Warranty Claim Help Needed
#1
Pit Crew
Thread Starter
Warranty Claim Help Needed
Since everyone on the forum is so great and helpful, I thought I'd ask you all for help with this one. I have a 2015 F-Sport RWD. I have a few items that I need to take my car into the dealership for:
1. Sunroof sticks on a warmer day
2. Leaky door - rear passenger
3. Headliner creaking - near sunroof on driver side
4. **5 Tech Service Bulletins (World Standard Auto Transmission Fluid, ATM Manual Stick Lever/Park Neutral Position Installation, Auto Transmission Replacement Precaution, Torque Converter Bolt Installation, Techstream ECU Flash Reprogramming Procedure)
5. Software update due to Lexus Enform App (Start/Stop issue, received email 4/21)
I wanted to ask if any of you have experienced other issues that I should have my dealership look at. I hate having to go in since the dealership is far from my work and home so I'd like to get everything taken care of at once. I haven't made my appointment yet, but I plan to make the appointment at Lexus Newport Beach soon. Thanks!
**Note: I know the TSBs are not necessarily things that need to get done, I just want them to look into it to see if anything is required based on the TSBs.
Also, I've checked the Lexus Recall site, Toyota TSB, recall.gov, etc.
1. Sunroof sticks on a warmer day
2. Leaky door - rear passenger
3. Headliner creaking - near sunroof on driver side
4. **5 Tech Service Bulletins (World Standard Auto Transmission Fluid, ATM Manual Stick Lever/Park Neutral Position Installation, Auto Transmission Replacement Precaution, Torque Converter Bolt Installation, Techstream ECU Flash Reprogramming Procedure)
5. Software update due to Lexus Enform App (Start/Stop issue, received email 4/21)
I wanted to ask if any of you have experienced other issues that I should have my dealership look at. I hate having to go in since the dealership is far from my work and home so I'd like to get everything taken care of at once. I haven't made my appointment yet, but I plan to make the appointment at Lexus Newport Beach soon. Thanks!
**Note: I know the TSBs are not necessarily things that need to get done, I just want them to look into it to see if anything is required based on the TSBs.
Also, I've checked the Lexus Recall site, Toyota TSB, recall.gov, etc.
#3
Pit Crew
Thread Starter
#4
Lexus Test Driver
Get them all done at once. It may take several days so book ur loaner car ahead of time.
I would stay away from headliner fixes unless it's leaking water cause they may do more damage than good when removing it and u may end up with creases and scratches on the surrounding area.
I would stay away from headliner fixes unless it's leaking water cause they may do more damage than good when removing it and u may end up with creases and scratches on the surrounding area.
#5
Pit Crew
Thread Starter
I would stay away from headliner fixes unless it's leaking water cause they may do more damage than good when removing it.
#6
What's the one about the World Standard Auto Transmission Fluid? I am wondering when might be the best time to have mine changed and where would be the best place to have it done?
#7
Pit Crew
Thread Starter
This one is from 2011 but it's been updated to include the 2015 GS350 as well. Like I said, I don't know if anything actually needs to be done, but I'll talk to them about it to see what it's for. Whatever info I get on these TSBs, I'll report back.
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#9
Since everyone on the forum is so great and helpful, I thought I'd ask you all for help with this one. I have a 2015 F-Sport RWD. I have a few items that I need to take my car into the dealership for:
1. Sunroof sticks on a warmer day
2. Leaky door - rear passenger
3. Headliner creaking - near sunroof on driver side
4. **5 Tech Service Bulletins (World Standard Auto Transmission Fluid, ATM Manual Stick Lever/Park Neutral Position Installation, Auto Transmission Replacement Precaution, Torque Converter Bolt Installation, Techstream ECU Flash Reprogramming Procedure)
5. Software update due to Lexus Enform App (Start/Stop issue, received email 4/21)
I wanted to ask if any of you have experienced other issues that I should have my dealership look at. I hate having to go in since the dealership is far from my work and home so I'd like to get everything taken care of at once. I haven't made my appointment yet, but I plan to make the appointment at Lexus Newport Beach soon. Thanks!
