GX - 1st Gen (2004-2009) Discussion topics related to the 2003 -2009 GX470 models

My Dashboard is Cracking

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Old 03-15-15, 05:56 PM
  #136  
schteve
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MY 2006 GX is cracked all the way across on driver's side. Received the letter also, waiting on a call to bring it in for repair!
Old 03-15-15, 10:59 PM
  #137  
thekhmer
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i bought my 06 gx cpo like 2 years ago..and im assuming they replaced the dash and whatever panels they needed to, because I have no cracks what so ever and I got a letter in the mail stating they have extended the warranty on the repairs made from lexus corporate
Old 03-21-15, 09:25 PM
  #138  
Hornfanfor
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Default Dashboard Cracking

Originally Posted by ROK
Don't stress urself out bud. Worst case is u replace the dash. Same issue with 4runners.
The dashboard cracks are now going to be repaired under warranty!!! Call your LEXUS dealer
Old 04-13-15, 09:44 AM
  #139  
ShakMan
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Has anyone got their dashboard replaced under this warranty?
Old 04-13-15, 10:37 AM
  #140  
Ali SC3
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I am going to take it in after the mayham has started so I dont have to wait forever.
I haven't got a letter since I just got mine recently, and it has a bunch of miles, but I plan to go in there and not leave without a new dash =)
Old 04-13-15, 03:11 PM
  #141  
ShakMan
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Originally Posted by Ali SC3
I am going to take it in after the mayham has started so I dont have to wait forever.
I haven't got a letter since I just got mine recently, and it has a bunch of miles, but I plan to go in there and not leave without a new dash =)
Yes, I was told that there was going to be a 2nd letter and there was 'none' in the system to order from (at least from the dealer here in N-CAL)

So I am waiting to get mine replaced but nothing official since the first warranty letter that I received.
Old 06-27-15, 10:41 AM
  #142  
bbrowncods
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Just got back from the dealer today. Service said that Lexus is releasing one dash per color per week I signed up on his "list" and would get a letter in a few months.
Old 06-29-15, 03:10 AM
  #143  
nbeihl
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Originally Posted by ShakMan
Has anyone got their dashboard replaced under this warranty?
I sent my receipt in (from 2010) and they sent me a refund check in the mail. Good thing I keep good records!
Old 08-15-15, 03:40 AM
  #144  
SC3coupe
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In the market for used 04 or 05.. Is this a recall/repair eligible for any current GX owners? Clearly most of these are out of regular warranty by now.
Old 08-16-15, 12:04 PM
  #145  
chiph9
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They are extending the warranty for this part alone.
If your dash gets cracks, you are eligible for a replacement.
If you don't have cracks, no replacement (i.e. no preventative replacements).

Chip H.
Old 08-16-15, 05:49 PM
  #146  
Matsui
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Are 2009 covered under this recall?
Old 08-16-15, 06:43 PM
  #147  
SC3coupe
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I would like to know the year extension coverage
because most 04 or 05 will be out if they made it 10 years
Old 08-17-15, 06:28 AM
  #148  
chiph9
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If you haven't gotten a letter from Lexus about this, make sure you're registered as an owner:

http://drivers.lexus.com/lexusdrivers/home

Or stop by your local dealer and have a service advisor look up your VIN. If you already have cracks and are eligible for replacement, ask to be put on their list.

Chip H.
Old 08-18-15, 02:06 PM
  #149  
TRW
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Still no 2nd letter from Lexus. I received the 1st one way back at the beginning of the year which said the replacements would likely be ready in a few months. My dealer told me they thought they would be ready by spring (if I remember correctly).

Talked to my dealer several times and they seem to not have any idea. "Should be getting that 2nd letter any time now... " they say. They told me they can't replace the dashes until the 2nd letter comes out to customers.

What the hell is taking so long?

Last edited by TRW; 08-18-15 at 02:10 PM.
Old 08-20-15, 11:05 AM
  #150  
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guys, is it this screen?
Attached Thumbnails My Dashboard is Cracking-lexusdriver.jpg  


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