Pandora App being removed from Enform App
Received the following e-mail:
Dear Lexus Guest, Thank you for being a Lexus Enform App Suite 2.0 customer. As technology and markets change, third party application providers continuously evolve their products and services. On or around November 13th, 2018 a multimedia system update will appear on your vehicle display. After completion, Pandora® will no longer be available in Lexus Enform App Suite 2.0, as this product and service will no longer be supported by the third party application provider. In your Lexus, you can still enjoy Pandora® and other popular music applications via Bluetooth or USB connection. For your device’s compatibility and pairing instructions, please visit Lexus Mobile Link or Bluetooth FAQs. For additional inquires regarding Lexus Enform App Suite 2.0, click here. We apologize for any inconvenience this may cause. If you have any questions, please contact the Lexus Guest Experience Center at 1-800-255-3987 Monday – Friday, 8:00 am to 8:00 pm, or Saturday 9:00 am to 6:00 pm Eastern Time. Sincerely, Lexus Enform Guest Support |
We didn’t receive that email (yet at least). We do use Pandora on road trips so that is very dissapointing. I haven’t paid any attention to which version of Enform we have. I wonder if this will affect all versions? What model year is your car? |
2018 nx 300
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Originally Posted by TechNut
(Post 10307459)
We didn’t receive that email (yet at least). We do use Pandora on road trips so that is very dissapointing. I haven’t paid any attention to which version of Enform we have. I wonder if this will affect all versions? What model year is your car? My 2017 ES has the original Enform App Suite, and I have not received a similar email about the removal of Pandora. So, it may be the case that the elimination of Pandora only applies to cars with Enform 2.0. |
Originally Posted by lesz
(Post 10307567)
I believe that the 2018 model year was the first year when Enform 2.0 was used, and it is only in use on the 2018 LC, RC, RC F, LS, and NX. I assume that Enform 2.0 is on more, if not all, 2019 Lexus models.
My 2017 ES has the original Enform App Suite, and I have not received a similar email about the removal of Pandora. So, it may be the case that the elimination of Pandora only applies to cars with Enform 2.0. Speculating a bit but my guess is they are also pulling from Toyota Entune, which is essentially the same system. |
I own the 2015 NX and also received said email warning/notification. :sad:
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I called Lexus and expressed my dissatisfaction with the update. Given this is part of the navigation upgrade option on the cars when purchased new, the applications are on the window sticker in black and white. I just expressed that customers expect a feature set equivalent alternative (ie carplay / android auto) if Lexus has the resources to push updates removing applications, they should also be able to add applications back. Odds are my call will make no difference, but give them a ring if you feel the same. 800-255-3987
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Sorry I'm late to the party, YES we are dropping Pandora and Opentable from App Suite and App Suitre 2.0. Believe it or not, only something like 1700 people used it and only like 90 people used Yelp. Crazy numbers I know. The update that drops these app hits November 17th.
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Typo in title corrected.
^^^Low numbers explains the drop. Perhaps one step closer for Lexus (Toyota) on completing Android Auto integration. |
Originally Posted by corradoMR2
(Post 10313989)
Low numbers explains the drop. Perhaps one step closer for Lexus (Toyota) on completing Android Auto integration.
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I suspect it is because SiriusXM is purchasing Pandora, and likely to double the rates. or close it completely.
https://www.npr.org/2018/09/24/65105...5-billion-deal |
I legitimately hate the company SXM. If their customer service is any indicator of their business model, I would like nothing to do with them.
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Originally Posted by skyshadow
(Post 10315444)
I legitimately hate the company SXM. If their customer service is any indicator of their business model, I would like nothing to do with them.
I just ported all my Pandora stations to Apple Music. if Spotify wasn't so expensive, $120 a year. I would port everything to it.. but I'm not paying over $40 a year for any premium music streaming service. |
I would like to throw Slacker out there. We still have it on our systems and it is a very impressive system. Ranked 2nd recently, only being beat by Spotify. You should give it a try
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Originally Posted by skyshadow
(Post 10315160)
**cough spot on cough**
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