My Dashboard is Cracking
#138
Driver School Candidate
Join Date: Mar 2015
Location: Tx
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#141
So I am waiting to get mine replaced but nothing official since the first warranty letter that I received.
#143
#145
Pole Position
They are extending the warranty for this part alone.
If your dash gets cracks, you are eligible for a replacement.
If you don't have cracks, no replacement (i.e. no preventative replacements).
Chip H.
If your dash gets cracks, you are eligible for a replacement.
If you don't have cracks, no replacement (i.e. no preventative replacements).
Chip H.
#148
Pole Position
If you haven't gotten a letter from Lexus about this, make sure you're registered as an owner:
http://drivers.lexus.com/lexusdrivers/home
Or stop by your local dealer and have a service advisor look up your VIN. If you already have cracks and are eligible for replacement, ask to be put on their list.
Chip H.
http://drivers.lexus.com/lexusdrivers/home
Or stop by your local dealer and have a service advisor look up your VIN. If you already have cracks and are eligible for replacement, ask to be put on their list.
Chip H.
#149
Driver School Candidate
Join Date: Oct 2009
Location: IL
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Still no 2nd letter from Lexus. I received the 1st one way back at the beginning of the year which said the replacements would likely be ready in a few months. My dealer told me they thought they would be ready by spring (if I remember correctly).
Talked to my dealer several times and they seem to not have any idea. "Should be getting that 2nd letter any time now... " they say. They told me they can't replace the dashes until the 2nd letter comes out to customers.
What the hell is taking so long?
Talked to my dealer several times and they seem to not have any idea. "Should be getting that 2nd letter any time now... " they say. They told me they can't replace the dashes until the 2nd letter comes out to customers.
What the hell is taking so long?
Last edited by TRW; 08-18-15 at 02:10 PM.