20" 3 piece forged wheel for $777 ?
04-29-04, 11:26 PM
#46
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Join Date: Apr 2004
Location: California
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Wow. I am glad you publicly admitted your company engineering problem. So again why cast the first store and criticize other wheel manufacture's engineering?
I though "TheFallan" is Vince. I do not resemble Vince but you are close. We are both Asians.
But I am stil curious. Why a wheel that was designed in 1997 and I am assuming produced since 1997 still shows up cracked in 2004?
Mr. Hayashi or Mr. ThreeBalls if you prefer. Peace bro.
I though "TheFallan" is Vince. I do not resemble Vince but you are close. We are both Asians.
But I am stil curious. Why a wheel that was designed in 1997 and I am assuming produced since 1997 still shows up cracked in 2004?
Mr. Hayashi or Mr. ThreeBalls if you prefer. Peace bro.
Originally posted by SoCalSC4
So, who exactly are you? Fongx... as in Vince?
HRE has never made this issue a secret. To be honest, I feel we have dealt with it in a very straightforward and professional manner. The early 547 wheels were all recalled and replaced at no charge. Due to some vehicles and wheels changing hands, there were a few customers we were not able to contact. However, every effort was made to get the newer version of the 547 into customers' hands as soon as possible. On many vehicles, the strength was not even an issue- they were replaced as a precaution.
When the 547 style wheel was designed in 1997 (back before many of the 'other' three-piece wheel manufacturers even existed), it was designed by a now ex-HRE draftsman who was hired by the original founder of HRE. He was a terrific draftsman and sort of a jack of all trades (out of necessity). Unfortunately, he was not a degreed Engineer and did not understand the subtleties of what fatigue does to a wheels' structure.
When the present owners of HRE took over in early 1998 the staff was given a significant overhaul. Included in this overhaul were the hiring of our current President, VP, Engineer, and myself. The entire 540 wheel line was analyzed and refined. The more recent releases of the 640 SUV series, 440R series, 840R series and Competition series are all a culmination of our knowledge and expertise of how to design great wheels.
Are you serious? Has there ever been a question about HRE's dedication to quality and customer satisfaction? You mention "cast the first stone..." HRE and I have never hidden behind anything. There have however been numerous complaints about how a few other wheel companies have handled a variety of customer issues- some seem to choose not to address it at all. Others actually do have dignity and integrity.
I am not sure how this turned into an attack on HRE (but I have my suspicions about an "agenda"). My presence on this board is because I am a Lexus enthusiast and a car guy. If I can share some knowledge and help educate others, I think that is a worthwhile, constructive, and positive way to conduct myself. Can you say the same? Do you even have the ***** to identify yourself?
Regards,
Bob Hale
Project Manager
HRE Performance Wheels
bobh@hrewheels.com
So, who exactly are you? Fongx... as in Vince?
HRE has never made this issue a secret. To be honest, I feel we have dealt with it in a very straightforward and professional manner. The early 547 wheels were all recalled and replaced at no charge. Due to some vehicles and wheels changing hands, there were a few customers we were not able to contact. However, every effort was made to get the newer version of the 547 into customers' hands as soon as possible. On many vehicles, the strength was not even an issue- they were replaced as a precaution.
When the 547 style wheel was designed in 1997 (back before many of the 'other' three-piece wheel manufacturers even existed), it was designed by a now ex-HRE draftsman who was hired by the original founder of HRE. He was a terrific draftsman and sort of a jack of all trades (out of necessity). Unfortunately, he was not a degreed Engineer and did not understand the subtleties of what fatigue does to a wheels' structure.
When the present owners of HRE took over in early 1998 the staff was given a significant overhaul. Included in this overhaul were the hiring of our current President, VP, Engineer, and myself. The entire 540 wheel line was analyzed and refined. The more recent releases of the 640 SUV series, 440R series, 840R series and Competition series are all a culmination of our knowledge and expertise of how to design great wheels.
Are you serious? Has there ever been a question about HRE's dedication to quality and customer satisfaction? You mention "cast the first stone..." HRE and I have never hidden behind anything. There have however been numerous complaints about how a few other wheel companies have handled a variety of customer issues- some seem to choose not to address it at all. Others actually do have dignity and integrity.
I am not sure how this turned into an attack on HRE (but I have my suspicions about an "agenda"). My presence on this board is because I am a Lexus enthusiast and a car guy. If I can share some knowledge and help educate others, I think that is a worthwhile, constructive, and positive way to conduct myself. Can you say the same? Do you even have the ***** to identify yourself?
Regards,
Bob Hale
Project Manager
HRE Performance Wheels
bobh@hrewheels.com
04-30-04, 12:36 AM
#47
Lexus Champion
why dont you just send me over the wheels ...i'll mount and balance them and we'll put slap them on and follow up with reviews. SIMPLE! (yet the most effective) We have alot of members in OC/LA area so wouldn't this seem most logical to gain business?
04-30-04, 06:03 AM
#48
Originally posted by Fongx
Wow. I am glad you publicly admitted your company engineering problem. So again why cast the first store and criticize other wheel manufacture's engineering?
I though "TheFallan" is Vince. I do not resemble Vince but you are close. We are both Asians.
But I am stil curious. Why a wheel that was designed in 1997 and I am assuming produced since 1997 still shows up cracked in 2004?
Mr. Hayashi or Mr. ThreeBalls if you prefer. Peace bro.
Wow. I am glad you publicly admitted your company engineering problem. So again why cast the first store and criticize other wheel manufacture's engineering?
I though "TheFallan" is Vince. I do not resemble Vince but you are close. We are both Asians.
But I am stil curious. Why a wheel that was designed in 1997 and I am assuming produced since 1997 still shows up cracked in 2004?
Mr. Hayashi or Mr. ThreeBalls if you prefer. Peace bro.
This guy again????
04-30-04, 10:38 AM
#50
Lexus Champion
Originally posted by Lonely Toothbrush
So iForged is no good???
So iForged is no good???
The wheels are great IMO as most will agree.
05-03-04, 07:45 PM
#55
Lexus Champion
I though "TheFallan" is Vince. I do not resemble Vince but you are close. We are both Asians.
You do still have me at a disadvantage, however- I don't know your name.
But I am stil curious. Why a wheel that was designed in 1997 and I am assuming produced since 1997 still shows up cracked in 2004?
While HRE has been making wheels since 1981, the real innovations have happened within the last five years or so.... we have the resources and the technology to set new standards for wheel manufacturing, and we are passionate about doing exactly that. I only posed the question to exemplify that there can be a 'learning curve' associated with the engineering and manufacturing of wheels. HRE now sets that curve.
Regards,
Bob Hale
Project Manager
HRE Performance Wheels
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