IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

HELP! Scratches on NAV/LCD Screen!

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Old 04-28-16, 02:54 PM
  #31  
39RN
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Originally Posted by freshjive3
I saw mentioned in a couple of posts that there is a service bulletin for the "defective" nav screen film - does anyone know the bulletin # and if so, can someone please provide or point me in the right direction? I'd like to have on hand in case the dealer gives me problems when asking to have my screen fixed/replaced.


Thanks!
Here you go.

MULTIDISPLAY - CUSTOMER STATES NAV SCREEN FINISH DETERIORATING - SOP HERE L - SB - 0002 - 16 - FOUND BULLETIN REGARDING CONCERN FINISH DETERIORATING - REPLACED MULTI DISPLAY SCREEN COVER. PER BULLETIN L - SB - 0002 - 16
Old 04-28-16, 03:04 PM
  #32  
freshjive3
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Originally Posted by 39RN
Here you go.

MULTIDISPLAY - CUSTOMER STATES NAV SCREEN FINISH DETERIORATING - SOP HERE L - SB - 0002 - 16 - FOUND BULLETIN REGARDING CONCERN FINISH DETERIORATING - REPLACED MULTI DISPLAY SCREEN COVER. PER BULLETIN L - SB - 0002 - 16


Awesome, thank you very much 39RN!
Old 05-24-16, 04:53 PM
  #33  
Luisvm
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Is this TSB/ TSIB covered under the standard 48 mos./ 50k warranty?
Old 05-24-16, 05:18 PM
  #34  
39RN
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Originally Posted by Luisvm
Is this TSB/ TSIB covered under the standard 48 mos./ 50k warranty?
I am the second owner and it was covered under the standard warranty. CPO at 22k miles when replaced. Not sure if a TSB automatically gets it replaced but the warranty should... May depend on the level of service from your dealer.
Old 05-25-16, 06:15 PM
  #35  
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Originally Posted by 39RN
I am the second owner and it was covered under the standard warranty. CPO at 22k miles when replaced. Not sure if a TSB automatically gets it replaced but the warranty should... May depend on the level of service from your dealer.
Thanks for the information!
Old 05-02-17, 08:09 AM
  #36  
LexoticJ
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Where is the link for this TSB
Old 05-02-17, 08:55 AM
  #37  
Lveyolfe
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Originally Posted by FreshIS250
Where is the link for this TSB
Yes.. is there a actual link I can pull up for my dealer?
Old 05-02-17, 11:59 AM
  #38  
specONE
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Originally Posted by FreshIS250
Where is the link for this TSB
Originally Posted by Lveyolfe
Yes.. is there a actual link I can pull up for my dealer?
L-SB-0002-16 is the bulletin number.
If you tell this to your service writer they will now how to access the bulletin in the database they have access to.
Old 07-29-17, 03:41 PM
  #39  
alexkidd
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Does anyone know how to replace the screen themselves? I had my dealer do this swap and the Jackasses were careless and got goop and dust on the inside of the new screen cover. If it's not hard I want to ask them for a new cover and I will do it myself.
Old 02-13-18, 10:03 AM
  #40  
specONE
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Originally Posted by alexkidd
Does anyone know how to replace the screen themselves? I had my dealer do this swap and the Jackasses were careless and got goop and dust on the inside of the new screen cover. If it's not hard I want to ask them for a new cover and I will do it myself.
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Old 02-15-18, 03:37 PM
  #41  
minhael
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Originally Posted by treymoczy
Hi all,

New here to the forums-- just got a IS350 F Sport '14.

My father had this same car previously (though it was a '15), and I know his experienced this screen scratching as well. The used '14 I just picked up has a flawless screen...for now. I'd like to get a screen protector to prevent this issue from inevitably occurring in the future.

Anyone have any product recommendation for what screen protector product I could use for my IS350?? I appreciate any and all help.
I am using this one below. Working as expected.

https://www.ebay.ca/itm/Tuff-Protect...pTjIw-&vxp=mtr
Old 08-14-18, 08:36 AM
  #42  
HewittTech
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*Deleted my last post where the picture inserted posted as code.

Last edited by HewittTech; 08-30-18 at 06:12 AM.
Old 08-29-18, 01:39 PM
  #43  
EvilJoker
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The IS350 I just bought, had this issue. I cleaned all the remaining crap off the screen and cut out an ipad antiglare screen cover (iHome brand) to fit (barely) it actually looked really good, it was just too small. I decided to order a bigger protector. I order the Supershieldz iPad pro anti-glare screen covers. I cut it out to fit (1 piece actually makes 2). Absolutely no glare but it blurs out the screen too much. Gonna try a different brand and post results. Maybe try and find the iHome ones for iPad pro.
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