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My Dashboard is Cracking

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Old 07-29-14, 01:07 PM   #121
msmmiami
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Default Class Action

Just joined to learn how to replace a sun visor and ran across this thread. A law firm in S. Florida has filed a class action about this. I had the problem with my RX330. Dealer was great and "donated" the labor but Lexus Corporate wouldn't do likewise on the dash. Not a big fan of class actions but I gave up trying on my own. If interested, http://www.ferrarolaw.com (I am not affiliated with the firm nor am I an attorney).
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Old 07-31-14, 10:49 PM   #122
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This is terrible, never have any problem like this on any of my 97LX, 08IS and 08RX. Finger crossed!! Lexus should take care of this defect.
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Old 08-04-14, 03:20 AM   #123
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Glad to hear of class action. My dealership was wonderful and did not charge labor. When I contacted Lexus on the dash cost they did not care one bit.
My facts 2003 , 55,000miles, garage keep always, every maintenance done on time. I have also owned 4 other GX's. They did not care and actually a little snippy about it.
I will be contacting law firm today.

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Old 08-14-14, 02:59 PM   #124
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Exclamation Dashboard rx330 lawsuit

the actual website

http://www.miamiherald.com/2014/07/2...s-trouble.html

forward this information to people you know who are affected by this problem.
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Old 12-31-14, 05:01 PM   #125
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I contacted my dealer today and they are replacing my dash.....no charge to me!!

Service manager stated that Lexus is seeking replacement from the manufacturer of the dashes.
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Old 01-01-15, 08:44 AM   #126
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Quote:
Originally Posted by Tact View Post
I contacted my dealer today and they are replacing my dash.....no charge to me!!

Service manager stated that Lexus is seeking replacement from the manufacturer of the dashes.
What year and model Lexus do you have? Not sure they would do that for me as I have a 2004 GX470 that the dash is cracking on.
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Old 01-01-15, 08:52 AM   #127
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Quote:
Originally Posted by SmittysGX View Post
What year and model Lexus do you have? Not sure they would do that for me as I have a 2004 GX470 that the dash is cracking on.
Same as you....2004.
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Old 01-22-15, 06:19 AM   #128
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http://www.clublexus.com/forums/gx-f...placement.html

got my recall letter yesterday ! read more if you like
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Old 01-22-15, 08:24 AM   #129
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Default Dash replaced by Lexus

I got my 2006 back yesterday with a new dash, replaced by Lexus at NO cost to me

Thank you Lexus!
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Old 02-11-15, 05:27 AM   #130
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My GX started to get cracks in the dashboard. Complained to the dealer, and although they were sympathetic, didn't really do much. But this week, got something in the mail from lexus advising me that they were going to cover these dashboard cracks under an extended warranty. Good work by those owners on this site and others banding together to make a difference. Thanks! And thanks to lexus for stepping up. Maybe I'll reconsider getting another lexus after all!!
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Old 02-11-15, 06:04 AM   #131
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Quote:
Originally Posted by Options2k View Post
I got my 2006 back yesterday with a new dash, replaced by Lexus at NO cost to me

Thank you Lexus!
i didnt read the whole thread, did anyone get a Toyota notice for this problem? i did, said something like extended warranty for cracked or melting dashboards. i dont have the problem.

site mod, maybe merge this with the "Warranty Enhancement - Cracked Dash Replacement!" thread ??
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Old 02-25-15, 04:29 PM   #132
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got the letter! I do not have the issue of a cracked dash, but its good to see Lexus step and cover the problem. Good til May of 2017
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Old 02-25-15, 05:33 PM   #133
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The Lexus dealership here in Colorado Springs says they will replace mine in May when they get the parts. Apparently, this one will take a while.
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Old 03-09-15, 10:14 AM   #134
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I just received the letter from Lexus, giving me a free extended warranty and telling me to come in for a warranty replacement of my dash. It has one long crack starting over the GPS screen, going completely over the upraised dashboard and going to the driver door.

Have any of you received this letter and also have large cracks on their dash?

I received the warranty letter last week, March, 2015.
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Old 03-10-15, 07:51 AM   #135
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I have also received mine. About 2 weeks ago. Also got one for my wife's 2008 RX350.

My 2006 GX has a hairline crack about 4 inches long near the front center speaker. Will be setting up an appointment soon with dealer.

Will let you know how it goes

BTW-no cracks on wife's RX
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Old 03-10-15, 07:51 AM
 
 
 
 
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2005, 2007, 470, board, crack, cracked, cracking, cracks, dash, dashboard, dashboards, gx, gx470, is250, is350, lexus, mark, problems, rx330, toyota

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