Southbay lexus
#1
Driver School Candidate
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Join Date: Jan 2007
Location: CA
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Southbay lexus
Anyone service their GS at Southbay Lexus? Any thoughts or opinions? I need to get my 1st oil change done but would like to go somewhere that handles the car w/ care. Don't want my car to get messed up. Is Longo Lexus better? Open to any suggestions. Thx.
#2
Driver School Candidate
Highly recommend. All my service is done there. best prices for service and parts in all of LA. Drew is great. Mechanics very friendly and will talk to you.
Longo isn't cheapest and feels like getting work done at Walmart.
Longo isn't cheapest and feels like getting work done at Walmart.
#4
Pole Position
I called once to schedule a repair and they didn't have any loaners available until a week ahead. With Jim Faulk I was able to make an appointment the day before and was still given a loaner.
#5
Racer
iTrader: (15)
He's member here with his own 2IS and their service center is in a completely different building a block away from their sales dealership.
I like that because you get no sales pitch while waiting and it gives a more dedicated feel
#7
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Join Date: May 2012
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I think they are ok but not perfect. When I do the TSB for the rear trunk opening, they probably reuse some of the broken retainers so I have to ask them to replace them the next time I bring in for service. No biggie, but it is the little things...
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#8
Jim Falk is horrible. People take their cars there just to say they go to Beverly Hills Lexus. Jim Falk knows this and is normally higher than say Santa Monica or South Bay. My grandparents live in BH and take their Lexus' to Santa Monica. They avoid all BH dealerships due to the "prestige" people think they get by going to them.
#9
Pole Position
iTrader: (1)
South Bay has always been good to my family. My mom and dad have bought and serviced numerous Lexus' from them over the years.
Jim Falk is horrible. People take their cars there just to say they go to Beverly Hills Lexus. Jim Falk knows this and is normally higher than say Santa Monica or South Bay. My grandparents live in BH and take their Lexus' to Santa Monica. They avoid all BH dealerships due to the "prestige" people think they get by going to them.
Jim Falk is horrible. People take their cars there just to say they go to Beverly Hills Lexus. Jim Falk knows this and is normally higher than say Santa Monica or South Bay. My grandparents live in BH and take their Lexus' to Santa Monica. They avoid all BH dealerships due to the "prestige" people think they get by going to them.
#10
Driver School Candidate
Can you recommend a service mgr at Southbay? is it easy to get a loaner from Southbay? I live close to Longo but work near Southbay. So I have both options.
#13
Driver School Candidate
I guess Pete Phat is the go-to-guy for Lexus Service. But its about 20-30 minutes from my home, any recommendation for Longo lexus Service Manager?
#15
Driver School Candidate
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