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Low brake power light, RX not starting?

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Old Aug 31, 2019 | 07:02 AM
  #121  
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Originally Posted by Jenclexus
I encountered a similar problem ( car would not start, error code Brake Power Low) recently with my 2016 RX350. The dealer performed a warranty repair with a software update based on a Lexus issued service bulletin. When I asked them to explain the problem and how a software update would fix a problem that first occurred 3 years into service, they cannot ( or would not ) give me an explanation and referred me to Lexus headquarter instead. Since Lexus issued a service bulletin, they obviously was aware of the problem.

The experience left me very uneasy. Did they increase the tolerane so the sensor would not trigger the error? or they simply update the software to ignore the sensor?
What did Lexus Headquarters say?
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Old Aug 31, 2019 | 07:41 AM
  #122  
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Originally Posted by ravenuer
What did Lexus Headquarters say?
After the initial run around, Lexus escalated the issue and assigned a case manager. Hopefully, I will hear back next week. I will post an update if I hear something useful.

Last edited by Jenclexus; Sep 14, 2019 at 10:38 AM.
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Old Sep 14, 2019 | 10:52 AM
  #123  
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After another round with Lexus and the local dealer, I reached sort of a "resolution".

Lexus headquarter: I escalated the issue, but was not able to reach someone knowledgable about the mechanics of the brake system. It turned out, the Bulletin and the software update was simply meant to "fix" the error message. It did not address the " car not start " issue. They referred me back to dealer, or another dealer for a second opinion.

The local dealer: When I went back to the dealer, the service manger agreed to work with me and inspect the brake system and test the pressure. I took the car back. They found no problem with the brake.

I think this is the probably the best I can get, considering that the dealer was not able replicate the problem I encountered.
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Old Sep 14, 2019 | 11:35 AM
  #124  
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Well, I guess if it starts and runs ok, you should be good. As I said earlier, I get a hard brake pedal after a day of sitting, but I've never gotten an alarm nor has it ever failed to start.
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Old Sep 27, 2019 | 08:48 AM
  #125  
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Had to get our 2017 RX350 towed to the dealership yesterday. Had just driven it for 2 hours straight. Stopped at a walmart to pick up some meds, get back in and wouldn't start. Get the "low braking power" message. Googled clublexus and found this thread. Dealer is suppose to inspect it this morning. Lets see what they say.
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Old Oct 20, 2019 | 03:48 AM
  #126  
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My 2019 would not start buy no low brake power message. Called tow truck and while driver was ready to put on truck it started. The brake pedal did feed different. Dealer has it hopefully fixing.
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Old Oct 20, 2019 | 06:12 AM
  #127  
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Originally Posted by hgill02
Had to get our 2017 RX350 towed to the dealership yesterday. Had just driven it for 2 hours straight. Stopped at a walmart to pick up some meds, get back in and wouldn't start. Get the "low braking power" message. Googled clublexus and found this thread. Dealer is suppose to inspect it this morning. Lets see what they say.
What did the dealer say?
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Old Oct 20, 2019 | 05:11 PM
  #128  
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Will not diag. till Monday am
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Old Oct 21, 2019 | 01:23 PM
  #129  
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did you eventually find out why and how it was repaired? I'm in the same boat now.
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Old Oct 21, 2019 | 03:04 PM
  #130  
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got a call from a dealer, and they blamed the after-market-dashcam.
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Old Oct 21, 2019 | 03:05 PM
  #131  
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Dealer states they could not duplicate issue! Will keep it a second day and try again.
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Old Oct 21, 2019 | 03:08 PM
  #132  
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Originally Posted by Hotrod70
Dealer states they could not duplicate issue! Will keep it a second day and try again.
They said the same to my GF and her 2017 Fsport. It continues to do it off and on.
Some weeks multiple times, others not. So frustrating!
She will bring it in for a recall and have them check it again.
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Old Jan 21, 2020 | 07:26 AM
  #133  
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Hi George,
How the dealer fixed your car? My car is 2016RX350, and it had the same issue like yours! I called Lexus Dealer, and They still working on it. Did not call me back yet, so I went up here to search for the answer!
Vu
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Old Jan 21, 2020 | 07:38 AM
  #134  
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Default Low Brake power

Originally Posted by WhoDat
I've not had that notice....yet. however the break light just showed up and I cant start the car. Going to try the bypass method to start it and take it to the shop 1st thing in the morning, if I still cant get it started I'll have them come to the house.
Have your car get it fixed? My car has the same problem, and still waiting for reply from Lexus Dealer!
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Old Jan 21, 2020 | 07:42 AM
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Default Low Brake power

Originally Posted by GeorgeW
Just had the warning this morning. My odo 6,060 for my RX350 2017.

I haven't driven it for over 7days. It sits protected from the element under roof but at a slight incline. The brake pedal cannot be pressed down and the car will not start, or rather it sounds like solenoid clicks. A warning light indicates " "Braking Power Low Stop in a Safe Place See Owner' s Manual". My first thought was my battery had to be low because it wasn't engaging the starter (clicking sound). but the stiff brake pedal was what was throwing me. I turned off the car and stepped on the brake to see how it felt and it was stiff. I turn on the car, the warning light indicating the same, i press start and the same clicking sound. I went through several cycles of stepping on the brake and starting and about the 5th try my car started.

I got to work and looked up the issue online and ran across almost the same problem, here is the full text:

Sep 242017

RX 350

  • 2,000 miles
  • In order to start the car, the brake must be pressed. However, if the car sits without use for several days, the brake pedal cannot be pressed down and the car will not start. A warning light indicates that "brake power is low, stop in a safe place". attached is a picture of the warning light. The car can generally be subsequently started by either waiting several minutes or exerting a lot of pressure on the brake pedal, and the warning light disappears. I've had many conversations with Lexus service and Lexus corporate office. They've said that this condition exists with "every 2016-2018 rx 350" and is not unique to my car. They've also said this condition cannot be repaired, despite the fact that the warning light indicates it is dangerous to drive the car. Lexus confirmed that despite the fact the condition occurs after the car has sat for a period of time, it is not a battery issue and likely occurs because of pressure lost in the brake system. Although I question Lexus' statements that this condition exists with every car, it is disconcerting that they cannot or will not fix a condition that may be dangerous to continue driving, as indicated by the car's warning light. This condition occurs regularly.- Santa Barbara, CA, USA
So my conclusion is somehow the pressure for my auto parking brake must be loosing pressure and without proper brake fluid pressure the car is designed to NOT start. I had inadvertently built enough pressure by stepping on the hard brake pedal which allowed the warning light to reset and allow me to start the car. I'll find out when i go back to the car after work and start the car to go home. I'll update.
Did your car get it fixed? I have the same problem as your car, and still waiting for the Lexus Dealer to reply me back!
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