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-   -   It's been fun, but I'm leaving.... (https://www.clublexus.com/forums/rx-5th-gen-2023-present/1047151-its-been-fun-but-im-leaving.html)

mrfixitri Dec 22, 2025 10:08 AM

It's been fun, but I'm leaving....
 
Last week Lexus repurchased my 2024 RXh 350 Premium+ cuz it was a lemon. I really was sorry to see it go because it was a fun car to take on cross country road trips. But the endless problems that the dealership (with assistance directly from Lexus as well) couldn't fix. It concerned the Infotainment center, specifically the Nav system. It would drop connections, completely blackout and the screen image would 'shake.' Never saw anything like it, said the dealer. Oh well.

It's been fun. I may end up going with another Lexus because despite my issues it still maintains the highest reliability factor. This time I'm thinking NX350h....🤔

Markfm Dec 22, 2025 12:02 PM

Best of luck with whatever vehicle you end up deciding on!

mikemu30 Dec 22, 2025 12:38 PM


Originally Posted by mrfixitri (Post 12008741)
Last week Lexus repurchased my 2024 RXh 350 Premium+ cuz it was a lemon. I really was sorry to see it go because it was a fun car to take on cross country road trips. But the endless problems that the dealership (with assistance directly from Lexus as well) couldn't fix. It concerned the Infotainment center, specifically the Nav system. It would drop connections, completely blackout and the screen image would 'shake.' Never saw anything like it, said the dealer. Oh well.

It's been fun. I may end up going with another Lexus because despite my issues it still maintains the highest reliability factor. This time I'm thinking NX350h....🤔

Good luck - test drive the NX before you pull the trigger. The interior is much more confined than the RX.

lgb0250 Dec 22, 2025 02:38 PM


Originally Posted by mikemu30 (Post 12008823)
Good luck - test drive the NX before you pull the trigger. The interior is much more confined than the RX.

Exactly! Have bought many vehicles undriven over the years. Only one I was really disappointed in was my NX350h. Could not believe how claustrophobic the interior was and I’m not a big guy at 175 lbs.

mikemu30 Dec 22, 2025 04:48 PM


Originally Posted by lgb0250 (Post 12008877)
Exactly! Have bought many vehicles undriven over the years. Only one I was really disappointed in was my NX350h. Could not believe how claustrophobic the interior was and I’m not a big guy at 175 lbs.

Agree. We had a 17 RX. My wife thought she wanted to replace it with an NX. First five minutes on the test drive, she turned around and headed back to the dealer. She hated it. We ended up with another RX!

WellsB Dec 22, 2025 05:58 PM

I've spent an hour driving an NX350 and a couple hours in an NX350h. The only thing I liked about the NX was that it handled better than the RX. The RX just feels so much roomier and a nicer place to spend time.

KennyJohnson Dec 22, 2025 07:41 PM

Agree with all prior comments about the NX, which to me is also a bit too small even for me (157 pounds), and its run flat tires are a bit too noisy. The only advantage is its shorter frame, which is easier to find a parking spot in New York City.

wrinkle Dec 22, 2025 09:11 PM

I almost bought an NX450H+, as I thought I could get by and preferred the smaller size and better handling/connectedness. Switched at the last minute preferring the much lower cabin noise after test-driving the RX450H+ and also that the RX doesn't need the steering hand-holding for the ADAS to work. In a nutshell, I would have preferred the NX if it had the same handsfree ADAS and the low(er) cabin-noise as the RX - but these were deal-breakers for me in favor of the RX - even though the smaller size of the NX wasn't a factor for me.

Whichever you choose next, I'm glad Lexus is honoring a buyback without much hassle, given that you obviously got a lemon.

Hsv Dec 23, 2025 05:57 AM


Originally Posted by mikemu30 (Post 12008823)
Good luck - test drive the NX before you pull the trigger. The interior is much more confined than the RX.

This. I had a 2020 NX before the RX. I swear the design engineers had a quota - you had to hit your head on something at least once a week. The only car I ever hit the pull down grab handle while looking for blind spots. The NX is a much smaller feeling vehicle. My neighbor bought their daughters NX and later told me that I was correct in my assessment.

Sonny3621 Dec 23, 2025 06:03 AM

I had a 2025 NX 350h Luxury for 3K miles and then traded it for my current RX 350h Luxury. The RX is quieter and the interior is way nicer than the NX. No regrets.

budwom Dec 23, 2025 06:13 AM

Which is why I never buy navigation and special infotainment packages, bugs are not uncommon with them per Consumer Reports...I try to keep it simple and hope for the best...it's a jungle out there!

Grahaminat Jan 7, 2026 09:42 PM


Originally Posted by mrfixitri (Post 12008741)
Last week Lexus repurchased my 2024 RXh 350 Premium+ cuz it was a lemon. I really was sorry to see it go because it was a fun car to take on cross country road trips. But the endless problems that the dealership (with assistance directly from Lexus as well) couldn't fix. It concerned the Infotainment center, specifically the Nav system. It would drop connections, completely blackout and the screen image would 'shake.' Never saw anything like it, said the dealer. Oh well.

It's been fun. I may end up going with another Lexus because despite my issues it still maintains the highest reliability factor. This time I'm thinking NX350h....🤔

My cousin's ex had the 2023 (or 2024?) RX500h and it turned out to be a lemon. (He's had a LOT of trouble with vehicles - TWO Nissan Muranos with the CVT issues). At any rate, he ended up getting an NX350 and he LOVES it!

Good luck!

Freds430 Jan 8, 2026 05:18 AM

I can say to each there own. Wife has a 2023 NX 350h and loves it I have a 2024 RX 350h and the same. I am 6:4 and the NX is noticably smaller. The RX have plenty of room. I love the RX interior much better. The bamboo accents and the split dash with the illumination. The dash is a dark gray not black in the RX and shows a lot less dust. Both are great choices and the #1 and # 2 most popular selling luxury vehicles in sales units.

mrfixitri Jan 8, 2026 10:43 AM


Originally Posted by mikemu30 (Post 12008823)
Good luck - test drive the NX before you pull the trigger. The interior is much more confined than the RX.

***

Thank you. We did end up buying a '26 NX350h and, are so far, very happy with it. It's a little smaller than the RX, but as far as the front seats, it's about the same size.

mikemu30 Jan 8, 2026 10:58 AM


Originally Posted by mrfixitri (Post 12015203)
***

Thank you. We did end up buying a '26 NX350h and, are so far, very happy with it. It's a little smaller than the RX, but as far as the front seats, it's about the same size.

Good move on the hybrid!


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