2013 RX 350 - Loud Noise while shifting from Reverse to Drive - ClubLexus - Lexus Forum Discussion


RX - 3rd Gen (2010-2015) Discussion topics related to the 2010 - 2015 RX350 and RX450H models

2013 RX 350 - Loud Noise while shifting from Reverse to Drive

Reply
 
 
 
Thread Tools Search this Thread
Old 04-04-13, 03:03 PM   #1
gholla
Driver School Candidate
Thread Starter
 
Join Date: Apr 2013
Location: CA
Posts: 8
Thanks: 0
Thanked 0 Times in 0 Posts
Default 2013 RX 350 - Loud Noise while shifting from Reverse to Drive

Hello,

I recently leased a 2013 RX 350 and started hearing a weird loud noise almost in the first week itself. It seems to happen whenever I shift the gears from Reverse to Drive. The loud noise comes from the back of the car and anyone sitting in the car (speakers turned off) can hear/feel it. It seems to be worse in the morning (or when the engine is cold).
I took it to the lexus service center and the person told me something about differential pressure, which I really didn't understand:-). However, he said nothing can be done and its not a safety issue and sent me back home without any fix:-(

I have driven many cars in my life so far and never ever came across something like this. Is it something normal at all? Is anyone else with Lexus RX 350 has observed this?

Thanks!
gholla is offline   Reply With Quote
Old 04-04-13, 04:51 PM   #2
MjThind
Lead Lap
 
Join Date: Feb 2012
Location: Bay Area/ Valley/ So. Cal
Posts: 552
Thanks: 0
Thanked 0 Times in 0 Posts
Default

Its not normal. go to a different Lexus dealer...
MjThind is offline   Reply With Quote
Old 04-04-13, 05:02 PM   #3
corradoMR2
The pursuit of F
 
corradoMR2's Avatar
 
Join Date: Jul 2006
Location: Toronto, Canada
Posts: 7,517
Thanked 88 Times in 76 Posts
Default

Not normal. As suggested above, try a different Lexus dealer or go back and insist on them replicating the thump with another RX on the lot if they say it's normal. Now of course, the assumption here is that the car is full stopped and not rolling when changing from R to D...

Keep us posted.
corradoMR2 is offline   Reply With Quote
Old 04-05-13, 08:56 AM   #4
azinn
Driver
 
azinn's Avatar
 
Join Date: Mar 2013
Location: Tampa Bay
Posts: 193
Thanked 2 Times in 2 Posts
Default

Quote:
Originally Posted by MjThind View Post
Its not normal. go to a different Lexus dealer...
DITTO!
azinn is offline   Reply With Quote
Old 04-05-13, 10:54 AM   #5
RX330inFL
Lexus Champion
 
Join Date: May 2006
Location: FL
Posts: 4,000
Thanks: 0
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by MjThind View Post
Its not normal. go to a different Lexus dealer...
This is a new purchase for the OP. Why should they do to a different dealer at this point? Give the selling dealership a chance to make things right.

Agree with corradoMR2 about going back to the dealership, getting the Service Manager, and working this out. Tell them that this is not acceptable. Try another RX like yours. Does it do the same thing? Am going to guess it will not.

If you still do not get satisfaction I would be calling Lexus Customer Service to voice a complaint. The phone number is in your Owner's Manual.
RX330inFL is offline   Reply With Quote
Old 04-05-13, 02:34 PM   #6
gholla
Driver School Candidate
Thread Starter
 
Join Date: Apr 2013
Location: CA
Posts: 8
Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have scheduled another appointment with the same dealer for now.. Will keep posted.
gholla is offline   Reply With Quote
Old 04-24-13, 01:20 PM   #7
gholla
Driver School Candidate
Thread Starter
 
Join Date: Apr 2013
Location: CA
Posts: 8
Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have an update on this now. This time they kept the car with them for a week, but still couldn't diagnose the problem. They then contacted Lexus Engineering and were told that Lexus knows about this issue! But still they don't have a fix yet. I was told that its not a safety concern and I will be contacted when they come out with a fix for this issue. Needless to say, I am bit disappointed with Lexus quality control and engineering team.

By the way, I was able to hear this sound in my loaner vehicle as well (2013 RX model) on one day. I was so happy to hear that sound in a loaner!
gholla is offline   Reply With Quote
Old 04-24-13, 02:14 PM   #8
Whitigir
Lexus Test Driver
 
Join Date: Mar 2013
Location: Ohio
Posts: 838
Thanks: 0
Thanked 0 Times in 0 Posts
Default

Oh my ghosh....i am going to put my new 2013 rx350 into reverse and drive for many times now, and hope i dont see this problem :-(

Wut kinda noise is that ? I never really paid enough attention. Is it the lock engaging noise ?

Last edited by Whitigir; 04-24-13 at 02:17 PM.
Whitigir is offline   Reply With Quote
Old 04-24-13, 02:56 PM   #9
gholla
Driver School Candidate
Thread Starter
 
Join Date: Apr 2013
Location: CA
Posts: 8
Thanks: 0
Thanked 0 Times in 0 Posts
Default

Well, it happens only when the engine is cold. Most of times, when I start my car in the morning every day. However, if I start the engine and wait for a minute before putting it in reverse/drive OR if I just change it from R->D->R couple of times without driving OR if you take it to the service center and try to explain them - IT DOESN'T HAPPEN!

