RX - 4th Gen (2016-2022) Discussion topics related to the 2016 and up RX350 and RX450h models

ICS Reprogram Service Campaign (certain 2017-2018 RXs)

Thread Tools
 
Search this Thread
 
Old 11-09-18, 06:28 AM
  #31  
mspearl95
Instructor
 
mspearl95's Avatar
 
Join Date: Mar 2012
Location: or
Posts: 1,109
Received 107 Likes on 88 Posts
Default

Thats great to know! due for service as well, will definitely have them address it then. Hopefully it fixes the problem too where when reversing from a parking spot and a car is passing(setting off the RCTA), the ICS kicks on after the car has already passed. startles me every time!
Old 11-09-18, 07:14 AM
  #32  
Marqevans
Instructor
 
Marqevans's Avatar
 
Join Date: Jan 2003
Location: IL
Posts: 837
Received 47 Likes on 37 Posts
Default

Originally Posted by mspearl95
Thats great to know! due for service as well, will definitely have them address it then. Hopefully it fixes the problem too where when reversing from a parking spot and a car is passing(setting off the RCTA), the ICS kicks on after the car has already passed. startles me every time!
Same thing happened to me. Brakes activated after car had passed. Probably can't pick up that the car is moving away from you. It just knows a car is there.

Old 11-10-18, 07:36 AM
  #33  
lexnewbi
Intermediate
 
lexnewbi's Avatar
 
Join Date: Oct 2016
Location: Texas
Posts: 434
Received 123 Likes on 88 Posts
Default

Me too! Scared me and my wife! I had the ICS reprogrammed this week after fixing my 7th rock chip. The tire and wheel protection program has probably paid off! I have 7 rock chips, three dents, and a wheel rim scratched fixed in two years...
Old 11-12-18, 04:39 PM
  #34  
ssmtsx
Driver School Candidate
 
ssmtsx's Avatar
 
Join Date: Nov 2014
Location: VA
Posts: 48
Likes: 0
Received 15 Likes on 10 Posts
Default

Had mine done this past weekend. All went well except for the grease they got all over my interior. Make sure you bring your cars in on empty as this campaign includes a free tank of gas!
Old 11-12-18, 05:57 PM
  #35  
javapro
Driver
 
javapro's Avatar
 
Join Date: Mar 2014
Location: NJ
Posts: 162
Received 9 Likes on 9 Posts
Default

Had mine done on Friday with the 5K service. Took them almost an hour just for the update. Hopefully, this update fixes the issue with rear cross traffic alert I’ve been having since 2016 model. The system think that a larger spinning underground garage fresh air fan is a moving objects and keeps alerting me when I am backing out of my parking space. The trouble is that my 2016 would just beep (no sonar) and now 2018 brakes hard even if I go 2 mph. My only solution was to turn off ICS temporarily. Now, it’s cold so they don’t turn on that fan. I would have to wait until the end of spring to see if this updates fixed this issue.
Old 11-12-18, 08:56 PM
  #36  
lexnewbi
Intermediate
 
lexnewbi's Avatar
 
Join Date: Oct 2016
Location: Texas
Posts: 434
Received 123 Likes on 88 Posts
Default

I not seen much of a difference yet, but not really backed up while a car just passed by.

Also, my gas tank was not topped off. In fact, I have never gotten a full tank of gas from Lexus Park Place. One time, I had to go back to exchange the incorrect floor mats that the dealer gave me. Should have opened the box at the dealer. The dealer is 40 minutes away.
Old 11-13-18, 06:22 AM
  #37  
mikemu30
Lexus Test Driver
 
mikemu30's Avatar
 
Join Date: Jul 2017
Location: NJ
Posts: 7,827
Received 2,330 Likes on 1,683 Posts
Default

Originally Posted by lexnewbi
I not seen much of a difference yet, but not really backed up while a car just passed by.

