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IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

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Old 08-25-14, 11:48 AM
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kb4ever
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I just leased a new 2014 IS350 awd fsport Friday and today the sales associate that sold me the car called to check in and see if there were any problems etc... Is that normal? Just seems odd to me.
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Old 08-25-14, 11:50 AM
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Dark9t316
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Normal, i'd be worried if the sales guy didn't say that to me.
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Old 08-25-14, 11:51 AM
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kb4ever
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So they call you a couple days after the sale to check in?
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Old 08-25-14, 11:54 AM
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Dark9t316
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The sales guy checked in with me a few times (something like 1 week, 1 month, 3 months), that's what good customer service is all about.
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Old 08-25-14, 11:55 AM
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kb4ever
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That's cool. Thanks for the reply
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Old 08-25-14, 12:50 PM
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moose66
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Originally Posted by Dark9t316
The sales guy checked in with me a few times (something like 1 week, 1 month, 3 months), that's what good customer service is all about.
+1 . . . . that is indicative of good customer service. If they sold you a piece of crap, do you think they would want to contact you at all once you drove off the lot? Think not. Enjoy the car!
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Old 08-25-14, 12:56 PM
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SlangBlade
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Originally Posted by moose66
+1 . . . . that is indicative of good customer service. If they sold you a piece of crap, do you think they would want to contact you at all once you drove off the lot? Think not. Enjoy the car!
I agree.
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Old 08-25-14, 02:52 PM
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IS350S2K
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Mine checked back with me within a couple days. I didn't mind at all. Plus she is a hottie.
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Old 08-25-14, 07:01 PM
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Totally agree with the other posts. You might as well take the opportunity to follow up on any questions you might have.
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