Longo Lexus service dept any good?
#64
Wow, lexus employees are on the boards too... I live in the same city as longo lexus and I always see their loaners. They're nice. Do they do give a hard time with modified lexus?
#68
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My service advisor is Melinda Stevenson she is awesome great customer service... Longo Lexus services my car but unfortunately each time I take it for my clutch cylinder noise they are not able to detected it also this Saturday I took my car in because it seems that my battery might be going out and the a gentlemen at the service drive said they weren't able to put me in a loaner to let my car sit over the weekend so they could get it checked out Monday morning and there were a couple of loaners on the side he said they didn't have and couldn't get me into a loaner but nonetheless I would be taking my car tomorrow.
#69
Lexus Fanatic
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My service advisor is Melinda Stevenson she is awesome great customer service... Longo Lexus services my car but unfortunately each time I take it for my clutch cylinder noise they are not able to detected it also this Saturday I took my car in because it seems that my battery might be going out and the a gentlemen at the service drive said they weren't able to put me in a loaner to let my car sit over the weekend so they could get it checked out Monday morning and there were a couple of loaners on the side he said they didn't have and couldn't get me into a loaner but nonetheless I would be taking my car tomorrow.
#70
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Yes I agree with you last time I didn't have an appointment and they still were able to get me in a loaner but I am not really tripping about that but I am on my way to Longo see if they can swap my battery it is under 84 month warranty lets see what they are able to do.
#71
Lexus Fanatic
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Yes I agree with you last time I didn't have an appointment and they still were able to get me in a loaner but I am not really tripping about that but I am on my way to Longo see if they can swap my battery it is under 84 month warranty lets see what they are able to do.
#72
Lexus Connoisseur
My service advisor is Melinda Stevenson she is awesome great customer service... Longo Lexus services my car but unfortunately each time I take it for my clutch cylinder noise they are not able to detected it also this Saturday I took my car in because it seems that my battery might be going out and the a gentlemen at the service drive said they weren't able to put me in a loaner to let my car sit over the weekend so they could get it checked out Monday morning and there were a couple of loaners on the side he said they didn't have and couldn't get me into a loaner but nonetheless I would be taking my car tomorrow.
How many miles are on your IS300? Seems like you're already way past your factory bumper to bumper and powertrain warranties.
#75
Lexus Connoisseur