OEM Michelin, OEM Bridgestone Vs Other (merged threads)
#77
Pole Position
Two years ago bought a certified 2013 Lexus ES300h and a 2015 RX450h. Both had new Michelin's installed and both lasted 25,000 miles.
#78
Pole Position
I think they should be able to prorate for the warranty and get you a credit towards the new tires. If you got 25,000 miles on tires with a 60,000 warranty, they should be giving you a credit.
#79
Is there even a tire warranty on OEM tires? I remember seeing signs at the dealer stating that the tires may not last over 15k miles on some Lexus'.
Here's their stance: http://lexus2.custhelp.com/app/answe...xus-vehicle%3F
Here's their stance: http://lexus2.custhelp.com/app/answe...xus-vehicle%3F
#80
Pole Position
Is there even a tire warranty on OEM tires? I remember seeing signs at the dealer stating that the tires may not last over 15k miles on some Lexus'.
Here's their stance: http://lexus2.custhelp.com/app/answe...xus-vehicle%3F
Here's their stance: http://lexus2.custhelp.com/app/answe...xus-vehicle%3F
#81
Pole Position
I believe there is warranty info in the huge pack of manuals you get. Worth checking it out.
#82
Lexus Test Driver
#83
Lexus Test Driver
Is there even a tire warranty on OEM tires? I remember seeing signs at the dealer stating that the tires may not last over 15k miles on some Lexus'.
Here's their stance: http://lexus2.custhelp.com/app/answe...xus-vehicle%3F
Here's their stance: http://lexus2.custhelp.com/app/answe...xus-vehicle%3F
OP - if your make of tire has a 60K mileage warranty and at 25K they need to be replaced you should contact the tire manufacturer and explain you're issue. More than likely they will open a case and will ask you to go and have the tires inspected at a certified tire shop close to your home, give them your zip code and they will provide you with several choices.
When you contact the tire shop give them the case number and the tire shop will visually inspect the tires, take down the DOT numbers on the sidewalls and take tread depth readings. Once this is done they will contact the manufacturer and report their findings. Approx a week later either the tire shop or manufacturer will get back to you with the results of the inspection and what amount they will prorate the tires if that's the case.
IMO if 60K mile tires need to be replaced at 25K under normal use they should give you a decent prorated credit towards new tires.
#84
#86
No, I don't play soccer!
yardbird88, the warranty is with the tire manufacturer, not Lexus. There should be a brochure from the tire manufacturer with the owners manual like ggebhardt mentioned. lisapress needs to contact an authorized Michelin tire dealer to see what they'll do.
#87
Pole Position
The OP needs to talk with the service manager. Lexus has some pull with companies like Michelin.
#88
So absurd that Lexus gave me like 40% credit on tires on my LX because they wore out at 30k and were warranted for 60k. Lexus handled it with the tire people, I did not even ask.
The OP needs to talk with the service manager. Lexus has some pull with companies like Michelin.
The OP needs to talk with the service manager. Lexus has some pull with companies like Michelin.
#89
Lexus Test Driver
Sounds completely normal. It's a heavy vehicle si will go through tires.
My 3RX had oem dunlops lasting 26k miles and then michelin latitude tour hp lasting 20k miles with 3mm tread left at trade in. In the UK they need changing at 1.6mm so I suspect it would have reached 25k.
my 4RX only has 15k miles on it and the oem bridgestones are shot. They're 3mm already.
My 3RX had oem dunlops lasting 26k miles and then michelin latitude tour hp lasting 20k miles with 3mm tread left at trade in. In the UK they need changing at 1.6mm so I suspect it would have reached 25k.
my 4RX only has 15k miles on it and the oem bridgestones are shot. They're 3mm already.