Also, my gas tank was not topped off. In fact, I have never gotten a full tank of gas from Lexus Park Place. One time, I had to go back to exchange the incorrect floor mats that the dealer gave me. Should have opened the box at the dealer. The dealer is 40 minutes away.
No full tank for me either. It's a slow software update for those that haven't had it yet so be prepared for a minimum of an hour and perhaps a bit more. Mine was completed this weekend while I got to play in the showroom shopping for a new ES
Old 11-13-18, 07:44 AM
  #38  
ravenuer
Racer
 
ravenuer's Avatar
 
Join Date: Nov 2017
Location: New York
Posts: 1,687
Received 465 Likes on 354 Posts
Talking

Originally Posted by mikemu30
No full tank for me either. It's a slow software update for those that haven't had it yet so be prepared for a minimum of an hour and perhaps a bit more. Mine was completed this weekend while I got to play in the showroom shopping for a new ES
The update probably takes 4 minutes, but when they saw you browsing out in the showroom...………………..
Old 11-13-18, 07:49 AM
  #39  
mikemu30
Lexus Test Driver
 
mikemu30's Avatar
 
Join Date: Jul 2017
Location: NJ
Posts: 7,827
Received 2,330 Likes on 1,683 Posts
Default

Originally Posted by ravenuer
The update probably takes 4 minutes, but when they saw you browsing out in the showroom...………………..
Good one
Old 11-14-18, 09:48 PM
  #40  
richard203
Racer
iTrader: (1)
 
richard203's Avatar
 
Join Date: Nov 2008
Location: SF
Posts: 1,476
Likes: 0
Received 118 Likes on 104 Posts
Default

just the update to the ecu takes 20min and they have to plug ur fan back and etc if your car is hybrid. this update is the same as the Toyota Prius and camry ics software update
Old 11-16-18, 07:27 AM
  #41  
dunyamunya
Driver School Candidate
 
dunyamunya's Avatar
 
Join Date: Aug 2015
Location: IL
Posts: 38
Received 8 Likes on 3 Posts
Default

Just had my update done on Wednesday. Took about 1 hour and 30 min. When I mentioned free tank of gas, the service rep was firm on a NO. I asked him to check and ask the manager, but he was still on a firm NO. So I went to the manager himself, who I know already. He checked the service campaign docs and said YES. They did fill my tank after that. I also told the SR to check before he says NO especially when a customer states otherwise and asks to double check. He looked ashamed when I was "reprimanding" him...
Old 11-16-18, 08:03 AM
  #42  
javapro
Driver
 
javapro's Avatar
 
Join Date: Mar 2014
Location: NJ
Posts: 162
Received 9 Likes on 9 Posts
Default

I got a full tank of gas - no questions asked. I didn’t even know I was supposed to get it. Just noticed the gas gauge at full when picking up the car. Confirmed with the service manager that it’s part of the service campaign. I thought that you get a full tank of gas only for recalls.
Old 11-16-18, 01:33 PM
  #43  
mspearl95
Instructor
 
mspearl95's Avatar
 
Join Date: Mar 2012
Location: or
Posts: 1,109
Received 107 Likes on 88 Posts
Default

Originally Posted by javapro
I got a full tank of gas - no questions asked. I didn’t even know I was supposed to get it. Just noticed the gas gauge at full when picking up the car. Confirmed with the service manager that it’s part of the service campaign. I thought that you get a full tank of gas only for recalls.
when I made my appointment, the service attendant referred to it as a recall.
Old 11-19-18, 08:47 AM
  #44  
SoCalRX
Intermediate
 
SoCalRX's Avatar
 
Join Date: Dec 2017
Location: Southern California
Posts: 400
Received 105 Likes on 67 Posts
Default

Another way of determining whether your Lexus RX is involved in this campaign is to enter the requested data on this Lexus website page:

https://www.toyota.com/recall

The reason I mention this is that when I checked into Lexus Drivers, and although my Lexus subscriptions are all up to date, it did not mention the campaign in the "Vehicle Health Report". The link above did indicate my RX is part of the campaign.
The following users liked this post:
ravenuer (11-19-18)
Old 11-28-18, 05:25 PM
  #45  
Googs
Rookie
 
Googs's Avatar
 
Join Date: Jan 2018
Location: IL
Posts: 55
Likes: 0
Received 5 Likes on 4 Posts
Default

I just got my car serviced with this reprogram and it no longer beeps to tell me far an object is and brakes hard stop. Any suggestions how to get that feature back to show | | |


Quick Reply: ICS Reprogram Service Campaign (certain 2017-2018 RXs)



All times are GMT -7. The time now is 10:56 AM.