Status Updates of Orders
08-21-13, 04:24 PM
#46
Driver
Join Date: Jun 2013
Location: NV
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Well, I received an update for the first time yesterday on my order. Production September with October delivery. This is torture. It will be 5 months for the vehicle since the order was placed in May. I am getting a real sour taste in my mouth over this being that others have ordered and are actually receiving cars either on time or early.
I have demanded a detailed explanation as to what is the cause of the delay. To me this is unacceptable and I am ready to pull my order and tell Lexus to shove their car up their production line. (I really will not pull the order as I do want the vehicle) I am just extremely frustrated that it took three months just to get an update to say two more months.
I have never seen a worse company for orders of cars.
I have demanded a detailed explanation as to what is the cause of the delay. To me this is unacceptable and I am ready to pull my order and tell Lexus to shove their car up their production line. (I really will not pull the order as I do want the vehicle) I am just extremely frustrated that it took three months just to get an update to say two more months.
I have never seen a worse company for orders of cars.
08-22-13, 04:38 AM
#47
Lead Lap
Thread Starter
I received an email from my dealer after they hounded their Lexus rep for information. This was no easy task on their part. Lexus is not forthcoming with information in the slightest. Now I see why. They build your car when they feel like it and it fits into a certain run of vehicles.
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