cklosi

I need help with what I should do next, I bought a 2009 is250 that had the carbon recall work done by kuni lexus at 67k. They replaced pistons ect and it has a year warranty on the repair work, and the work was done horrible. I noticed idle issues and it smelling like sulfer while on the highway so I took it in, they looked over it and said nothing was wrong and gave me a car wash. Well the problem persisted so I decided to look under the hood myself and there was a MAJOR ground wire unconnected to the motor and it was leeking antifreeze. So I took it back in they reattached it and bled the system and gave another free carwash. Well a few weeks later I still had the idle issue and noticed white smoke on startup so I filmed it to show the service manager. They looked over the car AGAIN and said the smoke was from starting it in the cold in the morning, well it was 75 degrees im the afternoon and billowed smoke from the tailpipe. It keeps blowing white smoke on startup and they refuse to fix it since they can't replicate it and theres no check engine light on. I am so pissed at the service department and I think they want me to just go away, wasting my time until the year warranty work runs out. Hell even today I started it and yup...white smoke on startup. I dont know what im going to do since they deny anything is wrong. I have videos of the car blowing white smoke and they say its "suspect". So any help as to what to do next I'd appreciate it

LucianoLee

iTrader: (1)

Did you try to call the corp and explain the situation?

Sceanzo

Did you try another dealer?

Gville350

iTrader: (10)

Have them do a leak-down test. They'll see they've caused a blown headgasket.

neelnaik

I agree with Gville350. Sounds like a blown/leaky head gasket. A compression test and a leak down test will tell you for sure.

White smoke=Coolant being burned

aQuarius26

iTrader: (2)

Go to Stevinson Lexus of Lakewood and see if the service is any better. I have been there for many recalls, and some other work multiple times, and only have great things to say.

Good luck either way.