IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

Alert: Nav system locking up

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Old 06-07-16, 12:35 PM
  #16  
ARM350F
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3 months old at it just started to me while I was at the dealer.
Old 06-07-16, 12:40 PM
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mooondog
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Having the same issue starting today. Got the car back in Sept 2015. LS460 brand new. Today I turned on my car, when it got to the "warning screen" it would then automatically re-boot itself every 5 seconds. So annoying that a car this expensive would have this issue. Ridiculous quite honestly.
Old 06-07-16, 12:47 PM
  #18  
nathantse
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I found this 10 mins ago..

http://www.bloomberg.com/news/articl...gation-systems
Old 06-07-16, 12:48 PM
  #19  
nathantse
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I found this 10 mins ago..

http://www.bloomberg.com/news/articl...gation-systems

However, I havn't checked my car yet. Too lazy to get outta the apartment lol.
Old 06-07-16, 01:00 PM
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BostonIS
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I just used my navigation this morning to get somewhere. Worked fine. My nav has rebooted on its own a handful times since I've owned my IS. But hopefully there are enough complaints now and bad publicity from that bloomberg article that lexus has to do a total recall and fix our nav systems. Lol
Old 06-07-16, 01:03 PM
  #21  
Lexus61030
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Originally Posted by BostonIS
I just used my navigation this morning to get somewhere. Worked fine. My nav has rebooted on its own a handful times since I've owned my IS. But hopefully there are enough complaints now and bad publicity from that bloomberg article that lexus has to do a total recall and fix our nav systems. Lol
NAV/Audio system is not safety related (like airbags) so there will never be a "recall"

There may be updates, technical service bulletins, warranty enhancements, etc.
Old 06-07-16, 01:04 PM
  #22  
nathantse
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Originally Posted by BostonIS
I just used my navigation this morning to get somewhere. Worked fine. My nav has rebooted on its own a handful times since I've owned my IS. But hopefully there are enough complaints now and bad publicity from that bloomberg article that lexus has to do a total recall and fix our nav systems. Lol
According to the article, it says complaints were mostly from the Chicago area & southern U.S.

Maybe it is a satellite that went down that works in those regions?
Old 06-07-16, 01:10 PM
  #23  
BostonIS
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Originally Posted by Lexus61030
NAV/Audio system is not safety related (like airbags) so there will never be a "recall"

There may be updates, technical service bulletins, warranty enhancements, etc.
I guess not a recall but to the point that lexus is obligated to fixing or upgrading our nav systems since its alot of BS to pay so much for a car and the nav system to be plagued with such problems.
Old 06-07-16, 01:11 PM
  #24  
Lexus61030
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Most definitely NOT a satellite issue. (Check google maps on your smart phone)

I suspect it to be a Lexus Enform server issue. When you start the car, part of the start up process would be to link up to Enform using cellular network. Somehow it's causing the vehicle's system to crash/reboot.

Disconnecting the battery would reset this cellular connection and make it seem like it's working properly, until it makes the cellular connection again and crashes.

This is all speculation on my part....
Old 06-07-16, 01:13 PM
  #25  
Glashub
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Problem here in LA. Just got off the phone with Glendale Lexus -- started at 7:05. Nationwide. Told to wait.
Old 06-07-16, 01:15 PM
  #26  
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Glendale Lexus -- nationwide issue -- started at 7:05. Told to wait.
Old 06-07-16, 01:16 PM
  #27  
nathantse
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Well... I do work at a Lexus dealer in NorCal. I haven't got any emails about it yet.

Today's my day off, so yeahhh.
Old 06-07-16, 01:19 PM
  #28  
Lexus61030
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Originally Posted by nathantse
Well... I do work at a Lexus dealer in NorCal. I haven't got any emails about it yet.

Today's my day off, so yeahhh.
Take a vacation.

I've been dealing with customers all day long. Some understanding, some upset, some very.... "aggressive"
Old 06-07-16, 01:30 PM
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I called my dealership and they told me that a military operation knocked out a satellite and it's a nationwide issue....

WTF?!?
Old 06-07-16, 01:31 PM
  #30  
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Originally Posted by Lexus61030
Take a vacation.

I've been dealing with customers all day long. Some understanding, some upset, some very.... "aggressive"
I can assure you I will go ape**** crazy if I walk out and have valet pull my car around only to see I've been bit by this too. I'm currently also suffering from the stupid dead battery syndrome. There happens to be a dealer where my work conference is taking place.

Lexus needs to recall the 2014 is350 over all these bs problems. Paid $50k for a car that's less reliable than my $18k Chevy Cruze.


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