SusanBurn

Lexus of Memphis

bb700092

I guessed so. My experience with Lexus of Memphis has been very similar. Since they are the only Lexus dealership within three hours driving radius from Memphis, they do and say whatever they want. You should call Lexus Corporate (1-800-255-3987, option 5) and let them know about your experience. I have done so.

RickC5

If you use your NAV system regularly, updating the maps can help. I have had such terrible luck using Toyota's NAV in a variety of Toyota/Lexus vehicles that I now rely on paper maps and my memory. the NAV in our 2015 Highlander could not get us from Las Vegas, NV to Disneyland--insane--it refused to let us use the freeways. I finally turned off the route guidance and haven't used it since.

ColAngus

This navigation system is notoriously awful. Don't spend a penny on it.

mcomer

OP: You can check the Map Data before and after an upgrade, press Info and then map data.
All manufacturers buy the map data from outside and it is subject to human input errors/omissions.

I personally use the "Mark" function and customize each point. Tap the favorite take-away Restaurant icon
near your home and set the destination. When the time to travel reaches 10-15 minutes, tap the icon
and open the Info button. Press "off hook" on the wheel and you are calling to place your order.
Great to hear them confirm your chow will be ready "in 10 minutes" and your screen displays the
ETA of...9 minutes!

RickC5: Only when you have an actual Point B destination can you open Options and Preferences.
Be certain Highways and Toll ways are turned on. Some drivers that do not have or choose to use the
Toll ways should turn off Toll ways but leave Highway on. These choices are not available unless
you have a current destination "to anywhere", not specifically one that could use Highways or Tolls.

SusanBurn

RickC5: Have you confirmed that the settings aren't set to "Avoid Interstate Highways"?

RickC5

The Highlander is long gone. Maybe we'll have better luck with the RX.

tus

I wouldn't bother updating the thing. Of all the different types of GPS I've used, both portables and in dash, the Toyota/Lexus system has consistently been the worst. I've been to places where they will suddenly decide turn-by-turn prompts are not available in a Toyota/Lexus, where every other unit works fine.

Personally, I tend to rely on my always with me smartphone, where the maps are always up to date. Only real issue is remembering to bring a charger or battery pack.

bkxit

Hi all.
has anyone replaced the nav HDD on there Rx 3rd gen ? Dealer updates are so expensive. But you can buy a new HDD with maps for about 120euros.
Wher is the nav HDD located ? is it behind the radio .......... Any ideas ..
Thanks in advance.

ColAngus

I think you have to remove the dash to get to it. It's a big job.

TrueTexan

When I had my 2009 RX350 in for the dash replacement, I inquired about updating the 2008 GPS software and the rep told me it would be "about $300." I refuse to pay that amount for a GPS that will just be outdated again, with all the construction going on in Texas and on Texas roads. So while I was waiting, I mozied over to the parts department, found a really cool keychain to buy and while I was buying it, I mentioned that the service rep quoted over $300 for new GPS update and asked if they had any older discs still hanging around. He checked with a guy in back and walked out with a 2014 update disc - free of charge! I haven't installed it yet, and have had it in my desk for maybe a couple of years now (whenever it was that we were all getting our dashes replaced for free - I don't recall). I'm wondering if it would cause problems, given that I have the original 2008 version and would be skipping the years between 2008 - 2014. Anyway, I use my iPhone all the time - like the voice better and definitely better directions, though I love the lane-assist on the Lexus GPS - shows up better than on the phone.

But if y'all could check with the service department - preferably in person - and ask nicely if they have any older updates still hanging around, free is nice!

iolmaster

iTrader: (1)

2009 is Gen2 and 2010 is Gen3. The 09 uses a DVD and the 10 use a HDD. Big difference. The 10 does not need to have the HDD replaced. Just updated. I am told it is done through the USB port. Still is about $300.00 just for that.

HaywardLex

The biggest upgrade you can get for the Lexus POS is buy a Garmin and you get lifetime maps and traffic for about $140 - and it's way more user friendly. Mine sits nicely in the area in front of the Lexus unit. I can't understand why Lexus can't get some kind of joint agreement with Garmin.

Olasek

Tell this other automakers as well. I think only Mercedes and Chrysler/Dodge/Jeep teamed up with Garmin in the US market so far.

iolmaster

iTrader: (1)

I really don't know what all the complaining is about. Sure, the Lexus GPS is not state of the art. Far from it. I have an 06 SC430 also and I use both the SC and RX GPS all the time. Rarely do I have a problem with it. My biggest complaint is the absurd cost of a map upgrade. With the SC having a DVD based data storage, I have purchased upgrades for about $20.00. In my opinion they should be free from Lexus. But to hear the talk on this forum you would think the GPS is unusable. I use it all the time. It did take a bit to learn how to use it. It is not intuitive.