cb80923

Can we get some help from the smart phone users out there?

1. Start up your car.
2. Pair your phone (bluetooth) to the NX.
3. Send yourself texts (or have someone else do it), make a phone call, do something on your phone through the NX system... any issues??? (mine usually dont occur right away, but after a few minutes). Maybe try it on your way to work or while driving around town with the family?

best way to see if you are having problems is TOUCH PAD and volume buttons on steering wheel and radio ****. Then you may notice screen locked up etc....

IF nothing after a little while of driving, can you try bluetooth pairing, AS WELL AS phone also plugged in to the cigarette lighter (for charging) in the center console (not USB port, cigarette ligher port if you are able)?

4. Please post any issues, non-issues, type of phone, etc and maybe we can figure this out to help Lexus with a cause and a fix. I will start a new thread for this.


I have an iPhone 6 Plus with the latest iOS 8.1.2 software, and I think that maybe the iphone+bluetooth to NX may be an underlying factor to this electronics bug, but I may be wrong.

philwojo

I would say post the following if you have issues.

1. Phone Type (iPhone 6, HTC, Samsung, etc.)
2. Software Release on the phone, if you know it or can find it
3. Carrier (T-Mobile, Verizon, etc.)
4. Is it paired with the NX or just in the vehicle but not paired?
5. Is it plugged in via USB?
6. Is it charging on the Qi charger or another way?
7. Were you doing anything right before or while the electronics in the car locked up? (texting, streaming a radio station, etc.)
8. What NX you have (200t, F-Sport or 300h)?
9. What options you have on your NX (NAV, BSM, Parking Assist, etc.)

If anyone else can think of anything else I can add it to that list, but the more information the better.

Phil

corradoMR2

I'm definitely the minority with a Windows phone. FWIW, no issues with any of the texting, calendar alerting, etc including media streaming.

Lexuspa3

iPhone 6 plus
Verizon
Paired via Bluetooth
Charge via USB
No problems with the lock-up.
Running iOS 8.2 beta 4. Prior to last week iOS 8.2 beta 3. (No issues with either release)
I have the NX300h

spwolf

there are too many variables to test like this... I have 2009 IS220d right now with nav and ever since Viber updated last time, i get a bug where nav shows "talking" as soon as i start the car and bluetooth pairs until i go into Viber again. It worked perfectly fine 2-3 months ago before Viber got updated. Annoying.

Swacer

Sure, there are lots of variables, which is why you are looking for a correlation. You are looking for certain instances that cause a trend.

philwojo

Good information, and as Swacer said this is the kind of thing we are trying to find in common for the NX. That is why this thread is here. If it only affect the iPhone, which I am not saying it does, then at least we could point to that as a possible cause. If it only affects a phone with "Viber" installed and running version X.y.z the we can point to that. But if we don't collect the data we can't point to anything and are just guessing.

So, while I agree there are a ton of variables we have to start somewhere to try and help pair them down.

Phil