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RX - 3rd Gen (2010-2015) Discussion topics related to the 2010 - 2015 RX350 and RX450H models

Remote Start Issue

Old Dec 12, 2009 | 06:52 AM
  #1  
GregsLexus's Avatar
GregsLexus
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From: MN
Default Remote Start Issue

I also have remote start and am very upset that the vehicle kills upon entry. I voiced my concern with the dealer and he contacted Lexus engineering and encouraged me to write directly to Lexus (do it via e-mail) They are getting numerous complaints; I encourage all of you to send a note to them. They have indicated that they are looking into a possible fix for the problem. We need as many people as possible to keep after them.
We'll see.
I am going to keep bugging them.
Thanks to everyone who takes a few minutes to contact them.
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Old Dec 12, 2009 | 02:08 PM
  #2  
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jclem
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From: MA
Default

I agree that the 'kill upon entry' is a pain, but my real pet peave is the VERY limited range and tedious button push protocol. I have emailed Lexus and hopefully others will as well. Overall, this is a terrific vehicle, but we just need Lexus to maintain it's top-shelf standards.
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Old Dec 12, 2009 | 02:35 PM
  #3  
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np0531
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From: FLL
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Originally Posted by GregsLexus
I also have remote start and am very upset that the vehicle kills upon entry. I voiced my concern with the dealer and he contacted Lexus engineering and encouraged me to write directly to Lexus (do it via e-mail) They are getting numerous complaints; I encourage all of you to send a note to them. They have indicated that they are looking into a possible fix for the problem. We need as many people as possible to keep after them.
We'll see.
I am going to keep bugging them.
Thanks to everyone who takes a few minutes to contact them.
Yea there is a long thread already on this forum regarding the remote start shutting off as well as the range.

https://www.clublexus.com/forums/rx-...-question.html

The answer I got from my service adviser is that they don't want the remote start to accidentally engage and then allow someone to drive off with your vehicle. Makes sense thought. I had them program it also to lock all the doors when the remote start is engaged. I think they only envisioned using this function to heat up/cool down the car before getting in it. So in that sense I don't think they see it as a problem.
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Old Dec 12, 2009 | 09:42 PM
  #4  
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rxets
Lexus Test Driver
 
Joined: Apr 2009
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From: ny
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The sad thing is that Toyota is very conservative and will prevent any risks they can think of. They're opposed to change when the issue might cause the accidents/issues. They don't want to risk anything. In US, the beauty of life is anyone can bring a suit against anyone/anything.
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