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I'm in the Naples area right now and I have a nail in my tire. I've been to a few tire shops and finally to the Lexus dealership.
I'm sitting at the Lexus dealership right now and they don't want to risk damaging my rims either. They are going to plug it for free and send me on my way.
I'm in Naples during the week and in Tampa on Sundays and early Mondays.
im in bonita springs and I took my RCF to a tire shop chain, w/ the same problem and they dropped my wheel lmao. I was so pissed. there is only a small scratch but dude wtf is with people nowadays.
I can't vouch for their work as I've only had a tire repaired there so far. But I didn't see any damage to my rim after they were done. I had to wipe off some grease they used though. They did remove some of the paint on my lugs though. Probably from the impact gun (I installed them myself by hand and used a torque wrench). But I can't really complain about that. They are nuts after all...
I was in and out in about 25 minutes with no appointment.
I just discovered that they overtorqued my lugs nuts. They are custom lugs that require an adapter. The reason why the paint was messed up is because they used an impact gun set at over 150 lbs/ft and the adapter was slipping on the lug due to the excess torque. I can't even remove the lugs since the adapter slips when trying to remove them. I used a torque wrench when trying to remove them and it climbs to 150 lbs/ft on the gauge before the adapter slips.
I will be taking it back to them and they will set my lugs to the proper torque. I'm betting they will be replacing my lugs as I don't see how they can remove them without ruining them...
I even told them 76 lbs/ft before they started and the guy replied, "They know what they're doing." Obviously they have no friggin clue what they are doing...
Cooler heads prevailed. I got them off so I don't have to go back there. I used vice grips on the adapter over 2 of the 6 drive keys inside the adapter and it kept the adapter from deforming and slipping while loosening the lugs. It still makes me mad though...
^^^^Just a heads up with my experience. For the past few years I have used Discount Tire with GREAT success. I always try to have a rapport with an Assistant Manager, not the manager but an assistant. They have more hands on clout. I have made it abundantly clear that ABSOLUTLY NO IMPACT wrenches are to used on my wheels, EVER. How do I know they honor my wishes, I STAND there and watch them.
Believe it or not, I get treated with respect and get great pricing. Might help that we have three vehicles and I send lots of folks there.
Great Minds Think Like...Except My Person...Prefers Me To...Drop Off And Up My Wheels...And I Mount Them Myself...At Home Or At The Shop...Therefore It's All Hand Tighten...Then Torqued To Specs On My End With No "F" Up Lug "N"....
Off To The Rack For Alignment...
Originally Posted by flowrider
^^^^Just a heads up with my experience. For the past few years I have used Discount Tire with GREAT success. I always try to have a rapport with an Assistant Manager, not the manager but an assistant. They have more hands on clout. I have made it abundantly clear that ABSOLUTLY NO IMPACT wrenches are to used on my wheels, EVER. How do I know they honor my wishes, I STAND there and watch them.
Believe it or not, I get treated with respect and get great pricing. Might help that we have three vehicles and I send lots of folks there.
10-16-17, 09:39 AM
Where to get tire service for Volks in South FL?