The sound is like a big THUD. It happens everytime I start the engine in the morning (first time) and immediately put it in R and take reverse and then put it in Drive and immediately start driving. The key word here is immediate. No time given to the engine oil to warm up or transmission to become smooth.
gholla is offline   Reply With Quote
Old 04-24-13, 03:01 PM   #10
vlad_a
Lexus Champion
 
Join Date: Feb 2004
Location: Ohio
Posts: 1,888
Thanked 34 Times in 33 Posts
Default

If the engine is cold, it will run at higher RPMs. What is the RPM range when this occurs?
If it is normal occurrence and so far nobody else complained, it doesn't sound like a big deal to me.
vlad_a is offline   Reply With Quote
Old 04-24-13, 06:04 PM   #11
Whitigir
Lexus Test Driver
 
Join Date: Mar 2013
Location: Ohio
Posts: 838
Thanks: 0
Thanked 0 Times in 0 Posts
Default

Cold engine should only run around 2500 rpm... I am pretty sure. I will try it tomorrow morning
Whitigir is offline   Reply With Quote
Old 05-26-13, 08:31 PM   #12
CargoPants
Driver School Candidate
 
Join Date: May 2013
Location: NY
Posts: 2
Thanks: 0
Thanked 0 Times in 0 Posts
Default

In my 2011 RX 350 AWD, starting the car, waiting a few seconds for idle to settle down a little, then back out of the driveway, then click into Drive and press the gas pedal soon afterward, I hear a clunk from the back of the car. If I click into Drive and then wait almost two seconds before pressing the gas pedal, no clunk. When I hear the clunk, the car jerks a tiny bit.

Not sure if it is related to the 2013 problem, but thought I would share what sounds like a similar problem.
CargoPants is offline   Reply With Quote
Old 05-28-13, 02:19 PM   #13
sc400
Lead Lap
 
sc400's Avatar
 
Join Date: Feb 2001
Location: Bay area, California
Posts: 423
Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by gholla View Post
Well, it happens only when the engine is cold. Most of times, when I start my car in the morning every day. However, if I start the engine and wait for a minute before putting it in reverse/drive OR if I just change it from R->D->R couple of times without driving OR if you take it to the service center and try to explain them - IT DOESN'T HAPPEN!

The sound is like a big THUD. It happens everytime I start the engine in the morning (first time) and immediately put it in R and take reverse and then put it in Drive and immediately start driving. The key word here is immediate. No time given to the engine oil to warm up or transmission to become smooth.
This doesn't sound like an engine problem but more like a user problem to me. Why couldn't you give it a few seconds for the engine to properly warm up before you put in reverse?
sc400 is offline   Reply With Quote
Old 05-29-13, 12:50 PM   #14
Sevn86
Lexus Champion
 
Sevn86's Avatar
 
Join Date: Apr 2012
Location: Texas
Posts: 2,083
Thanked 8 Times in 8 Posts
Default

When shifting from P to R to N to D i hear a thud but its more noticeable when im at a slight incline like my drive way. Dealer told me it was normal. I dont believe it but im out of my 4 year 50 k mile warranty so i cant do anything.
Sevn86 is offline   Reply With Quote
Old 05-29-13, 02:43 PM   #15
Cruiter
Moderator
 
Cruiter's Avatar
 
Join Date: May 2009
Location: GA
Posts: 2,837
Thanks: 0
Thanked 2 Times in 2 Posts
Default

If you did have a problem and it was internal in the transmission for instance, it should be covered under the extended power train warranty.
Quote:
Originally Posted by Sevn86 View Post
When shifting from P to R to N to D i hear a thud but its more noticeable when im at a slight incline like my drive way. Dealer told me it was normal. I dont believe it but im out of my 4 year 50 k mile warranty so i cant do anything.
Cruiter is offline   Reply With Quote
 
 
Reply

Related Topics
Thread Thread Starter Forum Replies Last Post
DIY for brake caliper shift / popping? Threxx Suspension and Brakes 41 11-13-17 12:03 PM
2016 RX 350 Transmission noise in reverse javapro RX - 4th Gen (2016-present) 12 06-12-17 08:58 AM
Lexus isf 2009 U.K. Model not driving shadow2017 IS F (2008-2014) 2 04-09-17 01:14 PM
Squealing noise under the hood marvinje ES - 5th Gen (2007-2012) 2 04-24-16 08:04 AM
Brakes making loud squeaking noise!!!! Adan9622 GS - 3rd Gen (2006-2011) 3 12-03-15 06:08 AM


Tags
2013 , 350 , back , changing , clublexus , ct , drive , gears , lexus , loud , louder , noise , reverse , rx350 , shift , shifting

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Forum Jump


All times are GMT -7. The time now is 02:14 AM.


Copyright © 2000-2017 Internet Brands, Inc. All Rights Reserved We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: