NX - 1st Gen (2015-2021)

Lexus NX 2015 touchpad / cursor problem

Thread Tools
 
Search this Thread
 
Old 02-04-18, 11:08 AM
  #1  
MartNX
Driver School Candidate
Thread Starter
 
MartNX's Avatar
 
Join Date: Feb 2018
Location: Quebec
Posts: 10
Received 0 Likes on 0 Posts
Default Lexus NX 2015 touchpad / cursor problem

Hi everyone,

Yesterday and this morning, when I started my NX, there was non cursor on the screen so the touchpad was not functional. I can't use it !
Anything can be done with the touchpad :-(

How to reset this problem ?
Old 02-04-18, 03:04 PM
  #2  
typocl
Instructor
 
typocl's Avatar
 
Join Date: Jan 2015
Location: CA
Posts: 785
Received 35 Likes on 32 Posts
Default

try powering off the entertainment system by pressing the power button for a while.

then there's the option to yank the battery for 15 minutes
Old 02-04-18, 03:15 PM
  #3  
lesz
Lead Lap
 
lesz's Avatar
 
Join Date: Aug 2013
Location: Illinois
Posts: 4,279
Received 1,010 Likes on 691 Posts
Default

I've never tried it myself, but I've read, in other posts here, that you can re-boot the entire enfotainment system by pressing and holding down the volume down button on the steering wheel for about 20 seconds. If your problem persists, that might be worth a try.
Old 02-04-18, 11:52 PM
  #4  
DampDuffer
Intermediate
 
DampDuffer's Avatar
 
Join Date: Apr 2017
Location: Vancouver, USA
Posts: 272
Received 56 Likes on 45 Posts
Default

Talk to the tech guys at your Lexus dealer or just ask them to fix it!

Anytime I've had a question or problem that just seemed odd, they've been gracious and willing to help....for free.
Old 02-06-18, 03:04 AM
  #5  
MartNX
Driver School Candidate
Thread Starter
 
MartNX's Avatar
 
Join Date: Feb 2018
Location: Quebec
Posts: 10
Received 0 Likes on 0 Posts
Default

Thanks to typocl / lesz / DampDuffer for your post :-)
Nothing works ... so I went to the dealer yesterday and ... the touchpad had an error code.
Lexus will replace / change the whole touchpad by the end of this week or in the beginning of next week.
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
lester123
NX - 1st Gen (2015-2021)
7
03-20-19 01:53 PM
Socal2
ES - 5th Gen (2007-2012)
3
05-21-12 07:11 PM
Jewel707
ES - 1st to 4th Gen (1990-2006)
1
11-23-08 09:38 PM
msbehavin
GS - 3rd Gen (2006-2011)
3
12-13-05 07:59 AM



Quick Reply: Lexus NX 2015 touchpad / cursor problem



All times are GMT -7. The time now is 06:23 PM.