Lexus1998

I have seen this repair before as I was curious when I saw the complete headliner off an older Gen RX and basically all of the carpet removed, it was due to drain clog after asking, They remove headliner and most of carpet to wipe it down with some anti-mold wash and then dry. Looking at it seemed like over kill, I personally would take the risk of mold then to have this tear down completed. I would check with them to see how much of the interior they are planning on removing.

Rm0104

I have had the same problem with my Lexus RX 2016. Bought in feb and had huge leak noticed in oct. Dealership has had my car for nearly 6 weeks - gave it back once with carpet still soaked . Says spider web clogged ac duct, said they'd "fix" as favor. They have been completely evasive and non-communicative- we brought up that nearly 1,000,000 toyotas were recalled in 2013 for same problem- which in same cases resulted in spontaneous air bag deployment. They still have my car and Santa Monica dealership has frankly been shady- they know somethings up and won't say it (hence why after 5 weeks my car remains there ). Unless this is addressed properly, I feel unsafe driving this car

http://www.dailymail.co.uk/sciencete...e-control.html

toyotaman7

The fix for that recall to cover airbag control middle with protective cover in case the water leaked. They did not address the water blockage.

If it's spider Web, I'm not sure why they could not blow it out with high pressure air or vacuum.

CVD

This is my third time having leakage on the passengers floor after having my car washed. It leaks right under the glove compartment. I took it to the dealership twice. The first time they couldn't find the problem. Second time i recorded and took picture where the leakage came from and they replaced the moonroof. A month later I'm still having this problem. I rarely drive it in the rain so i don't know if the problem happens if it's heavy rain and the car is parked in the garage. Wondering if anyone knows what the problem is? My car is a Rx 350 2016

CVD

This is my third time having leakage on the passengers floor after having my car washed. It leaks right under the glove compartment. I took it to the dealership twice. The first time they couldn't find the problem. Second time i recorded and took picture where the leakage came from and they replaced the moonroof. A month later I'm still having this problem. I rarely drive it in the rain so i don't know if the problem happens if it's heavy rain and the car is parked in the garage. Wondering if anyone knows what the problem is? My car is a Rx 350 2016

CVD

I have been having a leak on the passengers side on the floor right under the glove compartment on the left side where their is a small opening for a vent or so. I have been taking it to the dealership twice. The first time they couldn't see where the leak was coming from. So the second time it happened, i recorded it and took pictures and showed them where it came from. They end up replacing my moonroof but now it happened again. It only happens when i bring the car to the car wash. My car is not in the rain a lot so i can't tell if it will happen if its heavy rain. And most of the time the car is parked in the garage. The car is only 1 yr old. Wish if somebody can tell me if they know what is the problem. The dealership doesn't seems to know what the issue is......

ggebhardt

You have posted three times. I suspect your energy needs to be spent at the Lexus service department. If you have to get the regional service manager involved.

Mike728

Seems odd that they would just replace your sunroof without actually reproducing and pinpointing the issue. Does the water come out of the foot well heater vent, or that's just where you notice the water sitting? This should be fairly easy for them to diagnose, since I'm sure your dealer has a dreaded auto car-wash. As ggebhardt stated, take it back and have them fix it right this time. Good luck!

FastFord

I have had this on other vehicles and it turned out to be with the heating/ac system. There is an area where the vehicle draws in fresh air and the tube leading to the fan was cracked/disconnected. It was very difficult to find as the dealer was reluctant to take apart the dash area to get at the problem. I understood why as it was a big job and they wanted to rule out all other possibilities. Once fixed, worked as it should.

toyotaman7

Did they check for leaks around the front windshield? Just keep a hose with full water running around the windshield and see if water shows up on the floor.

yok3dIS

My friend actually has a similar issue. He brought it to the dealer to fix, a month later, it was still there. They later found that spiders nest caused the issue and is considered 'natural cause' for the damages. The dealer then stated (and Lexus sided with the dealer) his RX has water damage and he needs to flip the bill for - $8K.

CVD

it seems to come out of the foot well heater vent. That's what I was thinking too that they should of be able to diagnose. Bringing it back to the dealer hopefully they find the problem this time. Thank you for your respond.

CVD

Not sure if they did check for the leak around windshield. But I did test that before I brought the car in to the dealer but it didn't leak. It's strange and it only happens every other car wash and I bring it to the same car wash every time too. The dealer didn't give me any explanation what they tested just told me that they replaced the moonroof

CVD

thank you for sharing your problem. I'm gonna take it back and ask them to check that and hope they will find the problem.

dlrshort

hi guys, I'm trying to locate the best place to unclog this. Where drain pipe exit under the car? Would this be the best place to access? Thanks.