Originally Posted by nvbirdman
The phone in my '14 IS350 disconnects from the car each time the ignition is turned off and the dealer ordered the part to fix it. The part doesn't just involve the phone, but also the radio, CD player, and the navigation system.
I have been waiting more than a month.
If Lexus can't supply parts when the car is new, how hard will it be when the car is ten or fifteen years old?
There are chronic problems with the nav/radio in the 2014 3IS and I'd be surprised if this isn't related. The problems I've experienced have affected many on this forum and Lexus corporate won't even acknowledge the problem. Worse, there's no apparent fix. I've lived with my issue for six months (on my second nav/radio) and the problem persists. I'm not surprised that Lexus hasn't figured out their parts pipeline.
This is my first Lexus, and given their glowing reputation, I expected more. I resent Lexus for "beta testing" with their nav/radio on paying customers then taking a vow of silence when their product is faulty.