Clunk Fix with new TSB
I keep mine one up from top comfort setting now, so I hope this doesn't spoil the ride. OTOH, the clunk is actually getting annoying and somewhat scary while driving as I am never sure what is going on back there.
Sam
To date, I have NOT heard of anyone having a Break-Down due to the clunks.
~ Cap
Agreed, and no one will ever break down due to it. It's just annoying to some people.
I had it done last week, and so far the drivetrain feels buttery smooth.
I made an appointment with Prestige Lexus in NJ. They said it takes about 3 hours to do the repair. While its there, I might as well get the first free service done even though I already changed the oil and filter myself. They also said they would give me a loaner car, but I might just hang around till its done.
Has anyone had the repair done at Prestige Lexus? Or any repairs/service done there. If so,
how did everything go? Thanks
Last edited by BobsGX; Jul 16, 2006 at 03:16 PM.
But, when we asked to talk to the tech that worked on the car to ask about the rattle we wanted fixed, we learned that "Jose, the new guy" worked on our car
. He said the rattle that we reported from the wheelwell was actually the stuff in the door pockets so they just moved that stuff in to the glovebox. It definitely was NOT the stuff in the door pockets because I heard it from OUTSIDE of the car when closing the door
.They gave us a RX400h as the loaner so that was AWESOME
And... a few years ago when we brought a car in for bodywork, someone drove the car through a toll without paying and I got a ticket for that!
Otherwise, dealing with Prestige is fine.
Celebrating Lexus & Toyota from Around the Globe
But, when we asked to talk to the tech that worked on the car to ask about the rattle we wanted fixed, we learned that "Jose, the new guy" worked on our car
. He said the rattle that we reported from the wheelwell was actually the stuff in the door pockets so they just moved that stuff in to the glovebox. It definitely was NOT the stuff in the door pockets because I heard it from OUTSIDE of the car when closing the door
.They gave us a RX400h as the loaner so that was AWESOME
And... a few years ago when we brought a car in for bodywork, someone drove the car through a toll without paying and I got a ticket for that!
Otherwise, dealing with Prestige is fine.

I ask because I just dropped our GX off this afternoon for this repair and am wondering what I am in store for come Monday or any other day down the road.
p.s. my service advisor was so surprised that I knew what the problem was and that I knew there was a TSB on this problem. Apparently MUM is the word from them unless current owners come in and complain about this problem.
UNREAL
thx
dan
As to the question: does the repair last, only time will tell.
)
I ask because I just dropped our GX off this afternoon for this repair and am wondering what I am in store for come Monday or any other day down the road.
p.s. my service advisor was so surprised that I knew what the problem was and that I knew there was a TSB on this problem. Apparently MUM is the word from them unless current owners come in and complain about this problem.
UNREAL
thx
dan






