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Data-Crunching Is Coming to Help Your Boss Manage Your Time

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Data-Crunching Is Coming to Help Your Boss Manage Your Time

 
Old 09-12-15, 10:45 AM
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Default Data-Crunching Is Coming to Help Your Boss Manage Your Time

Read the full article here:

http://www.nytimes.com/2015/08/18/te...time.html?_r=0

Snippet:

“Done properly, it will increase engagement. Done in the wrong way, employees will feel pressured or micromanaged.”

Myrna Arias, a Southern California saleswoman for Intermex, a money-transfer company based in Miami, was required to download an app on her cellphone that tracked her whereabouts 24 hours a day, she claims in a lawsuit now pending in federal court. Ms. Arias’s suit quotes her manager as saying, perhaps jokingly, that he knew how fast she was driving at all times.

“Ms. Arias believed it was akin to wearing a felon’s ankle bracelet,” said her lawyer, Gail A. Glick. She deleted the app and was fired. Her suit, which accuses Intermex of invasion of privacy and wrongful termination, seeks $500,000 in lost wages. Neither Intermex nor its lawyers responded to requests for comment.
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Old 09-12-15, 05:06 PM
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That's one of the stupidest things I've heard of a company doing... They'll lose the suit and I hope the judge awards another $2.5M in punitive damages.
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Old 09-12-15, 05:18 PM
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I had a conversation with an AT&T service guy about a year ago. He complained about the hourly wage he makes and he has a GPS tracker on his truck. If he leaves a job too soon, AT&T knows this and gives him extra work so he will sit in his truck and get paid.
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Old 09-12-15, 05:28 PM
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Originally Posted by tecman View Post
I had a conversation with an AT&T service guy about a year ago. He complained about the hourly wage he makes and he has a GPS tracker on his truck. If he leaves a job too soon, AT&T knows this and gives him extra work so he will sit in his truck and get paid.
Soon enough they'll know if he's just 'sitting in his truck' too.
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Old 09-13-15, 05:50 AM
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They already have ways to know if you're just sitting in the truck at my local power company. Do the drivers just turn on the power take off so the gps thinks they are working and...just sit in the truck
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Old 09-13-15, 10:35 AM
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Originally Posted by tecman View Post
I had a conversation with an AT&T service guy about a year ago. He complained about the hourly wage he makes and he has a GPS tracker on his truck. If he leaves a job too soon, AT&T knows this and gives him extra work so he will sit in his truck and get paid.
Kinda similar to Sears/Kmart's appliance service technicians. When the job is entered into their mobile computer, they have a pre-calculated service interval. Punch in what parts were pulled for the model and he has a window. We'd been talking about his schedule because he showed up to my call 1:30 later than the recorded message stating he would be at X time.

Between my calls to the call center I surmised that: the data/call center can "efficiently" book services between destinations so if a call comes in between my location and his last, he'll be routed there. He told me that they continue to add stops and his day is filled.

I used to be able to BS with the UPS driver but now he barley says hi and then he has to go. I know they GPS the trucks and monitor moving-stopped times. That's how they can trace a delivery if the truck was at my driveway.
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Old 09-13-15, 01:23 PM
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Corporate micro management and monitoring is nothing new. Walmart apparently measures the length of bathroom breaks by tracking employee badge location.
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Old 09-13-15, 02:20 PM
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^ Funny thing about the UPS guy, he drove up and down the street at my work 5 times in two hours. So much for being "efficient" lol.

I hope that woman wins her lawsuit, that sounds like some real b.s. there. Company doesn't need to know where she's going or what she's doing on her own time.
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Old 09-23-15, 10:37 AM
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This stuff drives me crazy. We need to rethink the role and importance of a "manager" in the working world. Not saying it's unnecessary, but it's out of whack for sure.
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Old 09-23-15, 08:25 PM
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Originally Posted by Luxylex View Post
This stuff drives me crazy. We need to rethink the role and importance of a "manager" in the working world. Not saying it's unnecessary, but it's out of whack for sure.
the manager's role is and will continue to evolve, especially as computer do more 'automatic' micromanagement like disabling employee key access if they violate certain parameters of conduct or productivity. the computer can even send a text saying 'thanks for playing, your last check will be deposited on friday. good luck.'
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Old 09-24-15, 05:01 AM
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to play devils advocate, arent they told up front all of this (ie the tracking whether your a driver for a company or a lady like above with the app)?
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Old 09-26-15, 11:53 AM
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I had a friend in customer service in the banking industry and the supervisor would stomp around monitoring your efficiency eevn to the point of bathroom breaks. You HAD to sit in your cubicle and raise your hand to go ton the bathroom. Gah, I wouldn't work there.

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Old 09-29-15, 09:56 AM
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Companies look for successful college graduates to hire.

When you're in college nobody tells you when to do your work. You're on your own and you have to manage your own time. Learning this skill amid the myriad distractions offered by a college environment is what makes the difference between those who succeed and those who fail.

So why take people who have already proven that they can manage their own time and subject them to this? Then they'll act surprised when they become unhappy and sue.
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Old 10-04-15, 07:40 AM
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That's lame. It seems like we're applying technology to things ***** nilly at this point just to do it.
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Old 10-04-15, 08:40 AM
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between cybersecurity issues, shareholder demands, and competition, companies have no choice but to scrutinize/monitor employee activity/productivity.

management doesn't have to actually look at details, automated systems can do the work, identifying 'issues' when they arise.

natman, as for college, we all know that wasn't "reality" anyway.
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