Lexus Westminster part service ...very bad....
#1
Driver School Candidate
Thread Starter
Lexus Westminster part service ...very bad....
I went to Lexus Westminster Part dept few days ago for buying the brake component of my GS350, and I got very bad experience of customer service from the part services manager. .I was very upset of the way that he treat customer. And I will never return to that dealer. again.
Last edited by trinhchau; 03-29-16 at 04:30 PM.
#2
Thanks for the heads up and I hope everyone in the forum takes heed. Also, did you go to their website and leave a comment on their lack of customer service? I know every time I visit a dealership I leave a comment to the GM.
#4
Driver School Candidate
Do you mind sharing what exactly happened?
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#12
Lead Lap
I've dealt with Westminster Lexus parts before and it's always been fine.
Without more info and given the post count of OP I lean toward him being the cause of his bad experience.
Without more info and given the post count of OP I lean toward him being the cause of his bad experience.
#14
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I've never had any problems with Westminster Lexus parts dept. Always do the best or go out of the way to help.
Please explain more in detail like mentioned earlier.
What we're you trying to specifically buy?
I think Newport Lexus is the worst in my opinion!
Please explain more in detail like mentioned earlier.
What we're you trying to specifically buy?
I think Newport Lexus is the worst in my opinion!
#15
Pole Position
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I would definitely like some details. I've always gotten great service there. They even had a club Lexus discount. I usually got help from Kerry but I don't think he is there anymore. I want to say the other counter guy was either John or Carlos but I ran into other club Lexus members buying parts as well.