sure.
peteybabes is offline   Reply With Quote
Old 07-02-14, 04:19 AM   #27
peteybabes
Lexus Test Driver
Thread Starter
 
peteybabes's Avatar
 
Join Date: Jul 2012
Location: Ohio
Posts: 870
Default

Just got the whole car re-aligned for free.

after this suspension work they basically put the car together and handed it back.

he had to adjust the caster and camber and toe on all four corners!
peteybabes is offline   Reply With Quote
Old 07-02-14, 10:23 AM   #28
CJITTY
Moderator
 
CJITTY's Avatar
 
Join Date: Jul 2010
Location: The South
Posts: 4,608
Default

Well that is good news. I recently had a large CPO repair bill that required an inspector to come out to approve..such BS. If you can't trust the techs or the lead svc mgr, then who can you trust from crying out loud?!?!?! From what I understand they literally show up to see the warning light was on with the code and approve the repair lol...I guess Lexus is in affordability mode like most companies. It's all good. That's why my CPO is providing me great piece of mind when my customer portion reads $0.00 on the invoice
CJITTY is offline   Reply With Quote
Old 07-02-14, 11:26 AM   #29
peteybabes
Lexus Test Driver
Thread Starter
 
peteybabes's Avatar
 
Join Date: Jul 2012
Location: Ohio
Posts: 870
Default

You got that right about the nice feeling when you see the invoice, i have yet to own a CPO though.

I literally missed the CPO cut off by 2-3 months because the car's in-service date was in 2006!
peteybabes is offline   Reply With Quote
Old 08-17-16, 02:38 AM   #30
Deezie
Driver School Candidate
 
Join Date: Feb 2016
Location: Texas
Posts: 24
Default

My car rear is sqeaking also sounds like struts i just got them replaced but I also have 24s in mine but the rear squeaks getting in and out of the car its like a chirp squeek
Deezie is offline   Reply With Quote
 
 
Reply

Related Topics
Thread Thread Starter Forum Replies Last Post
Some issues- ride quality and squeaks at 100K+ Jbthompson LS - 3rd Gen (2001-2006) 27 12-25-15 03:19 AM
suspension squeak kiryu IS F (2008-2014) 4 02-19-15 05:05 PM
2013 Rough Ride quiltdolly RX - 3rd Gen (2010-2015) 2 01-21-14 08:39 AM
Rough Ride Car Nut LS - 4th Gen (2007-present) 1 03-21-11 06:40 AM
suspension squeaks over uneven road surfaces/bumps habsa56 SC- 1st Gen (1992-2000) 9 06-08-10 03:24 AM


Tags
460, bumps, bumpy, lexus, ls, ride, rough

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Forum Jump


All times are GMT -7. The time now is 03:09 AM.


Copyright © 2000-2016 Internet Brands, Inc. All Rights Reserved