Transmission is history
12-16-18, 11:55 AM
#1
Driver School Candidate
Thread Starter
Transmission is history
Hey guys,
So I bought a used 15 RCF w/ 25k miles on it about a year and a half ago from an Acura dealership. Turns out the previous owner had some after market component in it that I was not aware of, and now my transmission is done because of it. That Acura dealership shut down due to the owner filing for bankruptcy. The Lexus dealership denied my warranty claim due to the after market part and now they are asking $12k to replace it. Anyone in the DFW area know the cheapest solution for this? If anyone could help I'd appreciate it!
So I bought a used 15 RCF w/ 25k miles on it about a year and a half ago from an Acura dealership. Turns out the previous owner had some after market component in it that I was not aware of, and now my transmission is done because of it. That Acura dealership shut down due to the owner filing for bankruptcy. The Lexus dealership denied my warranty claim due to the after market part and now they are asking $12k to replace it. Anyone in the DFW area know the cheapest solution for this? If anyone could help I'd appreciate it!
12-16-18, 12:11 PM
#3
Driver School Candidate
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12-16-18, 12:22 PM
#4
12-16-18, 12:43 PM
#6
Driver School Candidate
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Ok. They’ll be open tomorrow I’ll get more info on it and post it. Thanks
12-16-18, 01:04 PM
#7
Lexus Test Driver
Yeah, you need full details on what the aftermarket part was in writing. Your car still is under powertrain warranty so Lexus should be covering it unless they can prove the aftermarket directly resulted in the transmission failing.
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john341 (12-16-18)
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12-16-18, 01:12 PM
#8
That sucks. I wish you luck.
I would ask to speak to the service manager tomorrow morning. Explain the situation that you bought it used and you did not install the part or modification, or were even aware of it, and if he could call and see if Lexus could make an exception and repair the transmission.
I am also very interested in what modification would cause a transmission failure.
I would ask to speak to the service manager tomorrow morning. Explain the situation that you bought it used and you did not install the part or modification, or were even aware of it, and if he could call and see if Lexus could make an exception and repair the transmission.
I am also very interested in what modification would cause a transmission failure.
Last edited by CAHWY128; 12-16-18 at 01:21 PM.
12-16-18, 01:28 PM
#9
Driver School Candidate
Thread Starter
Ok yeah I’ll call them first thing in the morning. I thought it was weird that they gave me no explanation of what it was either. It’s also weird that I’ve driven the car over 15k miles with it on and it hasn’t it been an issue until now. They gave me 2 options of $380 to take the part out and then file warranty or $180 to unplug it and then do the claim. Service tech said from the beginning that they probably won’t do anything and either option wouldn’t make a difference. I took the $180 option and no luck. I do remember seeing this button on the left of the steering wheel that lit up different colors when pressed but I never got around to getting it checked out. I bet that’s what it is. I’ll for sure post more info on it soon as I can.
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finny76 (12-16-18)
12-16-18, 02:12 PM
#11
Driver School Candidate
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I’ll try this if I don’t get any luck with the dealership. Thanks man
12-16-18, 03:17 PM
#12
Ok yeah I’ll call them first thing in the morning. I thought it was weird that they gave me no explanation of what it was either. It’s also weird that I’ve driven the car over 15k miles with it on and it hasn’t it been an issue until now. They gave me 2 options of $380 to take the part out and then file warranty or $180 to unplug it and then do the claim. Service tech said from the beginning that they probably won’t do anything and either option wouldn’t make a difference. I took the $180 option and no luck. I do remember seeing this button on the left of the steering wheel that lit up different colors when pressed but I never got around to getting it checked out. I bet that’s what it is. I’ll for sure post more info on it soon as I can.
Do you have a picture of the button?
12-16-18, 04:16 PM
#13
Lexus Champion
12-16-18, 04:28 PM
#14
Driver School Candidate
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Last edited by moe96; 12-16-18 at 04:33 PM.
12-16-18, 04:34 PM
#15
Driver School Candidate
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