Dealership wanted to charge me 12 dollars for a new battery!
#1
Dealership wanted to charge me 12 dollars for a new battery!
A KEY FOB BATTERY!...what kind of nonsense is that? i was like "bro, the battery died in 6 months, what kind of products are you selling"? and he says, "it was probably a faulty battery, it doesn't happen often". then i say "uh are you kidding me, if it is faulty then you need to replace it for free". he then says, "no i can't do that--batteries last different periods of time, but it only costs $12 to replace". i literally said. "is that the type of business you run? this is the last car i buy from you guys, and my family has been with lexus for for over 15 years". i stormed out, and no one followed me out, but i had a backup plan in case they wouldnt hook it up for free. i drive two blocks down ventura blvd from Vista Lexus to BATTERY WORLD! CR1632 $2.00, ef Vista Lexus.
#3
Lead Lap
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Yeah you prolly just screwed yourself out of an iffy warranty repair at the dealer.
Congrats.
My is350 is 3 weeks old new and the battery is weak. I bought a new one without raising a stink at the dealer.
Congrats.
My is350 is 3 weeks old new and the battery is weak. I bought a new one without raising a stink at the dealer.
Last edited by s6 4rings; 07-11-07 at 06:55 PM.
#4
Lexus Champion
Huh... Im actually surprised it wasnt more... Why did you take it to them in the first place? I wouldnt even have wasted my time. Use your other one and order like 20 of them off ebay for 7 bucks or whatever.
Last edited by PhilipMSPT; 07-11-07 at 06:59 PM. Reason: No eBay links, please...
#6
haha, who doesnt like saving money. i dunno, i never have anything to do during summer and i remembered that i need a new battery. i called this place called battery world and they said they have it in stock for 2 bucks. but after reading that many people got them for free from dealerships i thought why not make a stop at the dealership and try my luck, it's only 2 blocks from the battery place...went there and got charged 6x the price. and walked after talking to the dude. if it sounds like i lost my cool i really didn't, i was just trying to be persuasive.
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#9
Thats how much my local dealership charged me. If it was only 2 bucks at the Battery World why didn't you just go there in the first place. Anything at Lexus isnt going to be cheap.
#10
Lexus Champion
I just replaced the battery in my key fob a few weeks ago and I got it from my local dealer for $4. They even installed it for me. I went looking for this battery at Radio Shack and Walgreens, etc, but apparently it's one that most places don't carry.
#12
i would call that a bit of an over-reaction. i'm sure the guy at the dealership was really trying to scam you to become rich by charging 12 bucks for a battery. If he told me it would cost 12 bucks i would just tell him thanks for the help (even if he wasn't that helpful) and go to battery world.
#13
Man that's tough...I have to agree that the dealership should have just taken care of it. I am of the mind set that if I just bought my car and the battery died in within a few months I would be disapointed...though not enought to squable over twelve dollars and give up the car.
#14
I've heard the price varies from one to another.
Last time the cheapest I heard was $5. Anyway, try DIY it, but they prolly charge you more if you need the fob to be reprogrammed.
$12, just think you tip it to the poor.
Last time the cheapest I heard was $5. Anyway, try DIY it, but they prolly charge you more if you need the fob to be reprogrammed.
$12, just think you tip it to the poor.
#15
Lexus Test Driver
iTrader: (1)
I wouldn't have made a stink at the dealership, but there is no way I would waste money and pay $12 for a known $2 part you can get anywhere. I wonder why the dealership said it was a defective battery if they had no intention of replacing it? I mean, I know batteries last different for different people, but it the dealership admits the starter battery is defective they usually replace it for free within the warranty period. I see no differernt with the FOB battery if as the OP claims they suspect it was defective.