I have to say - I do love this car - but I have been disappointed with the voice commands.

I had installed after market Bluetooth in my 2009 Honda Accord Coupe and it worked better than this Lexus blue tooth.

When I need to call "home" (which is an actual contact in my phone book, I say "Call home" and if it recognizes the command - I get a list of contacts with "home" numbers.

If I really want to get a contact, I have to say:
1) Phone Menu
2) Call contact
3) Call Frank
4) call home

Damn! That's a lot of work for one call. I used to be abele to say "Call Frank" and it was done!

 

If you have more than one number from Frank it may ask you which number. To call Frank at home, you should be able to just say "Call Frank home" without having to say anything else. With any contact (as long as the contact is in your phone and it transfers to the car) you can just say "Call <contact name>".

 

That's how I do it. Now that damn VC for paying songs on USB is a PITA.

 

iPhone users can use Siri through the BT phone. Just hold the unhook button to activate Siri and say "Call Frank". Very easy.