RX - 3rd Gen (2010-2015) Discussion topics related to the 2010 - 2015 RX350 and RX450H models

iPod Scrolling - FIXED

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Old 12-22-10, 06:41 AM
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DunWkg
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Default iPod Scrolling - FIXED

Early in the 2010 production cycle, some Lexus had difficulties with iPod scrolling. The car would "auto select" the topmost song in a list, hesitate and start playing the topmost song of the list. When you would scroll down the list, once again the car would pick the topmost song in the list, hesitate and begin paying that song. Later in the production cycle a navigation system firmware update enabled "proper" scrolling in which the current song would continue to play while you would scroll through the list and you would pick a song, which would then start playing.

Lexus has corrected iPod scrolling for some of those vehicles manufactured early in the production cycle. If you have "defective" or "abnormal" iPod scrolling, try contacting your service advisor as an update is available for some models and vintages of Lexus with navigation.

Thanks to all RXers who tested the update!!
Old 12-22-10, 07:07 AM
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DOUS
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thanks. Good to know. I'll call my service advisor now.
Old 12-22-10, 12:18 PM
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DOUS
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I checked and my Dealer (Richmond Hill, Ontario, Canada) said they've never heard of it. They said there's only an upgrade for the Map. Anyone else in Canada inquired about this? The scrolling is annoying!
Old 12-22-10, 08:55 PM
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BCRCornet
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Originally Posted by DOUS
I checked and my Dealer (Richmond Hill, Ontario, Canada) said they've never heard of it. They said there's only an upgrade for the Map. Anyone else in Canada inquired about this? The scrolling is annoying!
Look for Technical Service Bulletin LSB-0039-09, as per this message thread..
Old 12-23-10, 05:43 AM
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Originally Posted by BCRCornet
Look for Technical Service Bulletin LSB-0039-09, as per this message thread..
Thanks, did you get yours fixed?
Old 12-23-10, 07:08 AM
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BCRCornet
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Originally Posted by DOUS
Thanks, did you get yours fixed?
Not yet, but my RX 350 should be going in for 6 month service soon, and I'll hopefully get it updated then. There's no rush, 'cause I don't actually use my iPod Touch for music - to me, it's really to be used as a PDA.
Old 12-23-10, 09:11 AM
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k9shelly1
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Just contaced my dealer and they have no idea about the IPOD fix. I told them about the TSB and they said there is no such thing.

I still scheduled an appointment so we'll see what happens.
Old 12-23-10, 10:39 AM
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kitlz
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k9shelly1, the dealer can look up the TSB. Mine did in front of me. It exists.
Old 12-23-10, 11:11 AM
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JimH2
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Is it a Lexus LSB. I could not find the LSB # that was given in an earlier thread (LSB-0039-09)
in the following database. One can search by year, but I was unable to locate the ipod update LSB.

http://lexusbuyersguide.theautochannel.com/safety.php

Last edited by JimH2; 12-23-10 at 11:14 AM.
Old 01-04-11, 03:25 PM
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Default Nav Firmware Update to 335A, in Canada?

Has anyone in Canada managed to get this update done yet?

I've been going back and forth on the phone with a Service Advisor at one of our local Lexus dealers for the past week (since last Tuesday!), who claims he can't find it in his system, so "it must be for the U.S. only". Seriously?
Old 01-04-11, 04:47 PM
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Orbit
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I pointed out the TSB number to the advisor, and they fixed it. The advisor didn't personally know about it, but I wouldn't necessarily expect them to.

Works fine. The fix makes it practical for me to have a huge number of songs on my iPod.
Old 01-04-11, 04:54 PM
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this TSB is it for non-nav too?
Old 01-04-11, 04:59 PM
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kitlz
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Originally Posted by BCRCornet
Has anyone in Canada managed to get this update done yet?

I've been going back and forth on the phone with a Service Advisor at one of our local Lexus dealers for the past week (since last Tuesday!), who claims he can't find it in his system, so "it must be for the U.S. only". Seriously?
BCR, the service advisor had problems finding the TSB. Apparently there were two. One says before this VIN # and another says after this VIN #. I fell in between but they did it anyway. RO says "update navigation operating system as per TSB L-SB-0039-09."
Old 01-04-11, 04:59 PM
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BCRCornet
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Orbit: thank you, but....

"Has anyone in Canada managed to get this update done yet?"
Old 01-04-11, 06:11 PM
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DunWkg
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Originally Posted by BCRCornet
Orbit: thank you, but....

"Has anyone in Canada managed to get this update done yet?"
Sorry I've been neglectful in this discussion, I've had trouble getting onto the technical service bulletin website. I'll try again the next day or so and see what I can find when I can call the TSB owners and see why I can't log in. I'll get in and see what I can find.


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