IS - 2nd Gen (2006-2013) Discussion about the 2006+ model IS models

Nav touchscreen stopped working!

Thread Tools
 
Search this Thread
 
Old 04-22-10, 07:19 AM
  #1  
ac281
Driver School Candidate
Thread Starter
iTrader: (2)
 
ac281's Avatar
 
Join Date: Jan 2007
Location: Tx
Posts: 32
Likes: 0
Received 0 Likes on 0 Posts
Unhappy Nav touchscreen stopped working!

So, as the title states, the touchscreen on my IS350's navigation system stopped working! I can still use voice commands to zoom in and out, show/hide icons, etc. But direct touch input on the screen gets no response, the buttons along each side of the screen work also to change from Nav to Radio etc.

I took my car out on Sunday morning to buy some breakfast, and I even used the Nav to input the address (Using touchscreen, of course). About half way to my destination (15 minute drive) I tried to zoom the view in a little using the touchscreen and realized that no matter what I hit on the screen, nothing would respond!

Anybody have any advice on what I should do? I'm a little leary of taking it to the dealership right away as I'm fearing a $2,000 repair bill
Old 04-22-10, 07:29 AM
  #2  
350police
Driver
 
350police's Avatar
 
Join Date: Jan 2010
Location: New Orleans
Posts: 123
Likes: 0
Received 0 Likes on 0 Posts
Default

This happened to another member recently. I have heard that resetting the battery can fix it. If not, then the dealership may be the way to go. I know your pain man. Mine is not under warranty and if it ever went out, I would cry as well.

Hope this helps.
Old 04-23-10, 08:30 AM
  #3  
CajunIS250
Driver School Candidate
iTrader: (1)
 
CajunIS250's Avatar
 
Join Date: Apr 2010
Location: NC
Posts: 28
Likes: 0
Received 0 Likes on 0 Posts
Default

How many adapter kits are required to switch the OEM unit out for a Pioneer, Kenwood or similiar stand alone NAV/DVD? That might be a cheaper way to go? Good luck dude

http://www.amazon.com/Kenwood-P-NAV5...041195&sr=1-45



Cajun

Last edited by CajunIS250; 04-23-10 at 09:55 AM.
Old 04-23-10, 09:36 AM
  #4  
Automax Service
Former Sponsor
 
Automax Service's Avatar
 
Join Date: Nov 2009
Posts: 485
Likes: 0
Received 0 Likes on 0 Posts
Default

I am not sure if the factory navigation has a calibration for the touch screen, but the FlyAudio has a calibration tool built into the software. Goodluck finding the fix!
Old 08-05-10, 08:43 AM
  #5  
wakaru8
Pit Crew
iTrader: (1)
 
wakaru8's Avatar
 
Join Date: Aug 2006
Location: CA
Posts: 130
Received 5 Likes on 5 Posts
Default

Mine just stopped working yesterday. Same issue as OP. Except that I can't even hit the agree button so the screen shows the disclaimer all the time. The buttons on the side of the navi still work, just can't display the map.

Did you find out what the problem is?
Old 08-09-10, 06:31 PM
  #6  
shaolin
Lexus Test Driver
iTrader: (2)
 
shaolin's Avatar
 
Join Date: Dec 2005
Location: Irvine, CA OC Area
Posts: 1,577
Received 3 Likes on 3 Posts
Default

mine just happen right now... the weird thing is that the only button that will work on the screen is the "language". took it to the dealer and they said they need to replace the screen.... 2000 to 2100 hundred not include installation. I will try to unplug the battery and hopefully it'll do something.....
Old 08-10-10, 06:07 AM
  #7  
bluby_U
Driver
 
bluby_U's Avatar
 
Join Date: Sep 2009
Location: tx
Posts: 107
Likes: 0
Received 0 Likes on 0 Posts
Default

I made a thread about this last month. They say it screws up because of the heat. Mine is still broken. I hope to pay less than 500 for a new screen. Piece of **** screen
Old 08-10-10, 07:35 AM
  #8  
shaolin
Lexus Test Driver
iTrader: (2)
 
shaolin's Avatar
 
Join Date: Dec 2005
Location: Irvine, CA OC Area
Posts: 1,577
Received 3 Likes on 3 Posts
Default

is it just the screen? This still can't explain why I was able to press the "language" button if the screen is out. Mine is always park in garage whether i'm at home or at work so heat shouldn't be my main caused.

I re-set the battery suggested by above.... but no luck as of now.
Old 08-10-10, 07:43 AM
  #9  
birk1
Driver School Candidate
 
birk1's Avatar
 
Join Date: Aug 2010
Location: tx
Posts: 4
Likes: 0
Received 0 Likes on 0 Posts
Default

I was quoted 850 for a replacement screen...is that too much?
Old 08-10-10, 08:04 AM
  #10  
shaolin
Lexus Test Driver
iTrader: (2)
 
shaolin's Avatar
 
Join Date: Dec 2005
Location: Irvine, CA OC Area
Posts: 1,577
Received 3 Likes on 3 Posts
Default

All i can say is for 850 you can buy a nice lcd tv, for 2000 you can buy a nice led tv. I guess 850 is not bad copare to 2000 +.

Birk1 - do you have the same problem and did you fix it by just replace the screen?
Old 08-10-10, 09:12 AM
  #11  
birk1
Driver School Candidate
 
birk1's Avatar
 
Join Date: Aug 2010
Location: tx
Posts: 4
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by shaolin
All i can say is for 850 you can buy a nice lcd tv, for 2000 you can buy a nice led tv. I guess 850 is not bad copare to 2000 +.

Birk1 - do you have the same problem and did you fix it by just replace the screen?
have not done the work yet...but will be later this week as I really need to adjust my AC etc... dont give a crap about the nav function. I wish I could go back to a non nav head unit to avoid this problem / flaw.
Old 08-10-10, 09:33 AM
  #12  
shaolin
Lexus Test Driver
iTrader: (2)
 
shaolin's Avatar
 
Join Date: Dec 2005
Location: Irvine, CA OC Area
Posts: 1,577
Received 3 Likes on 3 Posts
Default

well, i'm still pissed about it now but i do use a lot of navi here in CA, but never expect a touch screen issue. At least my car is still running strong **knock knock** and this is the end of it.
Old 08-10-10, 10:27 AM
  #13  
allst4r
Lead Lap
iTrader: (7)
 
allst4r's Avatar
 
Join Date: Aug 2009
Location: ca
Posts: 777
Likes: 0
Received 1 Like on 1 Post
Default

use only voice commands??? hahah my nav screen doesnt work as well. same issue
Old 08-10-10, 11:50 AM
  #14  
shaolin
Lexus Test Driver
iTrader: (2)
 
shaolin's Avatar
 
Join Date: Dec 2005
Location: Irvine, CA OC Area
Posts: 1,577
Received 3 Likes on 3 Posts
Default

maybe i'll replace with an ipad = bigger touch screen and 1/4 the price....
Old 08-10-10, 12:26 PM
  #15  
Wish
Pole Position
 
Wish's Avatar
 
Join Date: Oct 2006
Location: Dubai
Posts: 249
Likes: 0
Received 0 Likes on 0 Posts
Default

I had same issue with my previous is350(2007).. dealer replaced it under warranty


Quick Reply: Nav touchscreen stopped working!



All times are GMT -7. The time now is 10:04 PM.