RX - 4th Gen (2016-2022) Discussion topics related to the 2016 and up RX350 and RX450h models

OEM Michelin, OEM Bridgestone Vs Other (merged threads)

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Old 11-16-17, 07:34 PM
  #76  
skiracer
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FYI, ,my dealer will match tirerack.com prices +shipping... Check with yours if they'll do the same.
Old 11-17-17, 03:38 AM
  #77  
Freds430
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Two years ago bought a certified 2013 Lexus ES300h and a 2015 RX450h. Both had new Michelin's installed and both lasted 25,000 miles.
Old 11-17-17, 04:26 AM
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I think they should be able to prorate for the warranty and get you a credit towards the new tires. If you got 25,000 miles on tires with a 60,000 warranty, they should be giving you a credit.
Old 11-17-17, 05:04 AM
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Is there even a tire warranty on OEM tires? I remember seeing signs at the dealer stating that the tires may not last over 15k miles on some Lexus'.

Here's their stance: http://lexus2.custhelp.com/app/answe...xus-vehicle%3F
Old 11-17-17, 05:35 AM
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Originally Posted by Mike728
Is there even a tire warranty on OEM tires? I remember seeing signs at the dealer stating that the tires may not last over 15k miles on some Lexus'.

Here's their stance: http://lexus2.custhelp.com/app/answe...xus-vehicle%3F
When I asked Michelin, they said no because my dealer and all for that matter do not register them.
Old 11-17-17, 08:51 AM
  #81  
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I believe there is warranty info in the huge pack of manuals you get. Worth checking it out.
Old 11-17-17, 09:46 AM
  #82  
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Originally Posted by ggebhardt
I believe there is warranty info in the huge pack of manuals you get. Worth checking it out.
They probably have absurd requirements to make a claim on a tread life warranty.
Old 11-17-17, 10:02 AM
  #83  
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Originally Posted by Mike728
Is there even a tire warranty on OEM tires? I remember seeing signs at the dealer stating that the tires may not last over 15k miles on some Lexus'.

Here's their stance: http://lexus2.custhelp.com/app/answe...xus-vehicle%3F
Usually that applies to models equipped with summer performance tires (RC-F). These tires are comprised of a softer compound for better grip but wear out faster than standard A/S tires.

OP - if your make of tire has a 60K mileage warranty and at 25K they need to be replaced you should contact the tire manufacturer and explain you're issue. More than likely they will open a case and will ask you to go and have the tires inspected at a certified tire shop close to your home, give them your zip code and they will provide you with several choices.

When you contact the tire shop give them the case number and the tire shop will visually inspect the tires, take down the DOT numbers on the sidewalls and take tread depth readings. Once this is done they will contact the manufacturer and report their findings. Approx a week later either the tire shop or manufacturer will get back to you with the results of the inspection and what amount they will prorate the tires if that's the case.

IMO if 60K mile tires need to be replaced at 25K under normal use they should give you a decent prorated credit towards new tires.
Old 11-17-17, 10:18 AM
  #84  
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Originally Posted by ggebhardt
I believe there is warranty info in the huge pack of manuals you get. Worth checking it out.
I actually read them every time I purchase a new vehicle. But they never list the exact miles for tread life in the warranty.
Old 11-17-17, 11:05 AM
  #85  
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I went for 5000 mile service at Longo recently and the dealer said the 2 front wires have about 30% left and rear tires have70%. No warranty by dealer. Go figure!
Old 11-17-17, 11:33 AM
  #86  
kitlz
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yardbird88, the warranty is with the tire manufacturer, not Lexus. There should be a brochure from the tire manufacturer with the owners manual like ggebhardt mentioned. lisapress needs to contact an authorized Michelin tire dealer to see what they'll do.
Old 11-17-17, 12:17 PM
  #87  
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Originally Posted by mikemu30
They probably have absurd requirements to make a claim on a tread life warranty.
So absurd that Lexus gave me like 40% credit on tires on my LX because they wore out at 30k and were warranted for 60k. Lexus handled it with the tire people, I did not even ask.

The OP needs to talk with the service manager. Lexus has some pull with companies like Michelin.
Old 11-17-17, 01:47 PM
  #88  
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Originally Posted by ggebhardt
So absurd that Lexus gave me like 40% credit on tires on my LX because they wore out at 30k and were warranted for 60k. Lexus handled it with the tire people, I did not even ask.

The OP needs to talk with the service manager. Lexus has some pull with companies like Michelin.
Looking at you signature, I can see why they did that for you.
Old 11-17-17, 05:07 PM
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rayaans
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Sounds completely normal. It's a heavy vehicle si will go through tires.

My 3RX had oem dunlops lasting 26k miles and then michelin latitude tour hp lasting 20k miles with 3mm tread left at trade in. In the UK they need changing at 1.6mm so I suspect it would have reached 25k.

my 4RX only has 15k miles on it and the oem bridgestones are shot. They're 3mm already.
Old 11-18-17, 04:01 PM
  #90  
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I will see how many miles mine will last. It's one of those skinny 20" OEM sport Michelin tire, probably around 15k, I hope.


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