NX - 1st Gen (2015-2021)

Lexus Extra Care Platinum

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Old 11-29-18, 05:44 AM
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creation1
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Default Lexus Extra Care Platinum

Hi Guys/Gals,
I was hoping someone could help me understand what is covered under this warranty package. I have a 2018 Lexus NX300. I recently got a chip on the windshield from a stone hitting it on the highway and need to get the whole thing replaced. Insurance will cover it and the $500 deductible will be "absorbed" by the dealership. However, with the Platinum package shouldn't it be covered anyway, without me having to go through insurance? I can't seem to find any solid answers on this.
Old 11-29-18, 06:59 AM
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Tiger833
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Originally Posted by creation1
Hi Guys/Gals,
I was hoping someone could help me understand what is covered under this warranty package. I have a 2018 Lexus NX300. I recently got a chip on the windshield from a stone hitting it on the highway and need to get the whole thing replaced. Insurance will cover it and the $500 deductible will be "absorbed" by the dealership. However, with the Platinum package shouldn't it be covered anyway, without me having to go through insurance? I can't seem to find any solid answers on this.
Are you talking about the Lexus Extra Care Platinum? If so. the Lexus website contains what is included and excluded from the platinum plan. Windshields are listed in the excluded parts.
Old 11-29-18, 07:10 AM
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creation1
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Yes, that is the package I am talking about. They said they will cover it but will go through my insurance. The insurance company approved me getting it fixed by another auto glass place but wants to talk to Lexus directly to see what they are quoting. Thanks for your response!
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