**Note: I know the TSBs are not necessarily things that need to get done, I just want them to look into it to see if anything is required based on
1. Sunroof sticks on a warmer day
2. Leaky door - rear passenger
3. Headliner creaking - near sunroof on driver side
4. **5 Tech Service Bulletins (World Standard Auto Transmission Fluid, ATM Manual Stick Lever/Park Neutral Position Installation, Auto Transmission Replacement Precaution, Torque Converter Bolt Installation, Techstream ECU Flash Reprogramming Procedure)
5. Software update due to Lexus Enform App (Start/Stop issue, received email 4/21)
I wanted to ask if any of you have experienced other issues that I should have my dealership look at. I hate having to go in since the dealership is far from my work and home so I'd like to get everything taken care of at once. I haven't made my appointment yet, but I plan to make the appointment at Lexus Newport Beach soon. Thanks!
**Note: I know the TSBs are not necessarily things that need to get done, I just want them to look into it to see if anything is required based on
#10
Lexus Champion
I got an email earlier this week stating to take the car in for an update, even if you're not experiencing error messages for Enform Remote Start. My car has been at the dealer getting other stuff taken care of, so I'm having them look into the update. Doesn't seem like they know right now.
#11
Pit Crew
Thread Starter
I got an email earlier this week stating to take the car in for an update, even if you're not experiencing error messages for Enform Remote Start. My car has been at the dealer getting other stuff taken care of, so I'm having them look into the update. Doesn't seem like they know right now.
#12
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3. Headliner creaking - near sunroof on driver side
I've been hearing this same noise every so often too and have been wanting to take it in to service as well. Let us know what they tell you.
I've been hearing this same noise every so often too and have been wanting to take it in to service as well. Let us know what they tell you.
#13
Pit Crew
iTrader: (4)
Since everyone on the forum is so great and helpful, I thought I'd ask you all for help with this one. I have a 2015 F-Sport RWD. I have a few items that I need to take my car into the dealership for:
1. Sunroof sticks on a warmer day
2. Leaky door - rear passenger
3. Headliner creaking - near sunroof on driver side
4. **5 Tech Service Bulletins (World Standard Auto Transmission Fluid, ATM Manual Stick Lever/Park Neutral Position Installation, Auto Transmission Replacement Precaution, Torque Converter Bolt Installation, Techstream ECU Flash Reprogramming Procedure)
5. Software update due to Lexus Enform App (Start/Stop issue, received email 4/21)
I wanted to ask if any of you have experienced other issues that I should have my dealership look at. I hate having to go in since the dealership is far from my work and home so I'd like to get everything taken care of at once. I haven't made my appointment yet, but I plan to make the appointment at Lexus Newport Beach soon. Thanks!
**Note: I know the TSBs are not necessarily things that need to get done, I just want them to look into it to see if anything is required based on the TSBs.
Also, I've checked the Lexus Recall site, Toyota TSB, recall.gov, etc.
1. Sunroof sticks on a warmer day
2. Leaky door - rear passenger
3. Headliner creaking - near sunroof on driver side
4. **5 Tech Service Bulletins (World Standard Auto Transmission Fluid, ATM Manual Stick Lever/Park Neutral Position Installation, Auto Transmission Replacement Precaution, Torque Converter Bolt Installation, Techstream ECU Flash Reprogramming Procedure)
5. Software update due to Lexus Enform App (Start/Stop issue, received email 4/21)
I wanted to ask if any of you have experienced other issues that I should have my dealership look at. I hate having to go in since the dealership is far from my work and home so I'd like to get everything taken care of at once. I haven't made my appointment yet, but I plan to make the appointment at Lexus Newport Beach soon. Thanks!
**Note: I know the TSBs are not necessarily things that need to get done, I just want them to look into it to see if anything is required based on the TSBs.
Also, I've checked the Lexus Recall site, Toyota TSB, recall.gov, etc.
#14
Lexus Champion
If they can't replicate the problems or you don't have video of it, then be prepared for them to not address certain problems/complaints, unless there is a TSB.
Since you have a 2015, I don't think your car will fall into the range that require those TSBs. Here's a good link to check for recalls and service bulletins that apply to your car.
http://www.toyota.com/recall
Since you have a 2015, I don't think your car will fall into the range that require those TSBs. Here's a good link to check for recalls and service bulletins that apply to your car.
http://www.toyota.com/recall
#15
Pit Crew
Thread Starter
It's at the door sill rear passenger side:
This is the front passenger door sill:
I have photos of the other two doors and they look exactly like the front passenger. Somehow, water made it all the way to the door sill. I was washing the car at home when I noticed this.
This is the front passenger door sill:
I have photos of the other two doors and they look exactly like the front passenger. Somehow, water made it all the way to the door sill. I was washing the car at home when I noticed this.